Nick Barnes provided great service and showed enthusiasm. He was helpful from the beginning and followed up afterwards. Buying a new car can be overwhelming but everything went smooth and quick. Thanks, Jeff H.
Mike was great! From the moment I stepped on the lot he truly listened to me and provided exactly what I asked for. And bonus points for getting my windows tinted before I even drove away! Best car buying experience I've ever had!
Sam was excellent! He was the first one to ask if I needed any help. 4 days later after searching for cars and no luck. I called Sam. He answered right away and he made it super easy! I now am a happy owner of a 2019 CHALLENGER SCAT PACK RT/ SRT. Thanks Sam for all your help!!! This is my 3rd vehicle purchased at Dick Hannah Dealerships and this last experience was the Best!
This was our 9th purchace! We absolutely love all the sales people and they do a great job! They always work with you and are up front and no BS! They are thorough and explain everything so you know what you are getting! We would highly recommend them to anyone who is wanting a new or used car! We have worked with so many of the sales folks and they are all just wonderful people.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
Ron Tonkin Honda is a fantastic dealership on the east side of Portland. Their no pressure approach is much appreciated. I really enjoyed getting to compare a couple of models I was considering and ended up choosing an Accord EX that fits me just perfectly. No gimmicks here...just quality customer service!
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
Great service and details. Good information regarding the operation of the , sales and finance were great. I would recommend the dealer ship to anyone looking for a new Honda.
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