Used 2018 Ford Explorer for Sale in Frisco, TX

My Chev Impala recently needed the ignition cylinder replaced. While there, diagnostics were run, and determined 3 other issues that truly needed to be repaired. Curtis Shell, Jr. carefully and understandably explained the issues, needed repairs, and costs. He was very helpful, always available by either dealer phone or his cell, and responded quickly. I was provided a brand new, full-size SUV to drive while my vehicle was in for repairs. Curtis walked me around the vehicle, explained functions, and just asked that I bring it back with a full tank of gas. When I arrived to pickup my car, Curtis walked me to the front desk. Sadly, I cannot remember the name of the very nice woman who checked me out; she was fairly new, and her name is not listed in the list below. Curtis asked for the invoice, went through it line by line (but quickly), and then passed the baton to his colleague. She quickly checked me out, and I was ready to go. At that time, Melva Walton, the other Front Desk person, asked if I would complete a review. This has been a great experience, and I'm happy to do so. I'm also pleased to know that I have a dealer within 2-3 miles of my work where I can go for future Chev needs. Thank you!! I rate Curtis, Melva, and the other Front Desk person all EXCELLENT! When my husband and I are ready to replace this vehicle, Huffines WILL be one place we definitely will look.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

I want thank Melva Walton and Steven Ashley for making getting a second key for my 2001 Alero a great experience. When I entered the service office, I received a friendly greeting from Melva and asked if she could help me. When I told her I needed a key, she sent me to Steven in the Parts department for help. I received a "how can I help you?" from Steven. He took my information and personally made me the key. It was so easy and took very little time! It was a pleasure to get an important task completed with the help of two great people. This is what I envision good service to be and they did a great job. I would recommend that my friends come see the nice people at Ray Huffines Chevrolet when they need service for their vehicle. Thank you Melva and Steven!

This is a great family car and has everything we wanted. I have owned and driven plenty of cars and this has by far been the best one yet.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Very upscale with lots of tech. This is the Platinum addition with great fit and finish. Worth the price. First American car I have owned in 50 years.

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

I love this vehicle. Tons of power and every option you can get. I would recommend a Fors Explorer to anyone looking for a comfortable ride.

Great group of professionals and they really get the job done. This was definitely the easiest car buying process I???ve ever experienced! Jerry has the knowledge and expertise that makes a great salesperson. Finance was smooth and fast. Give them a try, I promise you won???t be disappointed. 🙂

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

I write my title, not lightly, but in all seriousness, as a person suffering from PTSD. I use that term because, other dealerships can make a girl feel like she's been completely taken for all she has; and, I usually dread the whole car-buying experience, coming away from it feeling violated and completely taken-advantage-of afterward. Why can't one buy a car without needing protective gear and a personal body guard??? I am writing to let others know how completely THRILLED I am with Sam Pack Ford in Lewisville and why it was so pleasantly different! I had the BEST car-buying experience of my life at Sam Pack's 5 Star Ford in Lewisville! Casey Patton was a delight! He was honest, hard-working, caring, professional, knowledgeable, welcoming... I cannot begin to state how easy and hassle-free Casey made my experience! He found exactly what I wanted and got me the best deal, hands down, at exactly what I specified I needed. There was no heavy-handedness. The other sales team did not make me feel uncomfortable in any way. In the past, I have always felt pushed and manipulated, and worst of all, lied to and mislead. Not at Sam Pack's! Casey never handed me over to another salesperson. He took care of every step himself. It is the Very First time I have ever left a dealership with zero remorse! I love my car! And I love the payment I have! I TRUST this dealership. What a Great car-buying experience! No haggling, no manipulation or condescending attitudes. I never once felt like I was a piece of meat among a brood of vipers, the way I have almost always felt in the past, in every single other car dealership. Sam Pack's Finance Team was just as excellent! Not only did Matt (in Finance) make me feel safe and important, but he was so knowledgeable and so happy to share his knowledge, that I actually left there more informed and educated about how to improve my own credit regularly and how to make my money work for me! This man was wonderful! He should be teaching seminars; that is how brilliant he is! Matt took time with me, just like Casey did. He showed me some of his favorite ways to protect one's credit, so much so, that I would literally PAY to attend this man's seminars if he were to decide to speak publicly to share his knowledge! Never once did I feel that terrible feeling of being in the jaws of a shark while trying to buy a car! Casey and Matt will continue to be the reason for bringing me back in, year after year! I've found a true friend in the Car Dealership industry! I applaud Sam Pack for encouraging this new kind of buying experience! I am a fan forever!!! I'd never want to go anywhere else! Why can't more car dealerships take their cues from Sam Pack Ford? It was excellence and professionalism at its best!!! If I could give them 20 stars, it still would not be nearly enough!!! I'll be a customer for life! I'll send every friend and acquaintance I know to Casey and Matt to find the car experience of a lifetime!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

I contacted 10 different Ford dealerships online on November 9. I told all of them what vehicle I wanted (2019 Ford Fusion SE) so that I could compare apples to apples. My intention was to purchase by Thanksgiving (within 2 weeks). I asked all of the dealerships to provide me the window sticker and final drive-out price including TTL. I did not want to negotiate back and forth and waste hours of my life to save a few hundred dollars. I wanted to work with the dealership that gave me the best deal from the beginning. Jared with 5-Star Ford in Carrollton was great. He provided me the window sticker and price and went back and forth with me via email a few times to answer a few questions I had. He never pressured me and was very professional throughout the transaction. 5-Star Ford came back with the lowest price and beat the next best price by approximately $1,000. Yesterday, I went to 5-Star Ford and spoke with Jared. I saw my car for the 1st time and within 45 minutes, I was driving home with my NEW Ford Fusion! I could not be happier with this transaction. It was very stress free. Jared provided all the information I needed and did not bombard me with emails or phone calls. I will definitely work with 5-Star Ford (and hopefully Jared) in the future whenever I am looking to purchase a new vehicle.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Mr Ray was very helpful to answer all my questions, very patient and walk me trough the all process. I would definitely will recommend this deale.

has a great look.handles well.plenty of room.a lot of electronic fetures.really like the sync feture.got good views from front seat.great explorer.would recomend to a freind

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.

