AutoNation Chrysler Dodge Jeep Ram North Richland Hills Review
Customer Service
by Shellie Wright from FT Worth, Tx
December 3, 2018
4.1 (357 reviews)
We called to get service for my jeep because it was randomly needing a jump start. I didn't know what the problem was. We called and spoke with Brandon Cromer. He was EXCELLENT, from the start to the finish. Which was, I am happy to say, only OVERNIGHT! He arranged for my rental car and had it ready as I stopped in on my way home from work. It was too easy! The very next morning before I even left for work, he had already called us to let us know what the problem was (winch was wired wrong) got approval for the repair, and said I could pick my jeep up in the next 30 minutes!!! He was professional, polite and prompt and I left feeling like he really cared. It made my day and I want to share this experience because Brandon's above and beyond demeanor needs to be recognized. I asked for his card so I had his last name and share this experience. Thanks Brandon Cromer--I know who to call next time!!!
2013 INFINITI G37 IPL Review
Luxury on a Budget
by HooninSeason from Pittsburgh
April 19, 2019
5
Young professional who isn’t unrealistic w/ his budget. 330hp, AWD, slick styling and interior, tried & true V6 - this ended up on the shortlist.
Test drove and bought immediately. Great exhaust note, great for merging ramps, great for closing gaps. And all to not break the bank.
This model is the last iteration - reliability is about as solid as you could hope for a car in this niche market.
10/10 would recommend to anyone in a similar life stage. Love pressing that ignition button every single time.
Wonderful sales experience and post-sales support!
by BB from Memphis, TN
November 6, 2018
4.2 (27 reviews)
The fact that they were willing to go out of their way to make the customer happy even after the purchase was completed made my new 2016 GS 200T purchase a 5-star experience. Special thanks to their New Car Director Corey Hawkins for this. This kind of behavior will make everyone in my family go back to Lexus, and Sewell Lexus at Fort Worth in particular, when they will look for their next car. It was also a pleasure dealing with Brad Coker, Shane Nelson and Courtney Jones during the car buying process. Lexus Customer Service was also very cooperative and willing to help in every way they could. Love my new car!
2013 INFINITI G37 Journey Review
Seems good so far.
by JIMBO from seattle, WA
April 17, 2019
4
Bought this car used, with 57,000 miles, its in great shape and very powerful. I did notice that when I start it cold the valves make tapping noise for a few seconds, but its common for this G37. Infiniti has an update for the powertrain chip and special oil type to help quiet it.
Beautiful quality cars, the best deal I could find in a 100 mile radius. Great customer service, Aaron was waiting outside the door to greet and help me right away.
2013 INFINITI G37 Journey Review
Best performance sedan for the money, hands down.
by Clint2 from Durham, NC
March 25, 2019
5
After much research, I purchased this car 18 months ago and have loved owning it. The engine is remarkable, the seats are extremely comfortable even on very long drives, the electronics are easy to operate, and it has an amazing array of creature comforts for such little money. I'm selling it because I bought a Porsche Cayman though I wish I could keep them both. They're both beautiful, fun cars to drive, that are reliable, safe and enjoyable. The Infiniti has much more room, however.
bough it with 11000 miles on it now have 49000 so far new tires and brakes only because it commands to be treated as a performance machine.always a joy to drive and keep it clean as a whistle.Bad weather stays in garage.Truly a great car.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.3 (1368 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2013 INFINITI G37 Base Review
My favorite car!
by Joefrom PA from Pennsylvania
February 15, 2019
5
I agree with most of the comments others have posted about the G37X. A few things I have not seen mentioned is the incredible Bose stereo system. Wow! Turn it up, NO, Turn it down before you go deaf. Crystal clear sound too. Also, in the winter time in Pennsylvania I get good heat after driving about 2 minutes and 1.5 miles. The air conditioning is almost overpowering. I've never had a car that cooled down so fast even with black leather interior. The only bad thing is if you're a larger person you probably won't fit comfortably in the car. I'm 5 11, about 215 and barely fit. My son is 6 2, about 280 and he looks like an NFL lineman in a minicooper! LOL. Love the car!
OMG!!! I love this beautiful car. Talk about fast. TRUE. drove it from TExas and realized I was going 100 MPH.. didn't feel like it. I have to watch it around town and use my cruise control ,, OR else. Too bad I just got creamed in Wilmington , NC by someone .. I just hope this beauty can be fixed, if not , I'll buy another. I had a Nissan forever and it was amazing so now I have the infinit .. IT is my favorite car ever.
We found additional vehicles that are close to your year range.
Beautiful quality cars, the best deal I could find in a 100 mile radius. Great customer service, Aaron was waiting outside the door to greet and help me right away.
2012 INFINITI G37 Journey Review
G37 convertible is my 5th Infinity !
by Kenneth B. from Nashville
February 28, 2019
5
Best value in a quality car. The G37 convertible is very reliable, sporty, fun to drive, and has enough power to be quick but remain low maintenance. I have had 3 M models and they were also excellent.
