I stop in randomly to take a close look at the new Black Label Lincoln Navigator. I was great by a gentle in the parking lot who proceeded to show me many amazing details. After a while I released we had been talking about the amazing vehicle and I was not being pushed into anything. Just giving great info. Thank you Mark for being that guy that just helps. So I bought 2.
I went in looking for a used car something good on gas and talked to Carlos, he was very informative and worked well with my budget got me situated in a car I really enjoy, definitely coming back to him
We were very impressed with the staff, they were vey professional and treated us with respect. We drove 180 miles to their place of business where we were going to buy a truck. They quoted us a price on the phone and it was exactly that when we bought it. They were and are a great company to buy from. They gave us a price on our trade in and they gave us a loner while they got our truck ready for us. We will recommend this company to everyone . You cannot go wrong dealing with this company and their sales people We give them a very high rating.
Had been car shopping for awhile and haggled, mislead and just out right disrespected by other dealers. I found a beautiful car at southwest drove over an hour to get there right before they closed, Hunter was who I had talked to on the phone I told them what my trade was they held to the numbers when I got there, was financed with no haggling what so ever. Even our finance guy didn't try to hard sell anything which is unheard of. I buy cars about once a year and I believe they have earned a customer for life. Extremely satisfied. Their demeanor was nothing but top notch.
Best car buying experience I have ever had. I have bought a lot of cars over the last 30 years. Southwest Ford got me the deal I wanted (and could not get done at my local dealership) , did it quickly and most importantly, took care of some issues I had with the car I purchased.
I cannot recommend them enough. Go see them.
Went with my wife to buy mats for her car and just happened to see a like new 2011 Honda Pilot that I just had to have. In the past I've always put car dealerships in the same boat with shyster lawyers. Eddie Laguana and Bubba Smith were both helpful, courteous and professional. If all the Five Stars sales force reflects their example then Five Star is the premier dealership in Texas. Being 78 yrs old I don't know if I will be buying any more cars but if I do Five Star, Eddie and Bubba will be my first choice !!!
From ordering our 2019 Ford Edge to the delivery our experience has been awesome as always. A huge thank you to our Salesman Ken Mclemore who kept us informed from start to finish. Mike Huntzinger the Sales Manager assigned to us is a true friend and help us out having everything started by the time our vehicle arrived at the dealership and to David Hill in finance getting us in and out quickly. Friendly, down home experience as they always put the customer first. Thank you so much as I truly love my new Edge.
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
Melissa was able to get me in right away without an appointment. She walked me through my options and was able to save me money by showing me which repairs I didn’t actually need. Service was completed quickly and the price was fair. Thanks Melissa!
Mike Brown Ford was a huge help for my daughters first car. Miss Cindy was very helpful from the get go, not only got to know myself but my daughter as well and her wants and needs for her first vehicle. She went above and beyond thru the whole process in which we are very grateful. Ty who we signed the papers with was awesome as well got us in and out in minutes! Very hard to find sometimes but I have to say I will for sure send family and friends to Mike Brown Ford in Granbury. A huge shout out to Miss Cindy I feel like we???ve walked away with a friend as well from this awesome car buying experience.
I love Ford cars and it always helps when you deal with salesman like Tony Mathis! He listens to your needs and works to ensure you leave with a vehicle that suits your needs! All the employees at the Grand Prairie Ford dealership are always customer service friendly and I appreciate that in today's world!
Sales Manager Dru and finance team were true professionals in diligently working to get trade in value assessed and car sale negotiated. The process was quick and they accommodated our needs to ensure satisfaction in all facet.
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