Used 2020 Ford Explorer for Sale in Coldwater, MI

"yes honey, I am driving 12 hours to buy a 25 year old truck..." I found this 1993 Ford F150 on the internet, althought it sounded to good to be true. After obsessively looking for that body style, in a single cab, with an 8 foot bed I figured it was worth a call. This wasn't the first time I did this, but many that started out promising, were passed for various reasons. I just called and asked for somebody in sales. Megan answered the call and so it began.......After several phone calls and email exchanges that day I put a deposit on the truck "sight unseen." I planned to drive the 12 hours out from Connecticut with my son and drive the truck home. Megan took the deposit Tuesday night. There were many logistical difficulties in making this happen in the time frame I wanted it to. So on Megan's day off she spent much of it communicating with me, and stopping into work, to make sure it all went smooth. Megan was in constant communication with me until I arrived on Friday to pick it up. I had questions, and continually added things I wanted done to it before I arrive. Hey, nobody wants to break down on a 800 mile return journey. When I arrived Megan was waiting for us, gave us a great tour of the awesome facility, and introduced us around. Nice place and nice people!! The truck was ready as promised, and was BETTER then described. Prior to purchase I also spoke with Kristol a few times and she went above and beyond to keep us informed on the trucks progress. Kristol was friendly, accommodating, and made sure the truck was ready and properly serviced. All the employees I met were happy, very important when judging a business. What I found impressive was how caring Megan was. The truck wasn't a very expensive sale for the dealership, and I live 800 miles away. Very little chance I would be a return customer (but who knows), and I don't know anyone anywhere within probably 500 miles of there. I had to look up Sturgis Michigan on a map to find it. Given that, Megan went above and beyond. I think I got the same level of service as if I was buying a pair of brand new Raptors! Oh yeah, and she checked on us numerous times during our journey home to make sure everything was good, right up until we safely arrived home. The 25 year old truck made it home 800 miles without a single issue thanks to Megan and Kristol. Brand new buildings, giant Tv's, Starbucks in the lounge etc is nice for sure......but the people make the dealership. Customers come for the people and the service they get. I will keep my Auto Park Ford keychain with the truck as a reminder of the fantastic experience I had.

Well, this was the most suspenseful vehicle purchase. I spoke to Jackie, the salesman. Set up an appointment to come down and inspect the vehicle. I offered to but a deposit down on the truck, but was told that was not needed. I was assured the truck would be held for me. The day before my appointment. I was told the truck was out with another potential purchaser. I was Furious. I live in Traverse City, it is a 3 plus hour trip each way. Thankfully the deal fell thru for the other guy! I did leave 100% happy that I got the truck I had been hunting for. Andy or Andrew the finance was great! Jackie did sell me the truck, and he is a super nice guy. He apologized for how he handled this transaction, on the phone the day before I arrived but never made mention of it again. So I'm not sure he really meant it. I would recommend this dealership. The facility is great and most of the staff called to be by the first name The wonderful detail lady out back offered my dog a big bowl of water when we were walking around waiting for Jackie to get back with us. He seemed to be selling 5 vehicles at once and we each got a long way time. I arrived at the dealership around 10 am and left when they closed. 3:30. It was a long day. I was surprised by the gift bag it was a nice touch but my t-shirts were smalls and I wear a 2or3 xl it would have been nicer to get a full tank of gas.

We are fulltime RVers and tow a 16,000 pound 5th wheel trailer. While traveling east on I-80 just south of Chicago we experienced a violent front-end shaking on our truck. It's a 2017 F-350. We went into a Ford dealer in Elkhart, Indiana. They told us everything was fine. Not to worry. Likely an anomaly. Next day, same thing. Hit some pavement breaks and the truck shook again. Went to Auto Park Ford in Sturgis, Michigan. They found the problem; a bad track bar ball joint and steering shock. Since we were just traveling through, and the problem was a safety issue, they got us right in and fixed it. We are very, very grateful and appreciative to them for the great work!

I purchased a 2008 Nissan Quest on July 30th, 2018 with Sandie. Initially I spoke with Amy on the phone and, while it was a brief phone call, she was professional & personable while making the appointment to test-drive the vehicle. This was my first experience purchasing a car through Auto Park Ford, however, other friends and family members highly recommended their services. Sandie was very friendly from the get-go. She worked as if she were helping a friend or family member purchase a car by understanding our perspectives throughout the entire process. Sandie shared the pros and cons regarding her experiences with similar aspects of the Nissan I was looking to purchase. While paperwork was being completed, she chatted with us about her experiences with cars growing up and other interesting stories. My previous experiences with other car dealers was high pressure and intimidating. If someone else showed up to the desk in those previous encounters, it felt intimidating, but with Auto Park Ford, if someone came over, as Moe & Jackie did, it was for a friendly & professional introduction or for a quick fun chat while paperwork was being completed. Sandie was obviously very knowledgeable and lead me through a very low-pressure sale. Andrew handled finance & other paperwork process. He obviously knows his trade because while he was quick with the paperwork, he thoroughly explained the paperwork and was personable. Overall, I very much enjoyed my experience, and when the time comes to replace my husband's vehicle, we will be looking straight to Auto Park Ford in Sturgis.

