Used 2016 Hyundai ELANTRA for sale near Richmond, VA

Ken Ganley Medina and Willy as my service advisor have taken care of all our maintenance needs and the mechanics do a clean professional job and washed the car after service was completed. Thank you for doing a great job which unfortunately you don?t see much these days but Ken Ganley is a model of professionalism.

I love my elantra. I haven't hardly had any problems with it at all. However I also experienced the paint chipping on my white hyundai. I was also told that it was a rock. Now reading others comments about their paint shipping I question it. I paid out of pocket because it wasn't worth going through insurance with deductible and everything. Other than that I have had absolutely no problem with my Hyundai. I also like the look of it on the outside. I thought about trading for a newer one but I also don't like the styles of the new ones. I wish they still made them like the 2016 exterior. I would love to have a newer one but I would like for it to look like the 2016 hyundai. The reason for that is you could look at the car and see it was a Hyundai elantra. Now I feel like the new launchers look like every other car on the road.

Kendy Louis was very knowledgeable and helpful. Make the buying process smooth and easy . Kendy was very nice .help us with our new car ?. He was very friendly

I had a 2015 Elantra that that I loved but it was totaled in a wreck. It kept me safe so I looked for another Elantra and found my 2016 with low miles in 2021. It's given me zero issues in almost 20K miles of driving. I just did the 45K maintenance at the dealer and got the security issue updated; otherwise, just oil changes and tire rotations. Lots of room, even with two car seats in the back. Decent power for its size and great gas mileage. My 2016 has a few less features than my 2015 did (no Bluetooth, no audio controls on steering wheel, no heated leather seats) but performs just as well. My only complaint is that the tint is starting to peel but that's due to the Florida sun.

Lou was my salesperson and he was super communicative, explaining and re-explaining when he seemed to feel it was needed. No surprises along the way, I was able to test drive the van as much or as long as I wanted, have a mechanic come by to inspect it and they washed it and added a full tank of gas on pickup day. They had done some quality servicing to the vehicle as well before pickup day. Lou mentioned early on that he wasn't paid on a commission basis, which was a good detail for me to know. In the end, all the numbers were the same from the beginning to end, no "uh oh" moments and it was a super fast experience on pickup day - probably the fastest ever for me to get the keys and drive a new (to me) vehicle home. I will look to use them again if possible in the next year or so. Highly recommend.

Bought this car new in 2016 and have had it for 7 yrs. I have had no problems with it, just regular maintenance. This is the longest I’ve ever owned a car, usually I find something I don’t like and sell it. Not this one. I love the sporty look and has all the features I need. It has been nothing but good to me. I wish they still made this model, I would love to buy a new one but I’m not a fan of the new body style.

Service was excellent. I have used this dealership since purchasing my vehicle five years ago. I like the ease of scheduling appointments and quality of work performed. Service advisors always friendly and helpful.

I purchased my 2016 Elantra new. So far no major problems but not completely happy with how the car runs. I realize it has a small engine but shouldn't feel and sound like it's dying out when using the A/C and when car is parked and the engine is turned off the car makes a horrible loud creaking like sound when I'm getting out of my car it sounds like the body of the car is under stress and something's going to collapse. The inside and trunk space is roomy, I have a problem with my inside trunk latch sometimes it opens the trunk and sometimes it dorsn't. I was told by the dealership that something mechanical is probably going out and after paying 100.00 when my trunk all of a sudden wouldn't close I just use the button on my alarm to open my trunk. My car was 6 months out of warranty and even with a good extended warranty that I purchased at time of purchase they still got me for a 100.00 copay for a latch clip that cost as low as 25.00 on Amazon ad took them less than 10 mimutes to replace. Another annoying feature is the glasses case next to the rear view mirror that I never use opens everytime I use my visor. I bring these what may seem like small things up because they happened very shortly after the factory warranty ended and to have them replsced or fixed at the dealetship can be costly. The other problems I was faced with were having to replace all 4 tires and both the front and back brakes at 3 years and under 20,000 miles. I am disabled and my car is used mainly for around town stops and local medical appts, has only taken 2 long distance trips has beem regularly serviced and at a little over 6 years old still only has under 32,000 miles on it. As much as I would like to give my car a 5 star rating across the board I can't because for a car that isn't used on a daily basis and has only 1 driver has left me qiestioning the quality and value of the so called genuin Hyndai parts and the little extra's that this car offered. I have definitely learned as a single, little older woman not to take my vehicle to the dealership for regular services or anything else that a reputable auto repair shop with good mechanics can take care of.

