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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.3 (3383 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2019 Honda Ridgeline Sport Review
Nicest "truck" I've ever owned.
by SkiDooMan from Waconia, MN
May 15, 2019
5
The Ridgeline's capability fits my needs and I don't have to drive an oversized, rough riding, gas hog of a conventional pickup truck. And, it fits in the garage!
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Carvana-Touchless Delivery To Your Home Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.3 (3383 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2019 Honda Ridgeline RTL-E Review
Best truck I’ve ever owned
by DaveT55 from Sauk Rapids, MN
May 5, 2019
5
After having full size trucks for many years, it was time to downsize. Just retired so no longer need to pull 7000 pounds, just my boat occasionally. Lots of power, 26.7 mpg on the highway. Lots of leg room. Super comfortable and quiet ride. Plenty of options for the RTL-E trim package. The only option I bought was a locking latch for the tailgate. Overall a great vehicle. Fun to drive, and for the first time in 36 years I can finally park my truck in my garage.
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Carvana-Touchless Delivery To Your Home Review
Best service ever!
by TonyC2018 from DealerRater.com
December 3, 2018
4.3 (3383 reviews)
Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.
2019 Honda Ridgeline RTL Review
Ride easy and smooth
by Chief Whitecloud from Gainesville Ga
May 4, 2019
5
This truck will meet my needs well, it’s comfortable, rides well,l love the tailgate options, the raised backseats and for sure all of the tremendous safety features
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Carvana-Touchless Delivery To Your Home Review
Sold my beautiful 2015 Subaru Outback. It was a breeze !
by Long time Subaru owjer from DealerRater.com
December 3, 2018
4.3 (3383 reviews)
Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...
2019 Honda Ridgeline RTL-T Review
Well designed and made truck
by Jimmie H from Van Buren AR
May 2, 2019
5
I really like the 2019 Ridgeline. It has so many great features and performs great. It looks great too! It’s an innovative vehicle unlike anything else available.
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Carvana-Touchless Delivery To Your Home Review
Our Excellent Adventure in Buying A Vehicle Online
by jb85396 from DealerRater.com
December 3, 2018
4.3 (3383 reviews)
We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.
2019 Honda Ridgeline RTL-T Review
Best Medium Size Pickup
by Frank M from Naperville, IL
April 28, 2019
5
This is the best medium size pickup I've owned, and I have owned them all. Ford, Chevy, Nissan, Toyota..... The Ridgeline is the best combination of all the features that one could want in a pickup this size. Yes, it may not have the same towing capabilities as the others however what it misses in pulling capacity it more than makes up in a number of other ways. The two-way tailgate is great. Being able to fold up the rear seat and actually carry things in the rear compartment is beneficial. The compartment in the bed essentially increases carrying volume by 40%. I could go on and on however suffice it to say when I need another pickup I'll get another Honda.
We purchased our new 2017 Explorer Limited on 12/30/2017 during Brandon Ford's Year-End Sales Event. We had never seen a dealership so busy! After test driving 3 Explorers (2 pre-owned & 1 new), we made a decision to purchase new. Charles was very patient with our long, decision-making process and was able to answer all our questions. The finance stage of our purchase was just as enjoyable and Matt explained all of our options in great detail. Since our purchase day, we have been enjoying our new 2017 Explorer Limited and looking forward to many future trips. Thank you, Brandon Ford! We will be back!!!! Patti & Mike
2019 Honda Ridgeline RTL-E Review
A real pleasure to drive and to own.
by Happy driver from Tunkhannock, Pa.
April 25, 2019
5
We are amazed at the comfort and performance of this vehicle. It satisfies all of our wishes and needs for a truck, yet gives us the ride of an expensive car.
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Carvana-Touchless Delivery To Your Home Review
I love this place.. Best Car buying experience ever!!!!!
by JJ from DealerRater.com
December 3, 2018
4.3 (3383 reviews)
I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)
2019 Honda Ridgeline RTL-T Review
Great test drive!
by gayleskat from St Charles, MO
April 19, 2019
4
Very smooth ride. I've have CR-V's in the past & ready for a change. Infotainment system is VERY different from my '13 CR-V. This the price is a bit steep but on the RTL-E that I drove, so much is standard.
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Carvana-Touchless Delivery To Your Home Review
Who Knew Car Buying Could Be So Easy?
by JPaul7168 from DealerRater.com
December 3, 2018
4.3 (3383 reviews)
I completely enjoyed my car buying experience with Carvana! The online process was so simple. After selecting the vehicle I wanted to purchase, it was just a matter of uploading a few documents and I had an offer on my trade-in and financing approval within minutes. I picked up my car at their Nashville location a couple of days later and it was delivered spotless and in like-new condition. The entire pick-up experience took less than an hour and that's including a 20 minute test drive. No hassles, no sales pitch and no pressure. I wish I could remember the name of the customer advocate in Nashville (I think it was AJ-but I'm not 100% sure about that) because he was excellent and deserves a shout-out in this review. The only extremely slight negative was that the 360 website tour of the vehicle that I purchased incorrectly showed heated seats as one of the features but the car does not have heated seats. Wasn't a deal breaker for me as the car was a great value for the features that it did have and it was otherwise exactly as advertised. Loving my nearly new car and would definitely buy from Carvana again!
