Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
Most reliable comfortable car I have ever own.
by Teddy M from Baltimore, Md
August 27, 2018
This car is the car I have been dreaming of. It has plenty of space. It hit everything I need in my car & more.
I went to this location after totaling my brand new car and I was in need of a used car. I went in and enjoyed the process from start to finish. After meeting with a salesman for a little bit, I was able to walk around and check out the lot without someone hovering over my shoulder. Once I decided on my choice, all of the paperwork from start to finish was run right in front of me without any disappearing to a back room or talking to the manager.
When I am in need of another used vehicle, this will definitely be my first stop!!
Ken and Erin did what they needed to to make sure that we got the deal of a lifetime. Ken never gave up he tried and tried each time he saw us to get us a New vehicle now we have a 2018 Malibu and we love it
My First Nissan!
by LoriW from Winston Salem, NC
November 14, 2018
My husband swears by Nissan (quality, reliability, etc.), but I had never owned one. Well, I can't say enough how happy I am with my 2016 Nissan Maxima!! It is sporty, handles well, plenty of room in front, back and trunk for my family of three. It is so sleek, we refer to it as the "BatMobile!"
The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
by Karita Warren from Birmingham, Al
November 24, 2018
I think this vehicle is the best very spacious, compact and hold the road very well. Most definitely would recommend this car to anyone look to purchase one.
Smooth and Hassle free experience. Got all the details with clear explanation. In my first visit, got to know about Vehicle during Test drive and completed purchase in second visit..
With already six recalls
by Kit from Charlotte nc
November 15, 2018
I would not purchase this car with all the recalls that I’ve had to go through sunroom Motor needs to be repaired after three years but hardly ever used. Turning radius is very wide and card difficult to park
Great service and super fast in finance! My family and I wanted to get in and out fast. Eric made sure he had everything in order before we even got there! Not that???s service. Very happy people here!
Easily most reliable car I’ve ever had
by Ckrzysik from IL
October 15, 2018
Perfect for everything I need it for! I love it and I’m glad I chose this one over any other car I was thinking about at the time.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
One of the best cars
by Handsumsean from Severn MD
December 2, 2018
I was thinking and still am thinking about trading my bmw 328i in for a maxima. Just a much bigger spacious car not too high priced and has great technology
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This is a great car with many features that upper
October 27, 2018
This has heated steering wheel, seats and mirrors. Pretty fast with 300 horses. And a lot of safety features like forward Collison warning, blind side assistance and sensors all around.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Most beautiful car I've owned
by CupertinoCarl from Cupertino, CA
October 19, 2018
This is my fourth Maxima and is by far the best one I've owned. It has superior looks, comfort and performance. I believe that it is a superior car to my Mother's more expensive Lexus.
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
This dealership was very helpful, easy to work with. Made the entire car buying process simple and quick. Would recommend to anyone looking to buy a car.
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