Drove 2.5 hours, for 2013 F250 reviewed on internet, called everything i was told about truck was exactly as told. Andy did financing and got me my payment range. Deal done in 1 hour. FANTASTIC! Erica my service rep is one of the most helpful and listened to every issue I had both visits back, The best service rep I've ever had..

I live near Detroit, but my car broke down near your dealership on a Sunday. I left the vehicle there with the keys and a note and the Cole team took care of everything. Great job of troubleshooting a difficult problem and great job of keeping me informed. Excellent!

Just bought my 3rd car from Auto Park Ford, our 2nd one this year. Sandie is the best, she made sure we got the best car for our money and that we had all of the information we needed to make the best decision. I can't imagine working with anyone else to buy a car. Andy worked out a deal that got us in our car the same day. Moe stopped by to meet me and even remembered me (and the car we bought) a week later when I stopped in. Most people may not expect this level of service from a car dealership, please check out Auto Park Ford, because this is the car buying experience you should have!

They got me in right away, honored my coupon, did great work and quite fast, and I wouldn't take my escape anywhere else!! They even asked if I needed a ride anywhere.

The entire team was awesome...Sandy, Matt, Andrew... everyone who helped me was great! I asked for lower payments and received them. Andrew is amazing... He made the paperwork flow smoothly. They cleaned the car and gassed up for me. Sandy is a beautiful gem... She made me feel like family ??. Thank you guys for making my car buying experience a great one! Yours truly, Shontá

This is the fifth truck I have purchased from Auto Park Ford since 2011 and Bob B knows how I like to have my F59's equipped for route delivery duty and how I like the deal put together with Ford Motor credit taking care of the financials. Highly recommend Butch C. Urbandale IA.

We've dealt with several dealerships in the past and never experienced one as friendly and welcoming as the team at Auto Park Ford. I say "team" because they worked around our schedule (we live an hour from the dealership) to set up a test drive. When we arrived our salesperson Amy was busy so Laura (I think that was her name) stepped in so we could take a test drive and answered our questions. All of the employees we met and worked with were very upbeat, friendly and knowledgeable of their area. After our test drive and decision to buy, we discovered a couple of problems which they fixed it at no charge to us. They even washed it. Twice! Even the sales manager, Moe, stopped to ask us how we were doing. I can't say enough good things about the people and service at Auto Park Ford.

We will always come back to Bill Yoder and Yoder Fuller Ford! They are caring professionals. The services they provide is always 110%!

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I moved to Kalamazoo back in the spring and needed to have my oil changed and tires rotated in Nov. I called the Ford dealership in the Kzoo area and could not get any appointment for two weeks. Never had this issue with Grand Ledge Ford in my previous city. I called up Lakeview in Battle creek and they got me in the same day. Arrived for my appointment early and they had my truck on the rack in less than 10 minutes and I was out of there quickly. Service staff was very nice and professional as well. Even though it 18 miles and a 25-30 minute drive from where I live, as long as I live in the Kzoo area, I will use Lakeview for all my Ford service needs! Oh, and they didn't pressure me on buying all kinds of things that I know I didn't need as well. I was a service manager for 16 years for several major car rental companies and know when I am being taken advantage of. So again, thank you for your outstanding and honest service. It got you a customer that will be dedicated to you as long as I am in the Kzoo area.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I recently bought a used car from Lakeview Ford Lincoln and dealt with Sharlena Jenkins nearly the whole time. The whole process couldn't have been much easier. She was straightforward, relaxed, and anxious to be helpful the entire time. If you have reservations about having to interact with the used car salesman cliché when buying a car and are looking to work with a regular person instead, she's someone you should look into.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Pleasant experience in checking out the Lincoln MKC's. Tried out a couple of them with my Salesman and found one I think I can afford. So far I really like the Lincoln MKC I leased. The only thing I have found so far is that I didn't get the one that you can open the tailgate with your foot instead of the key or the button on the back door. The last car I leased (Ford Escape) had that feature and I used it all the time.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

They got me in right away, honored my coupon, did great work and quite fast, and I wouldn't take my escape anywhere else!! They even asked if I needed a ride anywhere.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

I have always had a good experience. They went above and beyond on a few occasions. They could have charged me more for a few things but didn't and did them at no charge

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Just routine service. But everyone was polite and professional. The addition of the cubicles that enable me to do some computer work are.a nice touch. And free coffee.!!!!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

Fast, professional and completely responsive. Followed through and made the experience of getting a new car easy.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

Gave the salesman a list of items I wanted on a pick up truck and in 24 hours they had it on the lot for me to inspect. Met all of my needs and gave me all the applicable discounts. Done deal.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.