Used 2019 Nissan Pathfinder for Sale in West Springfield, MA

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Perfect for a large family! Especially for my autistic son who can sit in the back and control the temperature! He normally had to sit next to the window he has motion sickness with his autism. He now loves riding in the car!

I was referred to Dave and he didn't disappoint . He made purchasing my new car so easy and got me exactly what I wanted at a more than fair price. On top of that everybody was so helpful from Dave and Matt the managers to Annie and Ahsam in finance. If your looking for a car go see Dave Chittick he will work for you and you will not be disappointed !

I owned a Nissan exterra for 10 years. I knew when I wanted a new car was going to be the pathfinder. I just wish had sunroof.

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This car has all I need. The inside has the perfect space and for me that I have two kids is excellent the outside is beautiful.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

This is a great SUV. Ride is smooth, it is very powerful, and supersedes the competition. I had other Nissan's before and they are by far more reliable than what consumer reports say, and again, surpass wait they claim to be #1. This is a car that you can really drive to its limits.... not like the others.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

We bought a certified 2017 Pathfinder Platinum. Very good looking. Extremely comfortable seats. Great visibility smooth breaking. Very Quiet cabin. feels like a luxury car. We live on country unpaved road and the ride is MUCH smoother than our Pilot. The ride feels very plush. Transmission is smooth and powerful. LOTS AND LOTS of space in front and rear seats. Had an adult in the 3rd row recently and he said if felt good enough for a road trip. I don't know why the car is not at the top of ratings. We Love it more we drive it.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

We upgraded from a rogue to a pathfinder for more room, even though I love my rogue, and the pathfinder was definitely right choice. Love our Nissans!

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

We got the 4WD and had a snow trip to Tahoe. It handled great in those conditions. Then when you're back to normal conditions you just switch it back to 2WD mode. Very sleek and clean look inside and out, while having a nice powered V6 motor. Great family car.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

I chose a base model and up graded the sound system. sounds great but I should have had Nissan do it. Factory installed is best

I ran an ad on Craigs List for 2015 Lexus GS350 AWD and was contacted, via text, by Scott of Vroom. He asked if I would give him more information and he would give me a bid to buy the car. I had already looked into buying an Audi A6 and they low balled me on the trade in value. I then decided to downsize and sell the car rather than trade it in, so, I went to CarMax and they gave me a little more than the Audi dealer. The offer from Vroom as 10% higher than CarMax and the Internet process was very simple and efficient. I got my money within 24 hours (Direct Deposit to my checking account) after they received the title (via over night FedEx which they supplied via the Internet) and 7 days later a car carrier came for the car. I would highly recommend this company! I live in Pennsylvania and Vroom is in Texas.

We always lease a Pathfinder because we live in Colorado and our Pathfinder is very reliable on snow and icy roads. Also, we feel safe in it because it is a mid sized vehicle with roll bars and lots of safety features, and of course, it is a good looking vehicle inside and out.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

This meets all I am looking for in a SUV. The price, dependability , and ride. I have all the room I need. Love all the safety features.

The sales staff at Vroom were a pleasure to work with, we were from Maryland and hesitant to purchase an Audi A6 TDI without seeing it first. We also planned to trade an older car as well and Vroom took care of everything, we took pictures of our car and sent them in for the appraisal, the process took about 15 minutes but the offer was lower than what CarMax had offered a few months before, we took it back to CarMax and received the new offer. Vroom adjusted the initial offer without any problems. The final numbers and financing were agreed upon and Vroom sent the paperwork to be signed with highlighted areas to avoid any confusion. They included a self-addressed pre-paid over night envelope to make things easy. Shipping was flawless, Vroom sent multiple pictures as the Audi was being loaded and included the drivers contact information. We received a call about 24 hours prior to the scheduled delivery asking if we wanted to accept delivery on a Sunday instead of Monday, the early delivery was perfect for us and the driver kept us updated on his progress, we received multiple calls and even had a final call saying he was 5 minutes away. It was impressive to see a tractor trailer with cars pull up to the house, total time from arrival to leaving with our trade car was about 30 minutes. The driver unloaded the Audi and we did our walk around inspection and accepted the books, keys, etc. then did an inspection of the trade vehicle, handed over the keys and let him load it. Most impressive was the after sales support, Sirius needed Vroom to activate the trial subscription; I sent an email and had a response with minutes. We also asked for a status update on our plates, the temp tags were still good for a couple more weeks but we wanted to make sure the tags were on the way or let them know to extend the tags. The sales staff at Vroom called the house within an hour and said tags would arrive later that week. Overall, the most enjoyable experience we've had buying a vehicle, no hassles from the staff, delivery to your door on the weekend, and surprises after receiving the vehicle. We were skeptical at first, the process sounded too good to be true but was exactly as advertised actually better than advertised, we'll definitely use them again!

