Used 2024 Mercedes-Benz CLA 250 for sale near Krum, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

They contacted me immediately. They worked with me to find the best financial optionions. And although the car I wanted sold before I could purchase it, they kept in contact with me while they searched for another car.

Chad Streed is great, known him for a long time. Very knowledgeable and hungry to make a deal

They are reliable, honest and operate with integrity. I recommend them to anyone who is looking for a reliable car . Darrell always takes the time to answer any questions I may have, and provides me with all the options. As a woman, it can be difficult to find a salesperson you can trust l'm very happy to have been referred to autos of Dallas!! Darrell was the best!!

Go see Shola. He went above and beyond to take care of us and earn our business. Top notch customer service all around. Definitely recommended!

Ray Fuentes sold me a 2008 S 550 he was awesome and his customer service was off the charts, cared about the sale checked on me as I drove it the vehicle from Dallas back to Kansas City I hadn’t seen the vehicle in person but it was everything he said it was, thanks I recommend Auto Mechants to anyone looking for a good used vehicle they will not sale you junk. I’ll get my next one from there.