2019 Honda Ridgeline RTL Review
I may never buy another vehicle
by SoldOnNewRidgeline from Jacksonville NC
April 18, 2019
5
Rarely does a product exceed my expecations, but my 2019 RTL-T Ridgeline did just that. I had a Nissan Titan crew cab as my last truck and thought i'd miss it. I haven't. I work on real estate and haul a trailer with trash, drywall, appliances, etc. 2-3 times per week. Ridgeline handles it with ease.
But, the real kicker is that the Ridgeline is just fun to drive. World class ride, fantastic leather interior, easy to use moonroof and sliding back glass, great stereo, accurate GPS, easy to use bluetooth, convenient tailgate and the mosr useful feature of all...the trunk. I keep a large toolbox in there, which allows me to use the bed for carrying materials. I added a three fold bed cover which looks great and protects mys stuff.
Seriously, get over the image nonsense and but this truck, you won't regret it. I seriously can't wait to get in it each morning. Over 1,000 miles in my first week and averaging 21 mpg even with towing the trailer A LOT. Love this truck.
I highly recommend the service department at Toyota of Tampa Bay. Steve Canelejo is a great service manager who always makes sure our vehicles are running in tiptop shape!
2019 Honda Ridgeline RTL Review
tacoma alternative
by Steelblue1 from Lancaster Pa.
April 13, 2019
5
overall good design except: no tailgate lock/ lousy entertainment controls/ limited access rear doors. The bed could also be deeper and have tailgate assist up and down
We found additional vehicles that are close to your year range.
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Carvana-Touchless Delivery To Your Home Review
I love this place.. Best Car buying experience ever!!!!!
by JJ from DealerRater.com
December 3, 2018
4.3 (3383 reviews)
I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)
2017 Honda Ridgeline RTL-T Review
Best pickup you can buy if you want comfort!
by Mike from Tucson from Tucson, AZ
April 17, 2019
5
This is a wonderful truck. Drives like an SUV, smoothes out road bumps, phenomenal technology from Honda Sensing, and Android interface makes it so easy.
Jim Browne Chrysler Jeep Dodge RAM of Tampa Bay Review
Transparency, Honesty w/no BS experience :)
by Lori Perez from Tampa, FL
December 3, 2018
4.6 (343 reviews)
I have to applaud Nancy in the Service Department for taking away so much stress off my shoulders. She was extremely transparent with her communication with what was the issue with my car. Nancy handled everything with my extended warranty. This experience was actually one of the best I've had at a dealership period. I like the fact she didn't BS around and take advantage, rather she was honest and forthcoming with what I can expect. Great experience :)
2017 Honda Ridgeline RTL-T Review
Very nice vehilce.
by Fan from Alexandria LA
April 16, 2019
5
Rides and drives beautifully. All the truck most people would ever need. Good on fuel. Feels solid and well built. Look forward to driving for many years.
CarMax Clearwater - Now offering Curbside Pickup and Home Delivery Review
Bought a toyota tacoma 2010 today
by Melissa Helmuth from Sarasota Florida
December 3, 2018
3.7 (6 reviews)
I have had the best experience today with Aaron belbeck...he stayed with me untill the deal was done!!...i have never had that happen before from any car dealership...he made this transition so easy and headache free for us...thanks to his help and work we were able to get my husband the truck hes been craving to have...my future dealings to find a vehicle will be with him at carmax again!!!...thank you so much Aaron for all the work and dedication you did for us!!!...we will recomend u with anyone looking for a vehicle...
2017 Honda Ridgeline RTL Review
First Truck Owned
by Papa from Flowery Branch, GA
April 10, 2019
5
Purchased used after 19 year old Isuzu Trooper with 350k miles was telling me it was tired. Never owned a truck before but had special requirements needed for a midsize truck. Needs were a fairly smooth ride due to multiple back surgeries and compared the Tacoma, Colorado and Ridgeline. The Ridgeline fit the need perfectly for the seat comfort and ride comfort.
We now know why these guys are the #1 Ford Certified Dealer in the Nation. We were shopping for a Certified Ford C-Max (the plug in hybrid) last May and checked out several dealers in the Tampa Bay area. While many stores offered us great service and good pricing, the deal that we got at Brandon Ford was almost a thousand dollars less than the best deal we found anywhere else. On top of that, we had a completed deal for our trade in at another store that would buy ours for cash, and Brandon Ford offered us even more money to make it possible to do the whole deal there with them. What a TIME SAVER that was!!! JC Clements was our salesperson, and he stayed on top of everything and was very communicative about each step along the way. The vehicle was cleaned up and ready for us when we arrived to take delivery and all of the paperwork was printed out and waiting for us. Our finance manager, Barrie Moss, made the final step of the process quick and painless. He even saved us money over our own bank on the financing and found a way to extend the Ford Certified warranty for 8 years at a super affordable rate, because of the low mileage that my wife and daughter drive. We had a few electrical issues with the vehicle after we took delivery and that is where these guys really shined. They made that part as painless as possible and put us in a FREE rental while the work was completed... They even replaced the defective plug in charger at no additional charge, which saved us over $300. So glad we bought from the folks at Brandon Ford... They sure did us right!
2017 Honda Ridgeline RTL Review
Have only owned it for just a month.
by Hawkeye1 from Palmyra, VA
March 27, 2019
5
Extremely please with the vehicle. Plenty of " umph" and great gas mileage. Only wish is that I could have found one with leather seats. Mine is a Ridgeline Sport.
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