2018 Ford Fusion
December 3, 2018
We honestly weren't looking to trade-in our 2013 Edge because we didn't think it was possible. We had made a bad purchase three years ago on that vehicle, we overpaid and took out too long of a loan, funny enough we bought it at Dahl. We weren't happy with the purchase even though we liked the vehicle because we were upside down from the start and we had even made extra payments too!! BUT Dahl has been trying to make it right for us since they found out we were unhappy. We had bought our Nissan Titan from Doug back in May. He and Brenton worked out a great deal for us then. Fast forward to yesterday, when we got a call from Doug letting us know the trade in value on the Edge because we had brought it in for service the week before. This actually just rubbed salt on the wound because it made it glaringly obvious how upside-down we were on the loan. HOWEVER, Doug, Elias, and Brent went the extra mile yesterday to get us into a 2018 Ford Fusion so that we are no longer upside-down by over $6K! They gave us a little extra on the trade and found us a great vehicle with enough rebates to get us in better shape. Our payments are only slightly higher than they were on the Edge BUT we will pay off the loan in the same timeframe as our previous loan and it's a newer car so it'll hopefully have a better value when we trade it in so Doug put that on your calendar to call us when that time comes! It's not just the money though, there are some little things that will keep us coming back: 1) Dahl has been trying to make it right for us since they found out. I'm not sure most dealerships would even care. 2) Doug, Brenton, and Elias went the extra mile for us last night including staying late, moving our stuff from the Edge to the Fusion (sorry there was a lot of stuff), and Elias shared his Cheetos after we said we were hungry! I mean who does that?! Only a really awesome sales guy! 3) Terry the Finance guy! He has helped us with all three of the vehicles we purchased from Dahl. He is truly on top of his game and had everything ready to go for us last night so none of us had to stay any later than we already had! Thanks to all four of those guys for helping us out. I means so much more when companies try to make things right!