Nice first experience
November 6, 2018
I moved to Iowa and discovered that the only Infiniti dealership would be in Des Moines, about 120 miles from home. I contacted them to have my car serviced (scheduled maintenance) and they offered to pick-up the car at home and drop off a loaner. It takes a little bit more time than just walking in for service (one day for travel each way, plus the service), but it is a VERY good perk, as it is convenient and do not cost anything. All people that I dealt with were nice and everything went as expected. The only small downside is that the loaner is far from the same level from my car. However, this is something you can live with, considering the benefits.