Used Mercedes-Benz CLA 250 sedans for sale near Bull Run Mountain Estates, VA

Went in for a repair and was very satisfied with the turnaround time to get the service done and return my car back to me.

Khalid is good, but Tyson Mercedes is greedy. Khalid wore a sharp tailored suit which is unheard of in the dealerships where I am from. He was very professional, pointing out flaws in the paint he offered to fix before I could point out the ones I saw. He respected my time which was less than ideal for making a purchase today. We made a handshake on a good deal, but it's been over 6 hours and I still haven't seen my "deal" in writing with an out the door quote. As far as Tyson Mercedes, the vehicle which was just "front end aligned" last week had one tire about 5-6 pounds low, and this was not noticed with the yellow light on the dash when it was pulled around for me earlier in the day. The test drive was not safe to conduct other than around the corner and back at slow speed, so I have no idea how it really handles. The biggest issue I have is the dealership assessing a "non-negotiable" sky-high processing fee which is nearly $1000, probably among the highest in Virginia. It doesn't cost $1000 for the 15 minutes of work it takes to process the sale and send the documents to DMV, etc. If they want this kind of fee, they should be selling vehicles $1000 below market value, and not even bothering marking them up $3000 over market value! Be prepared to negotiate $3000-4000 down just to get to the market price on a used vehicle! After you get to market price, make them take off some of the $1000 processing fee from the sale price or walk off the lot and go buy the same thing from another dealer who only charges $500 or less in processing fees. If it's taxable, it's negotiable! Do your research and use online tools to know the market value before you visit any dealership!

Recommend that you look for Eric Carlson if you're anywhere near Chantilly and interested in shopping for a used Mercedes. He is what you need: knowledgeable, patient, composed. He'll take you around the lot, provide all the information you want, and then give you all the room you need to make a decision about how and when to proceed. He is a 5-start sales consultant.

As usual, BMW of Alexandria provides friendly, professional and efficient. The entire team from sales to finance provides great customer service and explains everything well. You'll leave the dealership happy.

No hassle from sales to financing ,best pressure free car buying,I have ever experienced. Would and have recommended to all looking to buy

My wife is in love with her YELLOW CLA250! She gets compliments everytime she drives it. It fun to drive too, it rocks!!! Fast and Fun! And Gets Looks from all who see it!

We bought a car here at Auto Trademark and had to do it in a hurry. We spent a couple hours looking at and driving cars and the entire time we were never hassled or pressured. It was a pretty laid back environment. We bought a car and drove away. About 9 days later the car started giving us problems. A hose had broke and the dealership stepped right up and took care of the issue. I was back in my car the same day. We were shocked it all happened so quickly and professionally. There is a reason this dealership has amazing reviews. Thank you Auto Trademark for being one of the good guys.

It runs very smoothly! Still learning about all the new features, loved that it has auto windshield wipers! Very sporty and sleek. Love my light gray leather interior.

Bought this car used in 2020, 30k miles when I bought it. It now has just about 50k, two years later. The only problem I’ve encountered with it so far is the battery running out. I was able to get it replaced under the warranty. It’s by far my favorite vehicle, love the sporty style, the interior, gas mileage. Only con I would have to mention is the low profile tires, feeling every bump in the road. I have to drive very slowly over railroads. However, I love the look of the low profile. The drive is smooth and pretty quiet on the freeway. Great speakers, great bass. Love the panoramic sunroof. Highly recommend this C Class!

Work with used car sales rep Jimmy Moore The process was handled very professionally and efficiently from beginning to end. Although this dealership was two hours from my home, it was well worth the trip.

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

I had an awesome experience dealing with Mercedes Benz of Tysons Corner. This was the best car purchase experience I have had. The sales person Trivian Anand is such a great customer advocate. The manager, Pascuale, bent over backwards to accomodate me. The finance manager (Sue Kim) was very transparent. Overall it was pure joy to deal with these guys contrary to most other car buying experiences

I have been going to American Service Center for over 20 years for my Mercedes service needs. They are always courteous, efficient, and honest. If there is ever an issue it is handled promptly.

I am very happy with the team of people at Mercedes’ Benz Chantilly. Sodik Lawal sales and David Han finance were the absolute best! They worked really hard to get me my dream car not only that but I got to leave with my car on a Sunday (same day). I work a ton so it was hard to figure out when exactly to go to these different dealerships to find the car I wanted and on a Sunday it’s very limited on where you can go. I went to a couple different dealerships but none like this . Sodik Lawal my sales person told me all they had in stock for the model I wanted with the different price points . He explained each feature in the fullest extent. Not only just a test drive and that paper at the car window but he sat with me and really explained the car as I have not been car shopping in seven years so even the push to start is something to get used to. All the features were amazing to say the least future that excites and I thank him for going above and beyond to help me work with the technology. David Han the finance manager is the absolute best he really fought for me making calls to make sure I got the best rate. I am 23 with not that much credit history just good but not excellent credit and other dealerships ( I went to 5 total) were almost doubling my interest when financing with them despite the down payment I was putting down. It wasn’t the best deal nor did I get all the features I get with Mercedes’ . I was not sold on the car but here you can find your perfect match I’m telling you these cars are like driving a cloud ! Mr. Han really explained my options and the next day got me a better deal. They really worked with me to get me a good car that I am absolutely in love with at a really good price brand new. They make the process easy and explain everything itemized which was not the same experience I’ve had at other dealerships . You see what you get , where the extra fees are for, what features you get, and the coverage is amazing. This team was a absolute pleasure to work with . I cannot thank them enough !

Good for the most part. Sometimes slow to respond resulting in the car I was interested in being sold while I was waiting for information.

I was happy with my first one the 2014 initial model. The pedals were a bit small if you were heels that is corrected. There was a horrible blind spot which is corrected. The steering wheel was a bit too small seems better. Wish it had a cd player as my old cd of my deceased dad cant be played but it connects to your phone with ease. It locates police clocking you. Its very fast and the lights and new body are out. I recommend this car any day of the week.

Provided great customer service and Jesus did everything he could to work with me on the sale. The finance department was great as well, they got me a fantastic rate!

The styllng was sleek, and driving it was an absolute joy. The performance of this vehicle was top-notch. It looked as good after 4 years as the day I leased it. Interior design was great. Love the set-up of all of the displays. Downside: the tires were thin and I could feel every bump. But I absolutely loved driving this vehicle.

I had a great buying experience. My salesman, Paul was wonderful and the finance department was great as well. Definitely recommend Mercedes of Arlington

Yulila was super friendly and helpful. She didn’t pressure us and gave us great info. Super happy with our purchase

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

I can’t recommend this dealership enough. Trivan and the rest of his team were a pleasure to deal with from start to finish. I was treated with honesty and respect and therefore they earned my business now and in the future. Thank you for a wonderful buying experience.

Excellent dealership! The price you see on their advert page is the price you pay. That's so rare now since covid. Excellent salesman and Excellent finance department.