New and used 2025 Mercedes-Benz CLA 250 for sale near Silver Spring, MD

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

With an regular A1 service for my Mercedes, they went from bumper to bumper and sent me a video of the report. It was fast and helpful. Completely satisfied!

The staff was very helpful and kind. I was in and out quickly. My sales rep and the finance dept were professional and very knowledgeable!

Elaina our salesperson was wonderful. Responded quickly to all of our phone calls with questions. Organized and completed all the documents so when we drove from MA to MD most of the paperwork was done . The car was exactly as described and ready for us to take home after we signed the documents. Dorit in the finance department was also pleasant to work with. Overall, a great experience with pleasant helpful people guiding us along the way. We love the car and recommend Mercedes Benz of Silver Spring MD. Happy customers!

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

Recommend that you look for Eric Carlson if you're anywhere near Chantilly and interested in shopping for a used Mercedes. He is what you need: knowledgeable, patient, composed. He'll take you around the lot, provide all the information you want, and then give you all the room you need to make a decision about how and when to proceed. He is a 5-start sales consultant.

Our sales man Zack was easy to deal with and wanted to make sure we were happy and got what we wanted. Could nt believe how easy the process was to purchase from them. Everyone from the salesman , manager and finance officer were great.

They were very helpful and was willing to negotiate pricing to what I could afford. They were very transparent. Overall great experience! Would shop here again!

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

I recently purchased a C300. When I walked through the door, I received quality service from Arella Berger. Arella was patient with me and did a great job finding a car that matched my personality and needs. Also, I fell in love with their Sales Manager, Allan, who sealed the deal! If you are looking for a dealership with top-notch service and customer-oriented staff, stop by Mercedes Benz in Annapolis. You will not regret it!

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

I am very happy with the team of people at Mercedes’ Benz Chantilly. Sodik Lawal sales and David Han finance were the absolute best! They worked really hard to get me my dream car not only that but I got to leave with my car on a Sunday (same day). I work a ton so it was hard to figure out when exactly to go to these different dealerships to find the car I wanted and on a Sunday it’s very limited on where you can go. I went to a couple different dealerships but none like this . Sodik Lawal my sales person told me all they had in stock for the model I wanted with the different price points . He explained each feature in the fullest extent. Not only just a test drive and that paper at the car window but he sat with me and really explained the car as I have not been car shopping in seven years so even the push to start is something to get used to. All the features were amazing to say the least future that excites and I thank him for going above and beyond to help me work with the technology. David Han the finance manager is the absolute best he really fought for me making calls to make sure I got the best rate. I am 23 with not that much credit history just good but not excellent credit and other dealerships ( I went to 5 total) were almost doubling my interest when financing with them despite the down payment I was putting down. It wasn’t the best deal nor did I get all the features I get with Mercedes’ . I was not sold on the car but here you can find your perfect match I’m telling you these cars are like driving a cloud ! Mr. Han really explained my options and the next day got me a better deal. They really worked with me to get me a good car that I am absolutely in love with at a really good price brand new. They make the process easy and explain everything itemized which was not the same experience I’ve had at other dealerships . You see what you get , where the extra fees are for, what features you get, and the coverage is amazing. This team was a absolute pleasure to work with . I cannot thank them enough !

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

I had never bought a car before and only heard horrible things about how awful the process of car buying can be. However, this was NOT my experience with Ourisman Honda of Laurel!! I was greeted with nothing but professionalism, compassion, and kindness. They truly care about their customers! George was INCREDIBLE every step of the way. He even sent me a video of the vehicle I was interested in before I came in. He made every part of the process easy to understand and made sure I would be able to drive off with the car I wanted. I can’t say enough about George. He was so kind and caring and willing to do whatever it took for me to be able to officially say “I’m a car owner!” He took his time with me and never made me feel rushed. Thank you George!! His manager, Roman was so compassionate and took the time to speak with me about what all of the fees meant and what we could do to get a monthly payment that I was comfortable with. He sat down with me, human to human, and connected with me on a personal level while trying to get me into the car of my dreams. Thank you Roman!! The finance office was the part I was most scared of. I was sooo pleasantly surprised and relieved when I met Ash. He was so incredibly patient with me while I asked a million questions and he took his time clearly explaining everything in a way that I could understand. He also gave me some great financial advice for bettering my future that I am truly grateful for. He helped me find the right terms for my loan so that I could be comfortable and confident as I drove off the lot. Thank you Ash!! Every single person I interacted with went above and beyond their job description and made me feel like I mattered. It felt like it wasn’t just my business that mattered but that me as a person with a life outside of that dealership, I mattered to them. My happiness and well-being mattered to them. My future and comfort mattered to them. There was not a single time I felt pressured or discouraged. The car was also immaculately clean, which I very much appreciated. I cannot speak more highly of them! When it’s time for a new car I know who I will call. I am a customer for life now!!

My service rep is the best ive ever experience, came in for A service for my C 300 coupe This is my 2nd auto from this established, i drive from Columbia HE3

svc rep Andre was very hospitable and kept me informed daily of the maintenance of my car and what each technician was repairing on the car. He also alerted me on payment for my car could be in installments. He was such a good helper by taking me to my car making sure that I turned on everything in the car to make all was functioning. I appreciate Andre and will ask for him again when I need my maintenance Pat Talley

The staff I interacted with at Mercedes-Benz of Annapolis provided excellent service. I found a pre owned SUV on an internet search and called to confirm details of the offering. The used vehicle sales manager, Rori, and my sales agent, Mia, responded to my questions promptly and explained the "out-of-state" buying process in a comprehenisve manner. I agreed to a place a deposit and drove 120 miles to potentially complete the process. The vehicle exceeded my expectations as it was a one owner, fully serviced, and apparently garage kept beauty. The physical dealership was a first class facility and it was easy to view and test drive the ML350. Buying and closing process was efficient with optional coverage presented without pressure to buy. I readily recommend this dealership based upon my buying experience.

The entire staff at Mercedes of Annapolis deserve a 5 star rating. Casey Duffy is without a doubt.the best Mercedes sales person in the Washington area. Dean Cunningham, the sales manager, also helped work out the details. My wife and I have been buying Mercedes cars from this dealership for over forty years and each transaction had been superb.

Yulila was super friendly and helpful. She didn’t pressure us and gave us great info. Super happy with our purchase

I purchased the 2026 GLE 450 for my birthday. Brenden Fretz was my sales associate and he was so nice and helpful . Extremely knowledgeable and went over and beyond to show me all the vehicles I was interested in. He even drove to another lot to pick up the GLA 300 so I could look at it. My purchase was seamless and I never felt forced. Everyone involved in this purchase was professional and eager to be of assistance. 10/10 I definitely recommend! Asher Chaudry and Mr. Cash shout out to you as well and the gentleman that answers the phone when you call the sales department (sorry I forgot his name :()