Used 2020 Jeep Grand Cherokee for sale near Elk Grove Village, IL

I was visiting the area for an extended weekend 800 miles from home, when on Friday evening the dash showed a check engine light, the information center warned about a transmission issue. First thing Saturday morning I called Biggers, and spoke with Mike, the service manager, who said they were booked up, but would be willing to check the diagnostic trouble codes. I arrived at Biggers, and noticed that the repair shop was very large, busy, clean, and well organized. The assistant service manager, also named Mike, checked the codes, showing issues with the transmission. He conferred with their transmission technician, who advised to either leave or tow the car, as there could be potential for a catastrophic failure. While we were waiting for a rental car, Mike came out to say that he'd found a Technical Service Bulletin describing the problem with the recommended fix being to load new software on the transmission control module. I agreed to go ahead; they did the recommended service, and 45 minutes later the car was back on the road. In the 1000 miles I've driven since, the car has been perfect. I really appreciate Mike going out of his way to fit in a stranded out-of-towner for an emergency repair on a busy Saturday morning. If I were local, I'd definitely be back for future service work.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

I was impressed by their honesty and straight forward pricing. Sales people don’t work on commission, so not pushy. I was in and out in 2.5 hours with my new car! And the price was exactly what was advertised on cars.com - no added costs once I arrived.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

I had such a great experience at Elite Motors. Carl and Michelle were very helpful and the entire team was excellent as well. Highly recommended to everyone.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Great. Sales person was excellent. The Finance Manager was excellent. The Ranger Raptor is the best car I've owned. i would definitely buy here again.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

Buying my 2022 Durango was the most pleasant car purchase I ever had. From start to finish they were "Johnny on the Spot". If you need a car, go here>>>>>. Mike Borawski and Dustin Pittman are truly Real gentlemen who were helpful, experienced salespeople you could ask for. Thank you!

Staff was very attentive and kind. Went above & beyond to make the sale. Would highly recommend this dealership. I?ve driven a pick up truck for many years and Jose didn?t even laugh at me when I asked how to put the vehicle in gear!!! Great guys! Go see them.

My Wife and I went into Huntley Ford, we met with Joon he made us a great deal on a Bronco and got us in and out Quickly. Will go back to buy another Ford their.

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

This is the second car I've bought from CarMax (I also once sold a car). Every experience has been fantastic but this actually ranks as the best. Sales Consultant LaShinda John answered every question I had via email and then, for financing, by phone so that I walked in with the exact make, model and trim I wanted waiting for me to test drive and pre-approved for financing. The entire in-dealer experience took less than an hour and a half. Fantastic company and fantastic sales consultant.

Great experience. Alex was a charm to work with for the truck I been wanting.

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

Joe Peterson is the person you want to work with. Joe did an outstanding job of answering any and all questions regarding my out-of-state purchase. Joe made me feel comfortable like a personal friend during the entire buying process for my 2021 Black Diamond Ford Bronco 2-door. I cannot speak more highly of this man. I would not hesitate for a minute to work with Joe on a future purchase. Thank you Joe.

Easy to schedule service. They shuttled me to my home and back and were super fast and on time!

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

Matt is sales was very open and honest. He worked to get the payment I needed!

Drove over 50 miles because this dealership had a car I was interested in. It was nicer than I even expected and a very good price, so my wife and I bought it. The sales people treated us great. Daniel in finance went over all of our financing options and secured a great loan for us. I never write reviews, but this was a very nice experience. Would highly recommend and consider purchasing here again.

Ben was an awesome sales person!! Very easy going and very knowledgeable!! Great job Ben!!

We drove 3 and a half hours to go to this dealership. We could not have asked for anything more, these people are top-notch people. This place was clean, people were friendly and helpful. John O'Connell Was our salesman and we could not have picked a more perfect person to work with. We went in to buy a Yukon AT4, left with the Yukon, and purchased another car from them. We have found a car guy and dealership that will always have our business.

Great people everyone was helpful. Ibrahim was my salesman and he went above and beyond thank you for all you did I’ll tell everyone about Golf. Mill Ford aAnd you thanks again it was a pleasure