Randy was very helpful in the process of getting my new 2009 Lincoln navigator. But what it made so special was how he brought the car to my house so I could see it I was involved in a motorcycle accident and was on crutches so not being able to drive he brought the car to me . When I went to go ride in it . My girlfriend brought me up there during her lunch break .he was kind enough to bring me back home after purchasing it he came picked me up and then brought me back to my house with my new vehicle. Couldn't have had a better used car buying experience. Definitely impressed with rand and Brandon
Clean operation. quick response on my initial inquiry. Management put me front of sales rep in just a few minutes. Steve Smith did an outstanding job of reviewing the car and showing us any possible issues and we moved through the paperwork process quickly. Would recommend them to others with no issue.
The whole process of setting up an appointment online, meeting with Steve, test driving the vehicle while the dealership was calculating a trade in value for ours, signing the papers to driving off the lot with our car was very smooth and timely. Our salesperson, Steve, had our best interest in mind and was very thorough.
Everything, the staff did everything possible to guide me through the purchase process and they handled the deal in the fastest time I’ve ever experienced. There was no pressure from anyone they just laid out what options were available to be.
Everyone was friendly and honest about the inventory, the process of buying my car was also quick and painless! I would recommend this seller to anyone looking for great customer service and nice used cars.
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
Great customer service. Makes me want to come back and buy
by wjbaron from DealerRater.com
December 4, 2018
Excellent service we received today purchasing our new 2018 Nissan NVP. Johna in sales was such a pleasure to work with. And Shannon in finance really came through and got the numbers we needed to make this purchase happen. I've purchased many new Nissans in the past and I'd honestly go out of my way just to come back to Leith and do it again.
Jessic was very helpful in showing me what I wanted ,she showed me extra the car of my dreams and within 10 minutes I made up my mind,we went cfor a test drive and in an hour I had my car was so wonderful will recommend anyone looking for a car there n
Raheem and Alice have always been accommodating and helpful when I visit the dealership. We have purchased three cars from the dealership. Thank you for your service. Side note: The survey process of forcing someone to enter a certain amount of text is frustrating.
I have purchased 2 cars from this dealership and each time I sought Raheem's expertise and trustworthiness to steer me in the right direction. I won't go anywhere else! He is simply the best!
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