New and used 2025 Mercedes-Benz CLA 250 Base for sale near Arcadia, CA

On Friday, April 18, 2025, I took my 2017 GLE350 Mercedes to W.I. Simonson for a routine service and to have a problem with its interior lights fixed. The service writer, Gore Srmabekian, explained the service to be performed and the additional diagnostic work needed to isolate the lighting problem. Throughout the day Gore kept me informed about the progress being made and assured me that everything was being done to complete the diagnostic work and fix the problem before the end of the day. Unfortunately, the problem turned out to be more complicated than Gore first thought and involved disassembling the dashboard, thus necessitating that the car remained over the weekend. Gore was extremely apologetic and assured me that the problem would be fixed the following Monday. On Monday, Gore called to inform me that the technician had found the problem and fixed it, but it would be Tuesday before all the interior parts were reinstalled. On Tuesday, the work was completed, and I was able to pick the car up. When I arrived, Gore was extremely apologetic about the inconvenience and delay. To show his appreciation for my patience, Gore waived the diagnostic fee (a savings of more than $300) and charged me only for the routine service. Unfortunately, when I got home, I discovered that the center console stowage compartment would not open. I called Gore and he arrange to have the problem fixed the following Friday. At mid-day Gore called to inform me that additional parts needed to be ordered from Germany, and the car would not be ready. Finaly, on May 9th, the needed part arrived and was quickly installed. Although this experience was an inconvenience necessitating numerous trips back and forth to the service center, the courtesy and professionalism Gore showed me was above and beyond the call of duty. Not only did Simonson waive the cost of the new part and the labor to install it but treated me to Uber rides back and forth to my home each time.

Frank was super kind and took care of everything I was worried about with my car. He even found a broken front hook I didn?t notice. I left feeling totally reassured.

This review is long overdue. Dominique Torres has assisted us multiple times since we got our EQS about a year ago, and each experience has been outstanding. She’s always been a pleasure to work with – easy to reach, quick to respond, and proactive in providing timely updates. Most recently, I had an issue with a headlight. I called Dominique in the morning, and she told me I could bring the car in later that same day. I stopped by House of Imports after work, and Dominique promptly received the vehicle and took care of everything. She even offered a courtesy car in case mine needed to stay overnight, but the issue was resolved in about 30 minutes, and I was back on the road in no time. That’s what excellent service looks like. In recent years, I’ve noticed a general decline in customer service across many places – but not here. Its’s refreshing to work with someone like Dominique who consistently goes above and beyond. This is exactly how you retain clients and turn them into repeat customers.

Best online buying experience. Staff was quick and efficient at answering questions and getting logistics figured out especially while I was out of town. Would recommend

Shawn Farahmand and his team are far and away the best and most professional team I have every deal with in my 30+ years of car buying.

Very friendly and professional staff. Will recommend to my friends for sure.

Very easy and smooth process Paper work was ready and easy Quick service and had several different people helping to move it along even as I changed the appointment time

Everyone was amazing at Mercedes Benz of Ontario. Great customer service. Diana was my point of contact and she was very helpful and insightful. Will definitely return here for my future services.

Professional and effective service especially while my service manager, Sonia, happened to be at lunch. Frank Perri stepped in to take care of my needs with a helpful and effective manner to take care of my needs even though he was very busy at the time - impressive!

Great service, very efficient, friendly, and polite staff. I appreciate having the Technician explain the matter to me in person. kick xxx coffee machine.... too bad they don't offer danish or donuts like they used to do.

Professional and exceptional service by Shawn and his team ! I was able to get the car I loved . Definitely will come back ! Thank you for your great service!

They are a great group of professionals! I had the best experience! I highly recommend ANYONE to go and see them. No matter any problems you may have they work hard to find a way to help you out! Thank you again for putting me in a wonderful BMW X1, I LOVE it!

Update to a previous experience Today I took my car back to Glendal Cal Star My issue was resolved at no charge. I’m happy it was resolved and my car was repaired. Thank you

The VIP new car buying experience I received at Fletcher Jones Mercedes of Ontario was one I will never forget! Having recently bought my brand new car directly from the dealership's General Manager, I had the privilege of receiving the VIP treatment from start to finish rooted in a true "collaborative effort." Teamwork made the dream work whereby the GM, Mr. Ted Moreno, lead his sales team with a hands-on approach to personalizing my purchase designing and ordering my dream car right alongside me! Each player on the sales team were highly professional, attentive, and experts in their respective roles that made the purchase of my custom built GLC Couple a joy and changed my car buying experience in such a way that I will continue to purchase and refer others to this BUY MERCEDES! Thanks to GM Ted Moreno, Addi Mimi, Ken Lau, Jonathan Graham, Emad Dagher and finance agent Shami Ramirez for and EXCELLENT Team Effort that speaks volumes about why I HIGHLY RECOMMEND this dealership and made me an extremely satisfied customer!

Made an appointment and when I arrived the car I asked for was already cleaned ready to go. I took it for a quick spin while they checked my trade-in. Quick and easy negotiations without pressure, pleasant experience.

We had very pleasure and happy experience with car purchased during the whole transaction and car dealer which we work are very professional and helpful! Definitely will recommend to friends

I had the best and worry less experience with this dealership, it took only 2 hours since I stepped in till I left wit my brand new Mercedes Benz, Ali, the sales representative is wonderful, He is so welcoming and kindly found the exact car to my taste and an awesome test drive experience over the best view of Long Beach and ocean, found a GREAT deal and negotiate pricing and conditions, David, the sales manager was really generous, he generously added an extra deal and made it even greater for me, the whole process of documentation and contract went so smooth and fast and they clearly described and clarified all terms and numbers, car delivered clean, shiny with no detailed missed and Ali went trough all features and described them patiently, the other five star thing was that they DIDN'T try to sell any additional non sense and I REALLY appreciate that, I'm so happy with my new Mercedes Benz and highly recommend all my friends and family to go to Mercedes Benz of Long Beach for their next car buying,

I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.