Used 2019 Ford Fusion Hybrid for Sale in Troy, MI

This is exactly how getting a new car should be. It was a fantastic experience from beginning to end. Andrea was phenomenal! Very knowledgeable, up front and honest. She has a customer in us for life. A great dealership all the way around.

If you drive 25,000+ miles annually like I do, you will LOVE this car. I can't remember the last time I only stopped at the gas pump once a week, but that is the most often I have to fill up my Fusion Hybrid. With Apple Car Play, I have access to everything I need on the go.

My service attendant Jon was helpful explaining the problem with my Fusion's window, taking the time to explain what the problem might be and then explaining how the problem was corrected. He answered all my questions with clarity and respect!

Beautiful car. With more features than others. Great ride. Cannot feel when changing from Hybrid to ICE. Very smooth. Also has 18" inch wheels which improves looks even more.

Elder Ford is the best-run dealership I've ever done business with during the last 50 years! Everyone is friendly and, more importantly, knowledgeable. I won't take my '14 Taurus (purchased at Elder Ford) anywhere else for service.

Very nice car this is the second car I bought from Gene Latta Ford. A fantastic dealer with honest respect for you. Very easy to deal with

My experience, 60,000 mile check up on service work went well. All of the service people were very helpful and tried their best to get the work on my car done as efficiently as possible. Our family has bought our cars and had them serviced at Elder Ford for more than 20 years. In the past, (4 years ago or more) our car interior was lightly vacuumed and cleaned and the car was washed it was always very nice. Ford still washes the car which is very much appreciated, however we miss the interior light vacuuming.

Wonderful handling , great gas mileage , love the technology it offers . Comfortable smooth ride. Wonderful lease deals and rebates . Never owned a hybrid before and enjoying the experience.

Zaid Namuk was our sales guy we showed up looking for a Flex with AWD and he showed us what he had and after a couple test drives and some paperwork we drove home with our used flex!!! thanks for making this smooth and quick!!!!! we will be back down for service and other used/new vehicles. Mike

Just a 7,500 mile check up for my 2014 Ford Edge. It was done in the promised time and communications were good.

2012 Ford Fusion 40000 Mile Full Service Drew your service representative was a great help... my brakes in the rear showed sudden wear from the last scheduled service to this service... they went from Green to Red... on the review form. He is looking into possible remediation plans but I have yet to hear the final determination. Very professional and helpful Michael

Gordy was my Salesman and i must say his knowledge of Ford products really impressed me! I had only 2 questions after we finished because he covered everything! The dealership facility was clean, comfy and professional. Everyone greeted me with a smile and a Hello! My experience was great at Avis Ford. I plan to return.

Thoroughly happy with my new Ford Hybrid Fusion. I’m getting great gas mileage. It drives like a dream and great to handle. Great looks. Overall 100%

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

If I could give this dealership a six star rating, I truly would do so. My salesperson was Vanessa Vermette, and I have a several buying experiences now here at Pat Milliken Ford that I would like to share. Eight months ago, I bought my very first truck used from the dealership. It was a 2014 F150 King Ranch, and with the help of my mom as a co-signer, I drove off the lot happy as ever in my Ford Certified pickup truck. I used this F150 as my daily driver, but I realized over time that having a truck equipped for max towing didn???t make sense with all the extra money I was spending on gasoline while having nothing to tow. I absolutely love the King Ranch, and I plan on getting another one in the future; nevertheless, I decided in the last week that it was more practical to lease an newer XLT to save money on my payment and on gas. Now I knew I would have negative equity by getting out of a used truck so early, so I shopped around various Ford dealerships to get the best value for my trade. I went to Suburban Ford, and they completely tried to rip me off???they said my loaded King Ranch was only worth 27,000. I walked out the door when they came back with that number on top of saying that I could lease the 2018 Special Edition XLT that I wanted for 200 dollars more a month than what I was currently paying. All I said to them was ???absolutely not.??? Tom Holzer Ford gave me a more reasonable appraisal for my King Ranch, but the Special Edition XLT that I wanted was not even in stock. Keep in mind that I was going from a King Ranch to an XLT; the Special Edition was a must-have for me, because I still wanted a pickup truck that had that ???wow factor???. Finally, I came to the dealership that gave me my first chance with buying my King Ranch. I was only 20 at the time, so getting approved credit-wise for such a nice truck was a big deal to me. I told Vanessa???s partner (Vanessa was still on vacation at the time) about my situation and that I wanted to lease a 2018 Special Edition XLT that they had on the lot. David let me drive the new truck while they appraised my King Ranch. I came back to hear that, contrary to ???all??? that Suburban Ford could do for me, Pat Milliken gave me 31,000 for my truck, 4,000 dollars more than Suburban???s rip-off appraisal. It was also music to my ears that David said that I my payment would be LESS than what I was currently paying. So without hesitation, David put it on hold for me, and Vanessa helped me with the rest of the leasing process two days later. So at the end of the day, I went from a rather gas-thirsty 2014 King Ranch with a 3.5 Ecoboost to a more fuel efficient 2018 XLT Special Edition with a 2.7 Ecoboost to use as my daily driver for the next three years as a lease. And better yet, because of paying for the King Ranch on my own for the past eight months, I got approved this time around without a co-signer. With both times that I???ve been there, Vanessa as well as the financing managers made the process of buying a truck easy and hassle-free. Never again will I go to any other dealer but Pat Milliken Ford; for all the reasons posted above, they are nothing less than the best Ford dealership around. I will be a customer for life, and hopefully my story will be convincing to others who read it and are on the fence about giving Pat Milliken a shot. Go there and experience their outstanding customer service; they are family-owned and truly care about their customers and clientele. Vanessa will get you into the vehicle that you want at a price you can afford, and even if you don???t work with Vanessa, I know this is true for the rest of the salespeople at Pat Milliken Ford.

