Used 2020 Ford Explorer for Sale in Rochester, NH

We just returned to Portsmouth after many years on the west coast. Your service department did a great job of diagnosing and repairing my Chevy Cruze. The staff was very helpful and friendly. I'm very relieved that I will have a reliable and customer oriented service department for my Chevy.

2014 F-150 XLT. 30K service, the staff were helpful and professional. I spoke with the salesmen who helped me buy the truck and we talked about trading for a 2016 F-150 Crew Cab without four wheel drive. I am very satisfied with Portsmouth Ford.

I was scheduled for a 1:45 appointment to change mu battery out and I was able to be taken at 1:10 as I arrived early/ I was more then pleased to be taken well in advance. Made my day. Staff was excellent! Service the way service should be.

all went well-nice waiting area (TV, snacks, drinks) and timely service was appreciated. I am noting a couple of things: outside of car used to be hosed down after service, and that wasn't the case. I was told by service advisor that there were two issues that needed future servicing and an appointment was made for one of them. However, when I called today to have both issues taken care of on the same day (instead of just one), the second issue wasn't found in your notes. Therefore, I am at a loss as to exactly what the second issue was and apparently Portsmouth Ford is also. I believe it had something to do with rear brakes but certainly you should have a record as to what needs to be done. If the time was taken to tell me, the time should have been taken to put in your notes for future reference.

My 2013 C-Max Hybrid was due for its 60,000 mile service, and they were able to get it done even though I was only scheduled for the regular maintenance. They always offer a free loaner car during service but I usually prefer to wait. My time is usually very tight and it is convenient for me to work in the lounge or media room while I wait.

I purchased a new F-350 Diesel Crew Cab Lariat from Portsmouth Ford last Sunday. Buying experience was excellent. Purchase price paid, trade in value offered were where I wanted to be based upon my market research. Did not purchase "Easy Care" offered by business manager as it was not a Ford Motor Vehicle product and the online reviews are not good. This was the third vehicle purchased from Portsmouth Ford and probably not the last. Huge inventory makes the process easy.

I serviced my 2003 Ranger. The service advisor Shane Gronlund was very helpful and treated me very well. Unfortunately my axel needed to be replaced. The repair went well and I have no issues. Shane gave me an estimate on replacing spark plugs fro a 100,000 mile service for future reference. Overall I'm very satisfied.

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

You guys rock 👍. Most curteous, helpful and calminlgy understandable with the customer(s), waiting time is very reasonable, if you can???t wait, book ahead for that loaner or their shuttle driver will take you home and come back and get you when repairs are completed!

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

While on a short recuperative getaway in York, ME the tire pressure light lit up on the dashboard of my recently-purchased Certified 2012 Honda CR-V. Not wanting to take a chance on a 3 1/2 hour drive home to CT, I looked up the nearest Honda dealer. It was in Dover, NH,about a 25- minute drive from where we were staying. I did not make an appointment, suspecting (hoping) it was nothing more than the tire needing air, but since I had spinal surgery a few weeks ago and couldn't bend, I was not able to put air in the tire myself. I considered that it was possible I had picked up a nail, and I wanted to be sure my car was safe to drive. As I pulled into a brand-new service drive-in, I was welcomed by a nice young man who asked me what I needed. After I explained the situation he immediately set about servicing the dar. My wife and I were ushered into a waiting area that was new, comfortable, and sparkling clean. After about 25 minutes the service writer (James) came to us with completed paperwork, and he told us that indeed, I had picked up a roofing nail, and the car was ready to be driven. I was extremely pleased with the prompt attention we received, the friendly and welcoming ambience not only provided by James, but by everyone else that we spoke to, and the beautiful and practical new facility. Congratulations and our sincere thanks are offered by us for providing a most positive experience at Dover Honda! Your dealership is a class act!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Dropped off Ford Fusion with some sort of throttle issue that we had been trying to resolve for 4 months. We took it to a local garage, and they kinda fixed it, for awhile. Here's the thing, it was a known problem and Wall's Ford diagnosed it in minutes. Then, even though our Fusion is a little beyond warranty (120,000+ miles) Ford covered the repair for no cost. The car was ready in like 90 minutes after we dropped it off. One of the best experiences I've ever had servicing a vehicle. Great job to Sean and his team.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

We went to Walls Ford as our Lease was almost up. Our restrictions for a new car, were that we could only put down x dollars, and only wanted to pay the same monthly red carpet lease we had with our 2015 Ford Escape Titanium. I had researched and could not figure out how I could get the same or better car newer. Tom Fountain, spent the time with us to look and review multiple choices. Julie Wall stopped in and graciously asked how we were doing, were we getting the car I wanted. Was there anything we wanted or needed. There was NO pressure from either of them to buy. Tom heard what we wanted in a new car and trust me we had lots of wants! He researched multiple SUV's, we test drove an Ecosport, as an fiscally sound option. The facts were presented and we were able to make a decision. Other dealers we contacted were a hard sell, did not have the car we wanted or said they did and didn't. Tom never promised, but told us he would do the best he could to get it. He required a deposit, any amount we felt comfortable with. We got a call the next day that the car we choose was ours! We did have to give up our Vista Sun Roof, but we got a much safer, 2018 Ford ESCAPE Titanium for X amount of dollars down and $1 dollar less than what we were paying for our 2015!!! Amazing process..and then OMG we had to go through the paperwork to end the lease and start a new lease...I dread this part, but low and behold Heather was wonderful, quick and professional dotted all the I's and T's. I did not want to buy all the extra end of lease or maintenance plans, but did want just one little portion and didn't want to add it to my monthly payment. So she arranged for me to pay it in a lump sum and separated it out! Then I walked out with Tom who explained all the new tech, set my phone in, setup the Sirrus favorite channels and well I was home with a brand new car within a couple of hours! No stress, no hassles, no questions left unanswered and he offered to have me come back so I could try to use the parallel park assist. Thank you Walls Ford!! You are the BEST!

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

LISTEN UP, EVERYONE! I WISH TO COMMEND AND THANK, CHRIS AND HIS CUSTOMER SERVICE CREW. MY 2011 STEREO DIED. NOT EVEN MY PHONE WOULD WORK! I 'DID' SAVE A BUNDLE BY OBTAINING A USED STEREO, ELSEWHERE BUT! CHRIS AND HIS BUNCH, OVER THE PHONE, TOOK ALL THE INFO PRINTED ON THE UNIT AND FOUND THE CODE REQUIRED TO GET THAT BABY CRANKIN' SO I COULD AGAIN, LISTEN TO MY RED SOX CONTINUE TO RISE TO THE TOP! SEA COAST IS THE BEST!!!!................ROGAE vw man since 1975

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

We recently bought a 2009 Lincoln MKZ. Chris Grant was awesome- knowledgeable, no pressure- very professional. The car is beautiful! Like new inside and out! I love it! The Grant Family is a class act. I would recommend State Motors highly!

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

We just returned to Portsmouth after many years on the west coast. Your service department did a great job of diagnosing and repairing my Chevy Cruze. The staff was very helpful and friendly. I'm very relieved that I will have a reliable and customer oriented service department for my Chevy.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

I recently purchased a 2015 Dodge Journey at Key. It was the most painless, easy and convenient car buy experience ever. Customer service was awesome. I am so happy with the car. I would recommend Key to anone shopping for a used car.

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove