Used 2019 Jeep Renegade for Sale in Chicopee, MA

Megan is awsome, very friendly and personable. I would recommend this dealer to family and friends, and would tell them to talk with Megan about their options.

Wasn't a fan of it. I didn't like the way it drove. The seats are comfortable but it felt like it bounced or rocked when driving it.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Very good customer service, very good support throughout the process. Shout out to John in sales.... thank you so much for your time and patience!

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I had the most wonderful experience and I’m happy to say thank God and Jonathan Marquez with out them nothing was possible he is the best and did the best sales person ever he treated me like family and everything was so fast and smooth I’ll recommend Jonathan Marquez if u trying to get a new out a used car at Kia dealer in West Springfield

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

I was currently in the market for a new car. i had a 2009 KIA optima that was giving me trouble. I was debating on a SUV or a cross over and let me tell you this jeep renegade is the best cross over to find. I have 4 year old which means i have a big car seat but it fits in the car just fine. My son is tall and he has more then enough leg rove. The car is not to high or low its just right so you dont have to work about jumping up in the car. It can easily fit someone in the car that 6'6 With enough leg room. I'm 5'4 and its a perfect size for me. I didn't want nothing to big so this car was a perfect option. It feels like a big SUV but its not. I rented a jeep Cherokee for a day and it felt like it was the same size of my car from the inside. Im really happy i picked this car. My first jeep and i love it. Its such a mommy car

I went in looking for a cargo van that would pull my trailer they were super helpful by explaining the 150 250 and 350 vans ability to tow, made my buying easy, very helpful, if you're worried about dependability, don't, they offer bumper to bumper extended warranty so you'll have no worries, in my search for Vans this place was the only place I felt was out for the customer and not for themselves, they didn't care if they sold me a vehicle or not he wanted to be sure that I was going to be happy with my purchase, too bad I can only give them a 5-star rating, very knowledgeable of their large inventory, I sent one person who bought a vehicle and I will continue to send people to them, thanks Tom for your help and honesty in making it easy and worry free to own a used vehicle. Pat B.

I love it. When I first test drove it i decided it was the vehicle for me. It may not be my dream vehicle but for now it is the most fitting. My husband did not like it at all and was not happy that I got it however since he first drove it he has actually driven it more than myself and said it's a very nice ride.

We had the most amazing car buying process ever! We dealt with Mike Easton and he made us feel like family! The process was so smooth from start to finish that I kept waiting for something to go wrong or some sort of catch...but there wasn't! I'm still in shock of how easy everything was. He has made clients for life!

NO COMPLAINTS EXCEPT THERE IS ONE BLIND SPOT. I HAD A JEEP LIBERTY BEFORE. IT HAD THE SAME BLIND SPOT SO I AM USED TO IT.

very nice buying experience. Connor Williams put us at ease with the truck buying procedure, even though he is fairly "new" at his profession. this young man shows interest in the customer, is polite, and obtains the information in a manner which made my husband and I feel very good about buying our truck from this dealership. He is a 5 star employee.

I purchased it new, and have owned it for 2 years. In an era where all cars look the same, it separates itself from the pack! I love its unique styling, and while it’s a 4 cylinder, it’s quite nimble and handles well. From the outside, it looks quite small, but there’s more than ample room inside, with plenty of leg room. The built in Bluetooth allows me to never hold a phone, listen to music on my iPhone, and the Sirius XM makes sure I don’t have to listen to terrestrial radio! Alleged Jeep purists say it’s the fiat Jeep, so it’s the anti Jeep and I love it!!! And yes, I traded my wrangler in for the renegade, and I’m glad I did!

I had Austin as my salesman he was very kind. I picked the SUV I wanted and a few days later I was driving it home. I would recommend Austin to anyone looking for a car

I think the interior could be better designed but overall, the way the driver seat and steering wheel can be adjusted is VERY THOUGHTFUL. I just prefer the old school bench seating across the front and the drink holders in front of you and the gear shift on the steering wheel. That middle business takes a lot of spreading legroom away.

Went in to lease a new car, worked with Igor. He was great to work with, answered all my questions and did not pressure me to make a decision on the spot. I ended up coming back the next day and making a deal. I'm very happy with my new vehicle and my experience with Igor, and the rest of the Bertera team.

This is the perfect size for Katie (granddaughter). She loves the jeep inside and out. She especially loves the stereo system. The color is just what she wanted.

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

So far I love this car/truck/suz. I small and perfect, so comfortable to drive, a perfect fit for me. I can't wait to take a road trip...

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

The cruise control doesn’t work all the time. If you go on long trips, it’ll work 85% of the time. The timer on the windshield wiper doesn’t work. There are four settings: 2 work all the time, 1 never works and 1 works some times. It’s absolutely ridiculous. I would not suggest buying at all.

Buying a car can be such a long process. Zach and his team did a great job getting my family and I into the vechile I wanted!! Thanks again for all your help!

When I drive this vehicle it's like I got a new home. I can see all around me. There is so much space in it it's wonderful especially the fold-down seats. And I'm sorry to say I can't keep the mud off of it but it seems to love it LOL!

I came to Country Hyundai to find a used, affordable, quality automobile under warranty. I met Scott Peters who presented and showed me three used cars you were selling for around $9,000-10,400. He showed me three cars which included the two I test drove; a Toyota corolla and an Hyundai sonata for about $10,000-$10,500 and mileage under 80,000 and year after 2010. I test drove both cars. Scott Peters then asked me which of the two I'd like to take for my repair place to look at in Chicope, MA. I drove the sonata since I liked the way it drove and the lumbar seats and other aspects mentioned. When I returned, I was favoring the sonata, and Scott Peters said the 2011 about 40-50,000 miles $10,500 Toyota was sold. I preferred the sonata. Scott Peters competently handled the sale of the used sonata to me. We arranged the time to complete the financial meeting with Chris. I cleared the finances with my sibling and Scott Peters. We waited for the necessary time to wire the funds to the local bank to be cleared and ready. Chris Patrick managed the formalities and provided the information about the warranty and paperwork. All three of these people adjusted to my having my auto repair review, my financial payment requirements and even retrieving my title from home. Amber Brainerd was both knowledgeable and very thorough and accessible when she spent adequate time with me in my new used sonata reviewing and acquainting myself with the workings of the panel and basics. She followed up thoroughly with me and provided excellent customer service including personally helping me transfer my remaining belongings from my old trade-in car to the new used one. Overall, I think they were attentive to my purchase of the vehicle and demonstrated both a professional and sincere interest to help me find a used, dependable car I am satisfied with, and I thank you.

1st Time Buyer & Was Perfect Vehicle For Me & Just Love All Tha “Bells & Whistles” & Just Looks Sporty & Sharp & So In Love With Tha “My Sky”