Vehicle available to be shipped to your home. Contact
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (2684 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2019 Nissan Maxima S Review
Car is a great value !
by RobertT from Chicago area
March 20, 2019
5
1st thing you can do is look past the inflated sticker price as the actual deals on the Maxima make this car a super value! When this design appeared in 2016 the rest of the competion needed 3 years to try to catch up...and they haven't. We loved our 2016 so much we just replaced it with a 2019. This car comes with so much standard equipement and the Platinum level has things you cannot get in an Avalon or an Acura TLX. Like Panoramic sunroof, power rear window shade, drivers seat thigh extension. remote start from key fob, Google car play, larger tires, roadside spped sign reader, etc. While other manufacturers brag about their many transmission gears, the Maxima tops them all with an infinite ratio constant velocity transmission. What this means to the consumer is a turbine smooth power delivery and an honest 32+ mpg on the road. In reality this is a 4 passenger car for best comfort. While not a sports car, the design makes for a great handling and stopping car. Nissan has upgraded all the latest safety features like emergency braking etc. The problem here is this vehicle offers so much it is often comparded to those costing 5 to 10 grand more.
We were not prepared to have to buy a new vehicle, but our car was totaled in an accident. We had just purchased our first new home and had incurred a lot of expenses. They were willing to work with not only our low credit, but the insurance and gap people, as well to help get us into a car when our rental ran out. Even with our old loan still showing, they were able to show the banks the insurance/gap were paying it off. MANY other dealers weren't willing to work with our situation, but since they are a larger company they were able to still make things happen. We were afraid of needing to uber for an extended length of time and didn't want to throw money down the drain. They were caring enough to take not only our business but to also give us a loaner car until our car was ready. They also drove our car up from another dealer which made the sale. We had our hearts in our old kia sorento (we originally talked with the managers at kia next door), but were able to find something comparable in size and price, with less miles, more warranty and coverage, and a few extra bells and whistles our old car didn't have. After purchasing, they did a full inspection and checked our brakes, they also gave us a week to comment on any scratches/chips/or things not working correctly, that they will fix. On top of that, they were able to work across dealers under "Fred Anderson" to ensure we got the car we wanted/needed in a timely manner so we wouldn't continue to incur out of pocket expenses. They even brought a car from the neighbor store to do a side by side comparison. This whole process from the date of total to the date of purchase was 2 weeks, however working with the Nissan team of Raleigh was a 3 day process due to our situation. We are just thankful they could work with our situation and help us out! Also, due to us getting a car from the fayetteville store, there wasn't room to lessen the price, but they worked with us to keep our payment lower while including protection and gap insurance. Overall, we experienced a rainbow after the storm, and are quite happy with our decision to go with Fred Anderson!
We were in need of a car after someone hit my wife's SUV and totaled it. I searched on the internet, and saw a car I was interested in at Hannah's. We went down there and they were super busy, but they found the time to stop and help us by letting us test drive the car, and taking it to our mechanic for him to give us the thumbs up, or thumbs down. We had the car for over half a day, and Hannah's did not call or bug us. We got the thumbs up, and have now driven the car for over two years. The only problems we've had were with sensors, which couldn't have been seen during the inspection. We fixed the sensors, and the car rides like a dream. Thank you Hannah for your professionalism and service. We'll definitely shop there again.
I being a single mom with 2 kids and bad credit(2 repo's and ALL) came to Matthews Motors on 4/15/17, I had the vehicle in mind I wanted, it was already sold the day before. I opted to buy a 2013 Cadillac XTS a sweet ride with low mileage. However, after 4 days I realized this was NOT the car for myself and kids. I went back today and they were able to put me in a vehicle I wanted, a 2013 Toyota Camry XLE with low mileage 32k to be exact! When I say I CAN'T thank GOD and ALL the staff here, I truly CAN'T. I will FOREVER come here and refer ANYONE I know to do the same! Robert Walker, Mike Fischer, Sonny(I hope I spelled it right) THANK YOU from the bottom of my heart and soul. You were able to give me a SECOND chance to get my credit together AND put me and my children into a car that is JUST RIGHT for US (safe, reliable and practical)! and that I WANTED! I can't PRAISE GOD enough nor ALL the ppl at the dealership! THANK YOU THANK YOU THANK YOU! And not ONLY that but thank you Robert for helping me get a better INSURANCE RATE! smh I honestly CAN NOT PRAISE you ALL enough! I thank you and so do my children. Continue to be a blessing to those in need and those that may NOT have the perfect history but are trying their best to get back on track! Blessings to ALL the staff! I literally was in tears today as I left. I read reviews before I went here, mostly good but a couple bad. But I knew after reading them I was making the best choice for myself and kids by coming here and after this experience I'm even MORE convinced I made the BEST choice by choosing Matthews Motors! Thank you again! I'm sooooooo over joyed! :-)
Vehicle available to be shipped to your home. Contact
the dealership for details.
