Troy was super helpful and kind when I purchased my new Corolla. Car buying can be stressful, but with Troy it was easy and fun! His knowledge and enthusiasm for Toyota made the process go very smooth.
Sporty, safe, fun to drive
by Sporty Girl from Raleigh, NC
December 27, 2018
I love the exterior and interior styling of this zippy little sports coupe (I bought the LX, which is not the sportiest, but it's got similar lines and looks great). I love all the modern features and it's truly FUN to drive. The safety features really impressed me, as does gas mileage. Just a great, reliable, economical car to own and drive.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
I love my car
by Channeling Danica Patrick from Lincoln, Ne
January 11, 2019
I had to order this since it has a 6 speed manual transmission. It shifts like a dream. The only thing is I am shorter and the seat is built for a larger person. It has heated raciing mirrors, an absolute must in the midwest, a killer radio and an amazing heater. Tight handling and hugs the road.
CARMAX!!! What can I say, but a great place to buy
by lynn from Milwaukie or
March 21, 2017
I have never bought a car so easy as I did here. The process was quick and painless just the way I like it.
The finance part for the car took like a 10 minute process. The no haggle price is the price and there's no back office person dictating the sales rep to get more money more money on the sale. It's all done at the desk you sit at drone start to finish, just you and the sales rep.
I rolled out in my new car in a half hour total..
Loved it(and car is awesome too)
Most enjoyable car I've owned.
by MikeBPhx from Phoenix, AZ
December 27, 2018
This car is comfortable, stylish, nimble but smooth and peppy. It has outstanding gas mileage. Took a 6500-mile road trip through 16 states with average gas mileage over 41 mpg. It the most fun to drive of any car I've ever owned.
Ron Tonkin Honda is a fantastic dealership on the east side of Portland. Their no pressure approach is much appreciated. I really enjoyed getting to compare a couple of models I was considering and ended up choosing an Accord EX that fits me just perfectly. No gimmicks here...just quality customer service!
Great service and details. Good information regarding the operation of the , sales and finance were great. I would recommend the dealer ship to anyone looking for a new Honda.
by Pilsbury24 from Fishers
January 7, 2019
I have had several Honda and they just keep getting better. This 2018 hatchback is the best civic I have driven to date. Its quiet, quick and the cvt transmission seems to be better than the three previous models
Sam was excellent! He was the first one to ask if I needed any help. 4 days later after searching for cars and no luck. I called Sam. He answered right away and he made it super easy! I now am a happy owner of a 2019 CHALLENGER SCAT PACK RT/ SRT. Thanks Sam for all your help!!! This is my 3rd vehicle purchased at Dick Hannah Dealerships and this last experience was the Best!
Power and style
by Drivefun from Buffalo
January 6, 2019
Purchased the Civic Hatchback sport. Perfect amount of style and power. Excellent on gas mileage and it’s just so much fun to drive. A great car at a great price.
This was our 9th purchace! We absolutely love all the sales people and they do a great job! They always work with you and are up front and no BS! They are thorough and explain everything so you know what you are getting! We would highly recommend them to anyone who is wanting a new or used car! We have worked with so many of the sales folks and they are all just wonderful people.
This is one of the best cars I own or have owned.
by Rricky from REDWOOD CITY
December 30, 2018
I own lots of different cars and my 2018 Honda Civic is the best car ever. It is fun to drive and is very comfortable. Plus it is sporty looking too.
Nick Barnes provided great service and showed enthusiasm. He was helpful from the beginning and followed up afterwards. Buying a new car can be overwhelming but everything went smooth and quick. Thanks, Jeff H.
Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
by no honda from bellmore,ny
December 28, 2018
i leased a 2018 honda civic. i had it for 2months.on the ny state thruway on chrisoms eve. it suddenly rapidly accelerated causing me to crash 500 feet into the woods. i begged honda to please investigate the car to see what malfunctioned. a woman name marion(a highly trained robot) pushed it under the rug. they will clearly wait for deaths to occur before they review it. don't let that be you and your family.
Stan, assisted me in my Purchased. He is great he sold me exactly when I wanted, he made sure that I was satisfied with my purchase, and service was also great and getting the clear bra and the seats treated right away Honda overall is the best dealership in town.
First new car I’ve bought in a long time
by Josh 7 from Pomfret, Maryland
December 28, 2018
I had a Honda years ago. It was a great car but had to trade in for a bigger vehicle. Driving a new Honda was even better than I remember. Very happy with my purchase.
Pedro was fantastic to work with, will truly recommend him. The service was great and fast was less than 2 hours from the time I arrived and left with my new CRV. Also, gave me a nice (not great) but nice trade in value on my old car.
I brought my car in for service today. They we very quick and made all of the inspections listing all the problems found and the cost to fix them letting me decide what to do about it but letting me know about all of the potential problems at the same time. Thank you. While there, we asked Jeff to show us the CRV which he did. He gave us all the details required to make a decision regarding buying a new one. Evan took a test drive. He gave us the information without trying to pressure us to buy today. If we decide to buy we will definitely be back to see him.
I always use the first come service department for my life time oil changes and have always been satisfied with the customer service and efficiency.
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