a good car and just what I need to get to work and back great looking car with wonderful gas mileage nice safety and tech features

One afternoon, I decided to test drive a couple of different vehicles. Bill Brown is just down the road from my house and after checking out their website, decided to look at a 2014 Explorer. After arriving at the lot we were approached by a salesman (Kevin) that asked if we had any questions. He was very nice and said he wouldn't bother us but was available if we wanted to test drive something. It turns out that the Explorer had been sold already. I drove a 2010 Flex Limited, 2014 Flex SEL and 2014 Explorer. Long story short... I was the proud owner of a gently used Flex Limited by 6:30pm that day. It was a good price, great customer service and awesome experience. (The only reason that I gave 4 stars for quality of repairs is that one repair hasn't been finished yet but we are waiting on a part.)

This is our second Fusion Hybrid. They are reliable vehicles that deliver 43mpg on average and are comfortable and well equipped. I compared with similar Toyota and Honda hybrids and found the Ford thousands less expensive with very similar features. These are not flashy cars but they are dependable and deliver the kind of mileage and performance for which folks buy them.

My wife and I have been buying cars for 30 years and have never had the EXCELLENCE we received from Joe Giancana!!! The level of service was 10 STARS!!!! Thank you North Brothers for finding him!!!!

My wife and I lease cars for three year terms and have gone through many as I view these as just something that gets me to work. As long as it's reliable, I didn't really have much criteria for what car I got. That said, I just got the new Ford Fusion Hybrid and am very impressed with all of the features that it's packed with! Although many of the features aren't new, I have to admit that they are new to me. For instance, keyless door locks, keyless ignition, a rotary dial for the transmission which saves space from the usual handle, traffic warning lights on the side mirrors, heated seats, iPhone integration, etc... One of the new features (again, for me) that got my attention is the center of the road guidance that gently guides you if you start to drift from the center of the road. It's nice to know that it's there for those mind-numbing long drives. As far as driving the car goes, it has smooth acceleration with good traffic merge power, excellent handling, and lots of seat adjustment options. Braking action feels a little different from what I'm used to. I'm not sure if it has to do with the regenerative braking system, but I do notice the change in feel. It's not bad, just something for me to get used to. The bar has been raised for my expectations and required feature-sets for and subsequent cars that I get from now on. Great job, Ford!

All the staff made me feel welcomed, very respectful, professional and the quality of their work will make me return.

I purchased this car because a friend recommended it, the good gas mileage, and the price. On my first long distance trip, my first tank i got 47 mpg. My second tank I'm averaging 50.

Brian really works hard to get the best deals for his customers. He treated me like family. I will definitely recommend him to all my friends and family looking for a used car.

Todd S. is an amazing salesman! My 18 yr old daughter has wanted a Jeep for months. Todd helped make her dreams come true!! She told him which Jeep she wanted and he put her in it! The application process was easy and fast. Todd went above and beyond our expectations!! If you’re in the market for a car, go see Todd!!

Everything was quick and easy and I walked off with a car the same day! they worked with me and made sure i had the best deal possible and made the process so much easier! i recommend this place to anyone who doesn’t want to deal with a headache. They actually look out for your best interests and want to make sure that you leave happy!