Vroom - Get It Delivered Nationwide, Contact-Free Review
Vroom has a very streamlined process
by Berk757 from DealerRater.com
December 3, 2018
3.6 (2684 reviews)
This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.
2017 Nissan Maxima S Review
Extremely good car
by NC from Cleveland, Tn
May 10, 2019
5
As a college student this car meets about everything I need for all of my trips and keeps my gas expenses to a minimum, extremely good car!
We were not prepared to have to buy a new vehicle, but our car was totaled in an accident. We had just purchased our first new home and had incurred a lot of expenses. They were willing to work with not only our low credit, but the insurance and gap people, as well to help get us into a car when our rental ran out. Even with our old loan still showing, they were able to show the banks the insurance/gap were paying it off. MANY other dealers weren't willing to work with our situation, but since they are a larger company they were able to still make things happen. We were afraid of needing to uber for an extended length of time and didn't want to throw money down the drain. They were caring enough to take not only our business but to also give us a loaner car until our car was ready. They also drove our car up from another dealer which made the sale. We had our hearts in our old kia sorento (we originally talked with the managers at kia next door), but were able to find something comparable in size and price, with less miles, more warranty and coverage, and a few extra bells and whistles our old car didn't have. After purchasing, they did a full inspection and checked our brakes, they also gave us a week to comment on any scratches/chips/or things not working correctly, that they will fix. On top of that, they were able to work across dealers under "Fred Anderson" to ensure we got the car we wanted/needed in a timely manner so we wouldn't continue to incur out of pocket expenses. They even brought a car from the neighbor store to do a side by side comparison. This whole process from the date of total to the date of purchase was 2 weeks, however working with the Nissan team of Raleigh was a 3 day process due to our situation. We are just thankful they could work with our situation and help us out! Also, due to us getting a car from the fayetteville store, there wasn't room to lessen the price, but they worked with us to keep our payment lower while including protection and gap insurance. Overall, we experienced a rainbow after the storm, and are quite happy with our decision to go with Fred Anderson!
2017 Nissan Maxima 3.5 SV Review
I've owned Maxima's my whole life, always reliable
by BrianM from Ankeny, Iowa
April 26, 2019
5
The new Maximas are luxurious but practical. 300 HP a lot of fun to drive too with the highest safety standards. I would recommend this vehicle to anyone, younger, family, business or retiree.
Great service, very knowledgeable,and very respectful.
2017 Nissan Maxima 3.5 S Review
Fun great car to drive
by pitufo from melbourne, fl
April 10, 2019
5
Rides great, comfortable ride. Love the design. Everything about this car is awesome. I am 6'5 and its incredibly comfortable for me. Great for long drives. Smoot drive.
He was very patient and helpful! He assisted me in finding every option possible to get me into a car!
