GREAT CUSTOMER SERVICE! Upfront and not pushy. Joann and Bryan were our sales people on a used Mazda 3. Samir and Andrew helped us in finance. I also felt everyone in the building was genuinely helpful and just in a good work environment.
We called ahead after being so frustrated and done with other dealers telling you one thing and then adding on thousands of dollars after making us wait and wasting our precious time. Joann worked on the price and got it to where we needed and kept it there!!!! Amazing! We drove the 45 minutes in friday night traffic to be refreshed with pleasant people and service, and a wonderful car!
These people are the real deal and the opposite of the stereotypical sleezy car sales person. Thank you to everyone at CardinaleWay Volkswagen!
This is the fourth vehicle that has been purchased from Citrus. I have had it since 2013 I believe. All service done at Citrus as well. I must admit that I have had a couple of Service Reps that have been less than acceptable, however I keep coming back because on a large scale I am satisfied. This latest service was not cheap, however the Service Rep, Dean, explained everything to me and then did not increase the work to be done as I had previously experienced. He was informative, accurate and most important to me courteous and friendly. When I return for more service I definitely will ask for Dean. He was a pleasure to work with and an asset by far to your service department....
Went here in search of a truck. Was helped out by a wonderful young man who had the truck pulled up front for me when I got there. Took me on a short little test drive and was able to work with me on getting to the payment I was looking for. The paperwork took no time at all compared to some of the other dealerships I had been to. Overall had a great experience here at Fontana Motors and will definitely be back for my next car! Highly recommend this place to anyone that is in the search for nice luxury cars at highly affordable prices!
My Daughter and I went shopping for a used Jeep Wrangler last weekend and visited several dealerships. Our first stop was at St. Mina auto sales where they had a pristine condition 2015 Jeep Wrangler.
We were greeted by the Sales Manager Henry who was very nice and accommodating..He showed us the car and we went for a test drive and when we came back he showed us some numbers, we never once felt pressured or mistreated while being at this dealership, we told him we have a few more to look at and that this car was on the top of our list and he wished us good luck in our search. Needless to say after a long day of getting hassled by rude and high pressure salesmen from dealer to dealer we came back to St. Mina auto for the fact that they had a very laid back sales environment and we ended up leaving with that cleanest and best priced Jeep around!
looking at the kind of inventory they had you can tell they really care about the qualify of the cars they put for sale because all the cars were in very good to excellent condition.
We highly recommend St Mina Auto and will definatly come back when we need another car in the future!
Had a great experience buying a “new” used car here. Victor was the best ! Wasn’t pushy at all , had everything ready for me when I arrived and was able to get me a great deal on my Jeep. I will be reccomeding him to other peolple as it was the best experience car shopping I have had. The finance office was equally as nice and helpful. Painless, quick and easy process all the way around . When I am ready to re purchase I will definitely be going there first!
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
by Thomas (the sales manager will know who I am) from Magalia, CA
December 1, 2018
We had the cash. We were in the "Camp Fire" and lost everything. Drove twice to Tustin from Sacramento. Once to shop and once to buy. Had financing set up, gave sales the information so they could deal with the credit union to settle finances before we arrived. They totally dropped the ball. We had driven eight hours to pick up a car and the sales manager demanded our Social Security number even though we were paying in cash. $26K that evening and the residual today. He wanted us to spend the night or until the credit union opened on Monday as he didn't want to work with us. The sales person was next to tears and my 74 yr old wife was fried with how we were treated. He was proud in how he treated us. Based on the short version above, I can't recommend working with AutoNation Ford Tustin.
We searched online for cars and drove to several different dealers. We initial came in to purchase an Audi but after negotiation we settled on a BMW. All of their cars are in top shape. The first night we didn’t make a deal so we contacted our sales guy (Ronaldo) via text to discuss our options. He worked on our deal and we had our own finance in place. The deal was made and we returned to the dealer to trade in one BMW for a much newer BMW. Once we got into finance Sinbad informed us that he got us a MUCH lower rate with lower payment. I would recommend hitting Ronaldo up for a your next vehicle and have Sinbad take care of your finance.
I have bad credit but Mike was able to get me approved. Very helpful guy made it all quick and simple. My credit is going up now thanks to Mike getting it done! Will be purchasing my wife a car from him very soon. Recommend to anyone in need of a vehicle.
They made us an amazing deal and helped us in getting out of an upside down loan. Not only did we lower our monthly payment, our gas, and insurance....but we have essentially canceled out a little bit of negative equity. The finance department was very professional and pretty quick. Now I know having extremely good credit helped us, but without a hand from the team at Alexander we'd still be where we started. . I would not hesitate to make the drive to their dealership again. Thank you guys for a great experience. I love my new car!!!
I have wanted a Mustang since I was a little kid, my dream car. Rene did an outstanding job throughout the car buying process. He was friendly, patient and thorough with his information on the car. The entire expierence was great from him, to Aaron on the floor, the finance guy all the way to the manager. Very easy process and they made the numbers work for me. Great job guys!
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