I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
Best value for your money!
by Sergio 32 from Lutz, florida
January 10, 2019
If you are looking for a car for your everyday need choose hyundai elantras. Depending on your distance of computing your tank can last you 5 days. My own is approximately 2.5 years old and the only issue I had was the battery because the one i bought the car with the original battery it came with when it was purchased brand new. I think having a battery that last you in this car about 3 years is worth having. Overall very good quality car!
In and out in less than 30 minuets. Staff was super friendly and helpful. If there was more discount coupons available will be awesome to have.
100% reliable, nimble and a looker
by Pc from San Francisco, CA
January 11, 2019
I bought the car brand new with only less than 5 miles on it. It’s the fully loaded Limited Utime editio. It has never required any service and its almost 24,000 miles. Super great value and craftsmanship. People seem to always mistake it for a Lexus model they have never seen. I get a lot of compliments and admiring looks. Super nimble in the sports mode.
Staff was very helpful, made all my requests happen.
by kimkimmike from DealerRater.com
December 4, 2018
Traded soon to be 5 year old truck for new truck. Juan was on top of his game. Got my payment where I needed it to be. My sales tax was close to 300.00 more than I expected but Steven Williams in finance helped me get longer to pay it. Overall a very good experience!
Surprised at how much I love my car.
by Vince from Barnegat Nj
January 3, 2019
So I recently traded in my car for a Hyundai Elantra, this wasn’t my first or last choice when it came to choosing a new car but can I say I’m pleasantly surprised and satisfied with my purchase. Absolutely no regrets. Everything about this car makes me want to recommend Hyundai going forward.
Quick, professional and pleasant experience. From the time I walked into the service center, until I walked out, I was treated like I was welcomed. Very few dealerships have created an atmosphere like this, and I look forward to continuing to use this dealership.
The best car i owned
by Hemanth from Thunderbay
January 12, 2019
This car is like super new. Its been a month since i am driving this car and i love the experience of car on roads
Mark M. Internet car sales found an awesome Hyundai veloster turbo for my wife, equipped with the exact features she wanted! He gave us a great deal on a super clean well kept used car. Dealership gave me top value for my trade. Great all around buying experience! Thanx again Mark M. and the Crain team!
Very trouble free, stiff ride, uncomfortable seats
by Velva Guy from Las Vegas NV
December 19, 2018
Being retired, this car currently meets all my wife and my needs. The economy is nearly always 30 + MPG Firm ride, front PAX seat needs improvement, not comfortable very long for my wife. At 12,000 Mi has been completely trouble free
When I first purchased my car, the process was smooth and fast. Cindy in the finance office is just awesome. When they contacted my previous lienholder to get a payoff, they got the wrong amount(on both cars I purchased.) which resulted to a balance owed to the previous lienholder. I went back and forth with Fletcher(them always telling me it would be taken care of) for THREE months! This resulted in three late payments on my credit report! FINALLY after driving the hour back down there because I was tired of my calls not being returned, LaToya in the title office fixed all my issues in one time.. Mind you, three months later. The salesman, Rob, was really good and so was Cindy in the finance office. I think
That's really amazing car
by Martin from Chicago
December 19, 2018
Driving is smooth. Exterior and interior design is just a piece of art. Warranty still working. Economic on gas. Really recomend to every one who wants a good car f9r good money
My car buy was awesome from start to finish
Henry and Robert made my experience fun, fast and efficient
I'd recommend anyone buying a car to try them
Smooth Ride and Safety
by am47 from Tallahassee, Florida
December 14, 2018
While I originally was in the market for something a little more eco-friendly, the Elantra caught my eye and I couldn't help myself! It's the most comfortable car I've ever driven in, I love all the safety features (such as alerting when there are cars in your blind spot), and Apple CarPlay makes a long drive a fun one. Would recommend this car to anyone that wants to keep a vehicle for a lengthy amount of time!
I purchased a pre-owned Hyundai Elantra from Frank Fletcher Dodge Chrysler Jeep RAM at the Sherwood location, and I absolutely love my vehicle. My experience with them from start to finish was outstanding. Every effort by the sales staff to find me a vehicle that fit my needs and that was in the price I could afford was made, and in a timely and very efficient way. The salesman spent considerable time answering my questions, and making certain I understood every aspect of the vehicle before I ever made the decision to purchase. The process was easy and their office staff were extremely professional, courteous, and genuinely eager to make my experience pleasant. I appreciate that. Buying a car is a big deal, and they made it a very good one. I highly recommend the Sherwood location, and any of the Fletcher locations to any person interested in purchasing a new or pre-owned vehicle. Class A folks, Class A business - 100%.
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