2017 Nissan Maxima 3.5 S Review
Amazing car for the money
by Black Tiger from North Richland Hills, TX
February 24, 2019
5
My 2017 Nissan Maxima SL has everything I ever wanted in a car I’m very surprised it is not rated higher. The Nissan Maxima is an excellent choice, it’s one of the safest and most reliable car in the class and is a lot of fun to drive thanks to the V6 engine
I visited a different dealership last Saturday and was not impressed. Even though I had driven 2 hours to get there, I walked on the deal anyway. Sunday I scoured the internet figuring out what I wanted and who had it. Around 1am Monday morning I had picked out a V6 Passat at Hanna Imports and sent them messages to schedule a test drive for Monday afternoon. First thing in the morning I was scheduled. I showed up early and had a look at the car. When I walked up to the office I was greeted warmly and set up with Gil Parson as my sales guy. He had an enthusiasm for the car and for cars of that type in general so we hit it off great. After the test drive while my trade was being evaluated (they offered me more for it than anyone else) someone else came by to look at the car and was sad to learn I had gotten there first! Gil offered to go over the CarFax with me and we found that some bumper damage had been repaired at a VW dealership. No problem. I was surprised when they stuck to their internet pricing because that never seems to happen! And a free 12-month warranty to boot! I asked for a detailed breakdown and found they had a dealer credit program that pays $5,000 on top of what the insurance company totals the car out to be if it ever gets totaled! I didn???t opt for that though, because I tend to go where the cars I want are, and they had no problem with me declining it. They were also able to work with my own bank for financing, so you military types have no fear, they work with USAA! They then took the car I was buying and put a full tank of premium gas in it for me, and then had it detailed for me! This is after 7pm on a weekday. Once the deal was done and it was time to hand over my trade I was assisted by Gil in moving my plates and any other items from my old car that I could use on the new one, and then he moved the old car up under the lights by the building so I could park the new one next to it and he took my picture for me to post my purchase on Facebook! He stayed super late to make sure I was taken care of, and I got a great car from great people at a GREAT price! I???d recommend them to anyone... but make sure you get there fast to get the car you want!
2017 Nissan Maxima 3.5 Platinum Review
More Sporty ride and look, with luxurious options
by Btfsu from Florida
February 20, 2019
5
Bought a 2017 Maxima SL loaded. I researched on NADA with all the options it has and MSRP when it was bought in July 2017 was $40,700ish. Car rides a lot like the Infiniti G35 Coupe I owned 15 years ago, but Maxima has 4 doors and more features.
Great price of around $22k only 19 months after original owner purchases it. Car handles well a has decent acceleration. Very fun car to drive and also safe for my family. A steal for the price paid. Highly recommend buying about 2 years old.
My kids call it the Bat Mobile cause it’s sporty and accelerates better than our previous cars.
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
2017 Nissan Maxima 3.5 SV Review
2017 SV
by DD from MEMPHIS,TN
February 12, 2019
5
CAR DRIVE ROUGH AND HARSH NOT AS SMOOTH AS I THOUGHT TO HEAVY FOR A FEMALE .. LOVE THE LOOK OF THE CAR INSIDE AND OUT
Vehicle available to be shipped to your home. Contact
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2018 Nissan Maxima SL Review
Nicest car I've ever owned
by MaxPlatinum from Sturgeon Bay, WI
May 3, 2019
5
The car has everything a car could possible have, including remote start and heating steering wheel! The Bose stereo is crystal clear and the moonroof adds a ton of light :)
CarMax Capital Boulevard - Now offering Curbside Pickup and Home Delivery Review
Customer
by Phyllis Small from Knightdale, North Carolina
November 6, 2018
3 (7 reviews)
I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
2017 Nissan Maxima 3.5 S Review
Nicest car I’ve ever had!
by Jenbr from Omaha
February 12, 2019
5
My old car barely made it the the dealership. We jus happened to look at this o e and drive it and it felt right!
10/29/2018 Adam was empathetic to my brother's situation at hand and I am very thankful for the professional service and the way that Adam made me feel apart of the family. Adam has shown professionalism, great customer service, and great listening and communicating skills. Thank you Adam, keep up the good work, and look forward to working with you again soon!