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

It has a great and roomy interior. It drives so smoothly and handles with ease. Some of the controls take some getting used to but overall it's a great car.

I drove into the service area this morning without an appointment and was greeted by Cam. He was friendly and asked what I needed. Then Quinn arrived to ask what I needed and I explained that the CarPlay disappeared and I needed help getting it back. Right away he took charge and got it connected. Then I explained another problem about my voice prompt not working and then Rich Kim appeared to ask if he could help. So I had two people on the scene( and in my car) to go through what seemed to be a complicated process to reset my system. I wish I knew what they did, all I can say is they stepped up and rescued me. Rich had a lot of knowledge and even though I was worried to start resetting everything, he came through and got everything working. This most important aspect of this experience is the immediate help with my problem. Tech is obviously not in my wheel-house, having such smart and helpful Honda Kirkland staff is amazing. Rich and Quinn never hesitated, gave heavy sighs, or gave a hint of inconvenience in taking care of my situation. Every visit for my scheduled maintenance has been pleasant and I will sing the praises of Rich Kim and Quinn at every opportunity. Thank you.

I had a difficult time deciding on the model of Toyota to buy, being a long time Tacoma owner moving to a car. Ali Kalami had endless patience with me and after I settled on a RAV4, he spent a very long time showing me and helping me with all the features it has. I was given a great trade in price for my Tacoma. My experience with all the employees I had contact with during the purchasing process were great! They were friendly, helpful, and wanting to accommodate me. I encourage anyone looking for a new Toyota to go to Handy's Toyota. You won't be disappointed (my husband has had a number of Tundras, purchasing them from Handy's too and recommends their service department highly as well.

Everyone was great it took a little time but we got what we needed thanks

Worked with Jared to buy a Used Car ! He was attentive and always keeping us informed even after not buying right away. We eventually found the car we were looking for and he was great all the way through the process. Thank you Jared !!

All I can say is GREAT things for this company and Andy Rosales as a salesman. I came here looking for a low mileage nice Golf. I didn’t have an appointment but Andy Rosales came out right away and came across as an acquaintance/friend rather than a salesman right off the bat, and didn’t try to push a sale on me at all. Just asked if I wanted to look and test drive some. I test drove 4 cars, and Andy was super nice about letting me test drive all the vehicles I wanted to look at. they had 3 options on site and another at another location here in the springs. I just came to test drive the first day and was planning on going home and sleeping on it. And they had no problem with that and just provided a phone number to reach out. No pushy salesman tactics you see at most auto dealers, by the salesman, manager, or financing manager. I came back the next morning to talk numbers. I did my research on the vehicle and they were very transparent with me throughout the whole process. Like any dealership, negotiation skills are helpful, but I truly believe based off my experience that this dealership is truly not out to scam you. I got the EXACT car I wanted, for a veryyy competitive price. I am 100% coming back here as far as I’m concerned.

Imad Mashni & the North Bay Ford team were fantastic! Helpful, courteous, and made buying my car a breeze. Highly recommend!

Ful-line fixed my front breaks and rotors and changed my oil at an amazing price under the warranty I got with the car I bought from them. The communication and work done was all so smooth and efficient. Definitely will be going back for all other repairs and services:)

Randy did an awesome job getting me into the car that I wanted. The staff was awesome as well. I would definitely recommend Crittenden Auto Mart....⭐️⭐️⭐️⭐️⭐️ five stars for sure

This was such a pleasure! This is the fourth car we have bought and it was wonderful. We worked with Chris Santos and he was amazing!

The overall experience was fine but I was just not used to this business model. I bought a $70,000 used vehicle and after having dealt with the Land Rover and Mercedes dealerships for years, the customer service at CarMax is just not up to their level. But I guess that was how I paid $2500 - $5,000 less than what other dealers were charging for the same car.

Very professional, knowledgable, helpful, and courteous. Explained every detail. Outstanding young man and experience. The dealership did not have what I was looking for in a vehicle but has all the information to notify me when they have it available.

Doug was very helpful with my new car I just love it, He took good care of me.

Overall the experience was positive. However, even though I an appointment, I had to wait nearly a half hour for them to put gas in it to test drive. I bought the car, a 2015 red convertible beetle!