Terry was great, he was the sales person that assisted me on finding the vehicle I wanted. Alberto, the sales manager, helped me on getting a great deal. All I can say is, I had a great experience, the whole process was easy and pleasant. I will definitely recommend my friends and family to Sign it Drive it. Thank you again for the awesome experience.

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove

My wife and I live in Georgetown, TX and found a Suburban for sale at this dealership. We called and spoke to Chris Alvarado and told him that we were interested in the vehicle and would like to come and see it, but didn't want to drive three hours one way only to show up and the car was sold. He told us that he could hold it until 7pm that night. We drove up there and arrived at 6:15pm and walked out with our Suburban keys by 8pm!!! There was zero haggling or negotiation to be had. He was upfront with us and honest! I accidentally left my handicap plaque in our old car and he found it and mailed it to us!! Great guy, great service and great dealership!! We will definitely be buying our next car from them!!!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

“You guys have been amazing! From Josh Moore and all of his help trying to find the right truck for me, to Bob in service. My experience here has been perfect!”

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World???s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn???t try to sell them what they don???t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn???t have a day off when you get there.

bought this one to replace my old 2003 explorer 4 cyl turbo should be able to tow my bass boat ok drives smooth has good pickup

I wish there were another five stars because in my opinion this dealership deserves a 10 out of five. I was very skeptical going to a big dealership and since my experience at Crest Infiniti that was less than spectacular I ventured to Grubbs with a sour taste in my mouth. In between the two dealerships I stopped off at a couple of smaller car lots where the pressure was high but the car is priced aggressively. When I showed up a Grubbs I was met by Peter Idusogie with a genuine smile and a firm handshake. This guy was looking to make a friend and not a sale - he got both. After test driving two cars we agreed on a price and while the negotiation was a bit typical of a car dealership experience, my trust level and confidence in Peter was such that it was actually enjoyable and having the opportunity to talk to Chris Stiles, the new car sales director my decision was made. This was only the start of a great relationship and as long as I'm driving an Infiniti this will be my place. Not the deepest of discounts, but the fact that I was purchasing a low mileage vehicle with only one owner and a pristine record, I do not have anything to complain about. Jack Newton helped me with financing even though I had come to the dealership with what I felt was the best rate possible. Jack spent 45 minutes with me and found a lower rate for which I'm grateful. I will be returning to purchase the extended warranty and hold in high regard the advice of these individuals. I returned to the dealership after driving the car two days feeling a slight vibration in the steering wheel while breaking. I was immediately routed to Dana, in the service department who took my car turned the rotors, washed wax and vacuumed it provided a second key, and the cord necessary for smart phone connection without question and without charge. Every conversation and every relationship I have established with this dealership is genuine and all points to people who believe that they should treat others as they themselves would like to be treated. I think it's called the Golden rule, and each of these individuals went above and beyond to make our experience excellent. I strongly recommend if you want a good car buying experience you ask only for Peter Idusogie - this guy has a heart of gold and a genuine quest to help people and to educate them through the process. Call 469-203-3072 for your next car purchase Infiniti or otherwise.

Great SUV inside and out! It exceeded my expectations, and I like it a lot better than the Lexus GX460 I just got rid of.

Sheena represented Randall Prestige well. She took care of us, we had fun, and a lot of people got to drive the fabulous Ford cars. So many people were impressed with Ford. It was an amazing experience. Sshe spent ALL day with us to help us fundraise for Garland High School DECA. Prestige is donating $4200. Thank you. You are helping students in your community attend DECA conferences for competition as emerging leaders in business and marketing. We are thrilled and grateful.

Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.

Dakota R had the best customer service and also gave me a lot of information for my vehicle i am looking at when i am ready I’ll be buying from him !

Needed an SUV for a family of 5. Third row is easy to access. More spacious than the other mid-size 3rd row vehicles. Nice features.

I'm very THANKFUL for the EXCELLENT SERVICE that Nick W. and Moe and the TEAM provided me during the process of purchasing a NEW CAR!!!! I couldn't ask for BETTER SERVICE!!!!!!!

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I had been shopping around for a specific car I've wanted for a while. Sadly I went through a divorce recently so I wanted to make sure I could secure financing before just "coming in to talk." I filled out tons of online stuff getting calls from everywhere with the usual dance we all hate. Was about to settle for a car and minutes away from signing Bo Bosuro called me to say I was approved 100%. Instead of a V6 3.7, I arrived to find my 6.4 V8 392 with 39k less miles at the same price. Jeff Warfield was excellent. Very professional and low pressure...relationship oriented thinking long term as all sales pros should. Finance manager Mr. Woodard took a complex financial profile and found a way to make it work. He was very fast in processing my sale. Usually you spend all day buying a car. I was in and out in 90 minutes with a huge smile. I recommend Don Davis Auto Group with the suggestion you seek out: Jeffery Warfield-management Bo Bosuro-sales Willie Woodard-finance

Rented a Ford Explorer and liked it so much bought one the next day. Super smooth ride, plenty of power and gas mileage was way better then I thought for this size. 27 MPG on the highway.