2017 Nissan Maxima 3.5 SL Review
Really nice car
by Happyguy from St. Louis
February 11, 2019
5
2017 maxima sv. I can’t really talk about reliability because I’ve only had car couple of months. But car is great and looks great inside and out. 300 how is great could be fast but we would say that no matter the hp. I owned 3 mustang gts 99,03 & 09. I needed a 4 door that was still fun to drive and this car has done well. so far very happy with car
Thanks
A Used Care Dealership That Does Not Leave You Feeling Used
by John Mathis from DealerRater.com
November 6, 2018
4.9 (1312 reviews)
I've been burned by used car dealers. I also have a "boomer" uncle who sold used cars from the 70's - 90's. I counted the seconds before the bait-and-switch. I even abandoned a conversation with Andre b/c I did not get my question answered before he asked for my t-phone number. Still, I went in to check out the two trucks I wanted to investigate. Andre hooked me up with Sam Isaac. First, Sam listened - what I wanted and what I didn't. When I asked about 2 trucks and became interested in a 3rd, he brought back the third key and a cup of cold water. I appreciated the kindness. Second - he didn't hover. I took notes, crawled under the vehicle, compared internet notes and snapped pics of items of interest. He let me take my time and popped in / out as I did my homework. "What do I need to do to earn your business?" can be translated to 'where can I focus my sales skills to wear you down'. He really meant it. He brought over the finance guy who brought out several documents that were indicative of transparency. I had already downloaded some of these docs and they were the same. I began to relax because ...truth. The obligatory extended warranty discussion was held. And it was a discussion...he extolled benefits. I explained my rationale to refuse. He smiled and said, "It's my job to ask." And with a wink, he was gone. I had a 70% chance of returning the vehicle within the 5 days b/c I had a trick up my sleeve. I was going to the dealership and they were going to take 2 hours tearing into the truck and list all the problems that were be hidden. You would not BELIEVE what they found! Nothing. Nada. It was exactly what they said it was. I was so impressed that I went back to Sam and told him how much I appreciated my treatment, his honesty, and the transparency across the board. I gladly shared my story with Kevin Condon b/c as the manager, he needs to hear the good, the bad, and the WTH? I was met again with the same transparency and graciousness. Maybe I'm just a lucky SOB. Or maybe they are what they say they are. I think you should go in and find out for yourself. I'm already recommending them to my co-workers and friends.
2017 Nissan Maxima 3.5 SL Review
Unbelievable
by Jacob from Wichita Falls, Texas
January 25, 2019
5
I have driven many many cars due to some of my jobs and I can confidently say this has been the most enjoyable vehicle I have ever been in. The comfort is out of this world; as is the performance. Technology inside only enhances the vehicle where as originally I thought it would be to much. I now enjoy driving and find reasons just so I can drive.
by Betty and Bobby Corbett from Raleigh North Carolina
November 5, 2018
4.9 (1379 reviews)
My wife and I are looking to buy a New svu this Sunday after church we stop by to see what they had. She found a 2017 Ford Escape. She has never gone to look at cars before. She I'm in love with this car. On Monday morning I called the dealership and talked to Mr James Bennett. I give him the stock number. He told me he call me right back what she did. We worked out the deal with him. When we got to the dealership the car was nice and clean. My wife move the car and she loved it. She asked if the paper work was done. Mr Bennett told the we asked for was exactly where she wanted it. We traded in a 2014 Mustang.Ron speller was so patient with her we left the dealership at 10:30. What I was most impressed with Ron he went all over the equipment of the car for her got the owner manuals out showed her everything about the owners manual. Capital Ford need two be very pleased with Ron speller and Mr. James Bennett. BOTH man have alot of integrity.
2017 Nissan Maxima 3.5 S Review
Sports car feel with a Sedan Price
by LMK5699 from Coral Springs, FL
January 15, 2019
5
This car is sporty and full of extras. Love the safety features, like the blind spot warning and 360 camera. Fun to drive with lots of pep. My friends are jelly.
Vehicle available to be shipped to your home. Contact
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Wonderful experience
by Beatz12 from DealerRater.com
December 3, 2018
3.6 (2684 reviews)
I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!
2017 Nissan Maxima S Review
Best price for the value
by Sharny from Gadsden, AL
December 25, 2018
5
I love my maxima. It is a beautiful designed vechile for a man or woman. The inside is modernize and innovate with stand features. The outside is luxury with a smooth build for a nice ride.
Vehicle available to be shipped to your home. Contact
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Vroom - Get It Delivered Nationwide, Contact-Free Review
Pleasant Experience
by BobbyR1010 from DealerRater.com
December 3, 2018
3.6 (2684 reviews)
I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.
2017 Nissan Maxima S Review
Awesome in Every REspect
by Paul C. from Covington, LA
December 17, 2018
5
The Gen 8 Maxima is pure pleasure, whether the mission is a Classy Date Nite or a Fun Sporty Drive in the Country side on Twisty roads. Handles like a dream with Plenty Power and instant pickup at the wheels as the throttle is opened up. Luxury and sporty with Awesome Head Turning till your neck twists off look... The CVT glides the car down the road with no jerky choppy gear changes - its like floating on a cloud when in normal driving, and Sporty Driving is very aggressive but smoother than butter when shifting in Sport Mode.
This car meets all my expectations! I absolutely love it. It had plenty of space. The drive is very comfortable and smooth. It’s exactly what I was looking to purchase.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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