Used 2020 Ford Explorer for Sale in Battle Creek, MI

Excellent service and friendly staff. Very clean waiting room. They kept my car clean on the inside when getting in and out of it when necessary.

Grandson bought his first car. 2017 focus 8000 miles from Ziegler. He is eighteen. Father lost in army. I helped him by phone. I trusted these guys to play it straight because of reputation and my interview of used car manager. All went just right. My grandson moved to Texas. Austin. Engine blew. Local dealer Maxwell Ford tried to charge him $6500.00 to fix it. Would not file warranty claim. I called Rob Carrol at Ziegler asked for help. He coordinated with Mike the service director and the owner Harold Ziegler. They tried to help with this dealer. Maxwell's service director Jim May would not help. $6500 that was it! Ziegler sent a truck to pick up the car in Texas and brought it back to Plainwell Mich. to their dealership. Filed a warranty claim with Ford motor company. New motor installed No charge. Zieler covered transporting the car from Austin Tex. to Michigan because they said it was the right thing. That's leadership and customer commitment in my book.

When we first approached salesman they would only give me 5,000. for my 2010 Taurus Limited with 63,000. mi on it. When I returned I told them I had an offer of 7,000. for my car. I told them I was interested in Leasing their 2018 Taurus Limited but needed at least 7000. for my car and the lease payment under 400. a month for 36 months. Mike said ok and talked to Bill. When he returned. The Deal was everything I'd asked for. The Car is everything I had imagined. We knew from experience that their service department(Rob) was Great from buying three other ford cars there. Again we are very pleased with our purchase from Galesburg Ford!

once we were on the same page, things went smoothly

After 5 months of searching for a car my wife and I both wanted we found it at Zieglers....the price beat everybody by a long shot. Before you purchase a used car look at Zieglers first....they have the best prices and they gave me MORE than I thought I could get on my trade in. The 2016 I purchased saved me about 4 thousand dollars compared to what other dealers wanted for the same car! If you dont believe me than ask my daughter who also purchased a used car from them 5 months ago.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

I live near Detroit, but my car broke down near your dealership on a Sunday. I left the vehicle there with the keys and a note and the Cole team took care of everything. Great job of troubleshooting a difficult problem and great job of keeping me informed. Excellent!

It is hard to start an experience with a 2016 F-150 with 25K miles needing a new motor. Than finding out there were no loaner vehicles available for what turned out to be a 24 day service with Ford only wanting to cover 4 days of a rental car from enterprise. Though as the days grew the attention to customer support by Jeffery and the day to day updates by even my salesman Brian Cochran it became easier to take. Jeffery and the mechanic spent hours to push for what they believed needed to be done to make sure I was happy. Brian took time out of his day on a daily basis to express how important this situation was for him. If it wasnt for Jeffery and the all time best salesman Brian Cochran I would of drove it straight to to Denooyer and traded it in. Because of these two individuals you have made a customer for life. The 335.00 rental charge instead of 1200.00 from enterprise was a small price to pay for how happy I am for having my truck back, although unfortunate I understand it was not on a lack of effort from Jeff.

They got me in right away, honored my coupon, did great work and quite fast, and I wouldn't take my escape anywhere else!! They even asked if I needed a ride anywhere.

We had a great experience, and bought a used SUV from Brooke. Everyone went out of their way to make us happy. I would recommend looking at Zeigler, they met all our needs and requests.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I moved to Kalamazoo back in the spring and needed to have my oil changed and tires rotated in Nov. I called the Ford dealership in the Kzoo area and could not get any appointment for two weeks. Never had this issue with Grand Ledge Ford in my previous city. I called up Lakeview in Battle creek and they got me in the same day. Arrived for my appointment early and they had my truck on the rack in less than 10 minutes and I was out of there quickly. Service staff was very nice and professional as well. Even though it 18 miles and a 25-30 minute drive from where I live, as long as I live in the Kzoo area, I will use Lakeview for all my Ford service needs! Oh, and they didn't pressure me on buying all kinds of things that I know I didn't need as well. I was a service manager for 16 years for several major car rental companies and know when I am being taken advantage of. So again, thank you for your outstanding and honest service. It got you a customer that will be dedicated to you as long as I am in the Kzoo area.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Again, Jon, Jim Marshall, and the waiting room hostess were all (and always are) extremely helpful, friendly, cheerful and professional. It's always a pleasure to come in to the service department, as I know that each of those people always treat me well.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I recently bought a used car from Lakeview Ford Lincoln and dealt with Sharlena Jenkins nearly the whole time. The whole process couldn't have been much easier. She was straightforward, relaxed, and anxious to be helpful the entire time. If you have reservations about having to interact with the used car salesman cliché when buying a car and are looking to work with a regular person instead, she's someone you should look into.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Pleasant experience in checking out the Lincoln MKC's. Tried out a couple of them with my Salesman and found one I think I can afford. So far I really like the Lincoln MKC I leased. The only thing I have found so far is that I didn't get the one that you can open the tailgate with your foot instead of the key or the button on the back door. The last car I leased (Ford Escape) had that feature and I used it all the time.

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!