It is rare, in the automobile industry to run into a dealership where you experience exceptional service. Most of us familiar with the auto industry, loathe going to buy a car. The stories of discomfort, dishonesty and outright disrespect if you are a woman are endless. Yet, when I went to Grubbs Infiniti in Grapevine in Texas, the World???s largest Infiniti dealership, I was well received and experience nothing short of world class service. Quite frankly, I was taken by surprise not knowing what to expect. Was it the ultra-modern facility that amused me? No, Was it the flashy cars Infiniti are known to have with bleeding edge technology No! It was one man, the salesman that greeted me and his mannerism, professionalism and smile took me by storm. Peter Idusosgie is an exceptional fellow who conducts his job in a spirit of excellence, ever so sensitive to our specific desires and budget priorities. My wife and I were looking for a run around vehicle that we could drive for a few years before deciding on something more expensive to buy in the future. Peter embarked on a thorough search and went above and beyond what most salesmen would do to get us the exact vehicle we wanted. We sensed his superiors were getting frustrated with the time he was spending with us but he remained unmoved and focused on the task at hand. He has great patience and understands the desires and needs of his customers. He doesn???t try to sell them what they don???t want and never asked for. He makes suggestions and looks for approbation from the customer. Needless to say we were completely satisfied with his temperament, approach and professionalism. He comes highly recommended. Oh by the way, he is certified to sell both pre-owned and new cars so you can go to him regardless of what car you are buying. In a nutshell if they are two ways to describe him I will say Integrity and caring. If you are contemplating buying a vehicle and you are looking for that salesman that would show genuine concern for what you want, It is Peter Idusogie. A gem and rare breed in the auto industry who is not afraid to tell you what you need to know even though it might cost him the sale. Where can you find that kind of person. Well go to Grubbs Infiniti in Grapevine and ask for him or call him at 817-359-4039 to make sure he doesn???t have a day off when you get there.
2012 INFINITI G37 Base Review
The great value, one to do all
by BANG! from Miami, FL
November 16, 2018
5
This is the second car that I own, and if I dont really care about speed, this car would be perfect. It offers fantastic value since most features are standard unlike stupid german cars. Even the performance brakes are standard on the sport package, yes, I'm looking at you, BMW. Almost, this is a cheap price to buy yourself a big car with 300hp under the hood. Daily performance is great, I wish I can take it to track, but I never found one. V6 sounds absolutely sweet, better than the I6 from my 335i. Almost, I believe this is the best interior design for that generation of cars, it tops above E9X 3 Series, B8 A4, and old(before 2015 model) Benz C class.
The only one thing I don't appreciate of this car, it's the exterior styling. It looks fat and dumb. There is only one time that I think it looks great is when I parked it in garge where it is on a higher ground than me. My point is, looking at it from lower ground, car somehow looks more aggressive and sexy, but when you stand on the same ground, mah.
In all, poor man's luxury, a great car for cheap price
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.3 (1368 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2012 INFINITI G37 Base Review
Not practical interior design, otherwise excellent
by Henry from Ontario
November 16, 2018
5
I own 2012 G37xs bought in 2015. Nice vehicle, good performance an decent fuel economy for this type of engine. Joy to drive. Excellent reliability. The only deficiency is internal design. You can't fold the seats and overall, there is little room for various stuff. I know this is not an SUV but even Mazda 3 could accomodate more things. Overall, this car is built for drivers.
Vehicle available to be shipped to your home. Contact
the dealership for details.
Carvana Review
Selling to Carvana: super easy and no-hassle!
by Ajlee1216 from DealerRater.com
December 3, 2018
4.3 (1368 reviews)
This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!
2011 INFINITI G37 Journey Review
I love my 2011 G 37 infinity sedan
by yepitszett from Abilene, Texas
March 28, 2019
5
I love my car it now has 91,000 miles on it and it runs like a top. Of course I’ve taken very good care of it by putting synthetic oil in it and getting changed every 3000 miles or so. This car is amazing for its age and miles I rate this car five stars! Even if it were a new car I would write it really high because it is an amazing vehicle. The pick up and go is fantastic I don’t wanna drive any other kind of car. It is a very classy car!
I have a leased G90 and had some problems that I felt needed attention, I had talked to the service manager prior to coming in, was meet at the entrance with a warm welcome, was told the time it would possibly take, one of the problems was fixed before I left, wasn't really a problem. I was told it might take 3 days but they got on it right away and it was ready that evening around 5 pm was very pleased, very warm atmosphere. Even the receptionist were pleasing to work with. Thank you for such a pleasant experience. Tommy Mays
2011 INFINITI G37 Base Review
Great sporty little car!
by RREvoque75 from Miami, FL
January 23, 2019
5
Other than being small inside, it was the best car. Saved my and my children's lives in a highway crash. Wish I could buy another!
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