Went in looking solely for a cash-only trade in for my Mazda3 Hatchback. Was not overly pressured from the staff and was given a fair assesment of the worth of the vehicle. After some very simple and painless negotiation, I was given a decent deal! The staff was always friendly and I was treated like a human, not a lawyer in a courtroom.
Would recommend talking to these guys and gals if you're interested in selling or trading in your vehicle!
Ask for Dane. If you tell him Chris sent you, he will laugh - because truth be told I am not a typical customer and I ran him through the ringer buying my GT plugin hybrid Outlander. Although born here, Dane spent a lot of time on the East Coast and thus comes across as an East Coast "car salesman" EXCEPT for some critical differences:
1) He not only knows what he's talking about when describing these amazing hybrid 4x4s but knows when there is something he does not know....and is thus open to learning more from customers. He also fully admits the cars shortcomings. It is easy to underestimate how critical this is in a salesperson when one is considering such a huge purchase.
2) Honesty and trust lead to successful deals. They also lead to successful after-sales relationships. No matter the issue, Dane - and by extension Younkers - was there months after the sale was completed. Every time I return - even for merely getting the license plates attached or asking weird questions - Dane answered back immediately, politely and enthusiastically. "Car salesperson" is not an easy job. They don't make much $ and are some of the most maligned workers in this country. They work long hours and put up with customers suspicious of them before even meeting them. Dane handled that role very well. He's a "real" person who I found easy to trust and the kind of guy you could call a friend after the deal. The overall experience at Younkers was very laid back, easy and commendable.
I bought a new Volt. The sales reps were not able to answer some of my questions and when the car was picked up it was still dirty with scuff marks. There was glue on the inside of the window from the sticker.
Good friendly people, not pushy. Not the typical greasy car salesman. Do your homework come in and negotiate with them. They are willing to give a good price and match other dealerships! Worth the drive!
I will be going back again!
I’ve been in the market for a new car for awhile now, and have visited multiple dealerships. My experience here was like a breath of fresh air compared to my previous experiences at other dealers. My salesperson was knowledgeable, listened to what I told him, and wasn’t pushy. When it came down to the numbers their list price was low compared to the competition, and their trade offer was fair. I would definitely do business with them again next time I need a new car.
Excellent service from salesman with whom I had an appointment. Found it odd that I subsequently received phone calls from two other salesman. Sorta undermined the good service of the original salesman.
Buying a car from a dealership can be an ordeal but the guys at Bill Pierre were prepared, took my needs into consideration, and didn't mess around when getting me the best deal they could. The process was as painless as possible and I'll refer people to Galen and Scott whenever I get the chance. Thanks guys!
Scary. I thought we're desperate; really NEED a vehicle; and vulnerable. The bank gave us 6 1/2% loan rate. Stuart Turk got us 3.97%. SAVED us $8,000! LOVE BILL PIERRE CHEVY! and, STU's now FAMILY! CAR BUYING: GO TO BILL PIERRE CHEVROLET. Don't fool around w/ the amateurs. SERVICE: GO TO BILL PIERRE CHEVROLET. See: Jeff Horton, Service Mgr. He'll take care of you. These guy's REALLY DO " HAVE YOUR BACK."
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