Used 2019 Ford Explorer for sale in Frisco, TX

My assigned service consultant, Nayeli Erives was amazing. She stayed in constant communication with me throughout the process. Nayeli went above and beyond when we found out the part needed to fix my vehicle was on back order. She was able to locate the part elsewhere saving me days if not weeks to get back on the road. I'm thankful to have had her on my side. The technician completing the work did an excellent job too! The truck runs like new again. I'm happy I chose Westway!!

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

My service advisor, Steve Fortner, is always helpful and easy to work with.

I have owned 7 Ford cars a pickups and wouldn’t own any other brand. I have bought 5 from this dealership and they have been great.

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

This is my 3rd Explorer. Very reliable, handles great, in all weather, roomy, even when packed for vacation or taking our german shepherds for a ride.

Overall a good experience, it was hard finding the price I was looking for as this dealership refused to negotiate at all even if their value was far beyond KBB! I waited 3 months and almost gave up when I found exactly what I was looking for at the price the was fair! They didn’t know how to service the vehicle properly, even though it was serviced.... luckily it sounds like they might reimburse me, we will see how much!?

i have purchased cars from Fairmont Ford and Gregg Smitherman. I am pleased with the service and knowledge. I like the fact that when we go into the dealership they know who we are and are always willing to help.

great service have been dealing with rick for a number of years always very professional in his work

Paint quality was poor from the factory. Multiple drips and runs. Interior is OK. The engine and drivetrain is fantastic with the all wheel drive and twin turbo v6 in the sport model.

This Truck buying Experience was special, it was by far the greatest in 25 years of buying vehicles, First my referral sent me to ask for the Finance director Mr. Tom Andrews, he was amazing! great personality, and very easy to talk with, so once me and Tom briefly spoke , he allowed my sales professional Jerry Crider to assist me with the truck selection, from there everything went exceptional ,I will highly recommend Five star Ford to all of my friends and family members... Earnest B. @Frisco,Texas U.S.A

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Camden Chumbley was absolutely incredible!!! He proactively communicated with us through the entire buying process! We purchased the vehicle on Saturday, we originally planned on picking the van up on Monday to allow time for service and detail. It was difficult for us to to schedule a pickup for Monday between work, our twin babies nap times, and the long commute to the dealership...Camden delivered the van himself!!! WOW! Ask for Camden, you will be glad you did!

I was having issues with my airplay in my new Honda accord and decided to just pop in to the service department without an appointment and see if they could help me. Nych Warren knew exactly what the issue was since he has the same car and fixed it himself! Great customer service.

Thank you Brandon reaching out to me, and taking care of repair without additional charges. Your response was swift and timely. It’s been couple of days after repair. My MDX is running very smooth and without any noise

They were very friendly and worked with us to get us the payment we were looking for. We worked with Andrew, he was very personable and helpful.

Megan was Awesome and went beyond the call of duty to make sure that I was satisfied/good.. Thank you again Megan.. She is good access to the company. Customer service friendly!!!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Well, my wife cant get over the fact that town eastford has had her car for 3 months and they just dont let us know updates,should I request them to buy it back and buy a different vehicle,let the public decide

I truly enjoyed my shopping experience yesterday on Friday. October 2, 2015. Mia was very patient, professional, and caring in listening to my needs and concerns. With God's and Mia's help I was able to purchase a 2015 Ford Focus. Thank you again Mia for being an excellent salesperson. I will definitely recommend CarMax to my friends.

I had a great service experience at Classic BMW. My advisor was Chip Koestler and he did a great job keeping me informed and was very helpful. I would recommend this dealership to my family and friends.

They Friggin Awesome , Got me in a 4x4 , upfront with everything , TJ and Matthew were awesome , If you want an used car , Buy from these people and this dealership , You will treated right and they will go out of thier way to make it happen

I talked to Damon for a week about a Volkswagen car and he gave me all the information I need. I am living in the Houston area, so he kept in touch with me during the week to let me know that the car was still available for sale. He added $15 for the test drive out of his pocket so that i try the car. He was friendly and approachable during the transaction as well, and he was answered all the questions I had, without being annoyed. I recommend him and Hertz Car Sales.

Friendly, and helpful people. Trent went out of his way, to help me, and keep me informed. Hopper gave me a very good deal on my trade in. VIP treatment. I would buy from them, again.