If your headed to Whitten Bros., ask for Bruce Anderson! He was a pleasure to talk to and he doesn't beat around the bush. Very knowledgeable and goes out of his way to get you what you desire! By far the best dealership I ever worked with, the atmosphere was energized. Thank You for the experience I will never forget!
A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!
Easy process; plenty of clean late model vehicles to choose from. The no haggle price is spot on, better deal than possible at carmax. Highly recommend if in the market for a good modern car at a very decent price.
Wasn't too ecstatic about the sales person that helped me. There were times that he clearly became irritated with me,after proclaiming TWICE that there was a strict "no hassle" policy at Hertz. I love my new car, but the salesmans' attitude was quite unnerving. He even had a few sexist remarks to spew at me while I was test driving the car! Work on those salesman skills sir....
I love everything about this dealership. They are the gold standard for all Volvo Service teams. I purchased my car from another dealer, but will not take it back there ever, having worked with Volvo of Richmond. The service professionals keep you informed of the nature, expense and timing of the appointment. The shuttle team is punctual and personable, and the car comes back in great shape. Kudos all around. Special note that the dealership sent an email overview of the condition of the car, followed by an email and phone call post service. Great team.
Pam Deal and Tina Lewis both worked with us on the purchase of our 2016 Altima. It was with out a doubt the best experience we have ever had in purchasing a new car. They worked quickly to get the best deal, explained everything perfectly. We left as happy customer and are enjoy the car so much.
by Ethel Barnett-Johnson and Angel Harris from Richmond, Va
April 11, 2018
I took my mom to purchase a vehicle here. We got to the dealership late because of traffic. We dealt with Zeeshan. He never rushed us and she got her dream car for an amazing price! Thanks so much for your fantastic, honest service! We will be back for my 7 series!
CarLotz sold me a 2015 Honda Civic. Jarratt, the salesman, was straightforward, knowledgeable, and provided great service. The car itself is clean and in good condition. No pressure sales tactics or shady negotiating. It was a great buying experience.
I dropped my car off the night before and got a call that my car my car was ready even before my appointment time
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