Looking for a car for my wife and she had a specific model and colors that she wanted to find. Vroom had the a couple of cars and they looked great on the website. Started the process to purchase with skepticism about buying a car from just pictures on the website and not seeing the car in person. However, the team at Vroom went out of their way to answer my many questions, went to the lot and took pictures of the car when asked (multiple requests) and verified all of my questions. They always answered e-mails or questions over the phone and showed great customer service. The entire process took right at 2 weeks from purchase to delivery. We also had a car to trade-in and they were very fair on the price and picked it up upon delivery of the new car. The delivery process for us was manageable even though the time slipped one day due to travel but the driver and Vroom Delivery support kept in contact each day. When we received the car we noticed 2 minor items that were broken and Vroom Customer Service worked to replace and paid the local dealer directly. Overall, a very good experience and I highly recommend Vroom and their team. You have to be willing to go into the process understanding it is a different experience buying a car from a website and be flexible with the process and communication.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

I have been searching for the right truck for a few months. Found it through Vroom. I liked having the Carfax report and original window sticker at my instant viewing. The full process took 4 working days to be approved which included overnight envelopes back and forth for document signing. The time it took to receive my truck was within the time limit they specified however it seemed like it took forever as I wanted the truck right then. 😋 saving what I did from the average asking price I have seen shopping around made the wait worth it.

I have to admit, I was a little skeptical about purchasing a car online and I was a bit nervous using Vroom based on some of the reviews I'd read. But they had the exact car I wanted at a price that was so much lower than any others I'd found. So I tentatively started the process and I was delighted by the excellent customer service I received. I worked primarily with Marie Godwin and she communicated so well and walked me through the process from beginning to end. The paperwork process was quick and simple and once we had that taken care of, the ball was rolling and my car arrived about 2 weeks later. After the paper work process was completed, Marie handed me over to Sidney Stephens who gave me the details on the delivery process. And from there I worked with David Reyes on the final delivery phase. My biggest concern based on other reviews was the lack of communication from Vroom employees. But please know that my experience was quite the contrary. I felt that every detail of the process was communicated to me and there were absolutely no surprises. Well there was one surprise. My car was actually delivered earlier than expected. Under promise / over deliver. The car was delivered and it was in fantastic shape. It had been raining for much of the distance traveled and it was raining when I received it. But once the car was washed, it looked fantastic. No dings or blemishes anywhere. Some folks mentioned an issue with receiving their Title. I was told mine would arrive within 4-6 weeks after my car was delivered. Mine came during week 5 so it was right on time. I also received an regular updates on the arrival of my car Title. If there was an issue at one time with communication, it seems to me Vroom has taken those reviews to heart and they've made some significant changes in how they handle customers. I'm actually a customer service representative myself so I'm hyper-sensitive in this area. With that said, I have been extremely impressed with this company and I highly highly recommend them. Their prices can't be beat and I don't think you'll be disappointed at all. Be sure to ask for Marie.

Tony Colasacco made my visit and the recent purchase of 2017 Nissan Rogue a rewarding and enjoyable experience. He was very knowledgeable and thorough and consistently provided available selections until I found my pick. I truly appreciate his no-pressure sales approach. I will be buying again!

Good customer service unfortunately the car I really wanted had been sold although other cars on the lot were in very good condition. Just didn't have the one I wanted.

This car gets the gas mileage of my 95 accord wagon but much larger nicer and powerful than the old car. I drove a Toyota highlander to compare and the highlanders 4 cylinder was sluggish and the seat had a seam that was in the worst spot possible for comfort. The only issue I have had was a failed window regulator and motor which was replaced in one day under warrantee. To me this car is an excellent large station wagon , but easier to drive and far more comfortable that my last large wagon (a buick). I get 23 mppg in SO cal LA commute on so cal regular which is a good number for such a large car.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

Best of both worlds, Truck, SUV, Van Just love the style, 7passenger seating big enough for 7 Adult people roomy, cools so quick, dual controls for temp comfort, fantastic dash, tech, etc to keep you very informed about tire pressure, MPG, OD/ there is nothing I don't like. Have a Bro with a BMW SUV, now has "Car Envy " Need I say more :)

I have been searching for the right truck for a few months. Found it through Vroom. I liked having the Carfax report and original window sticker at my instant viewing. The full process took 4 working days to be approved which included overnight envelopes back and forth for document signing. The time it took to receive my truck was within the time limit they specified however it seemed like it took forever as I wanted the truck right then. 😋 saving what I did from the average asking price I have seen shopping around made the wait worth it.

The SUV has good safety features and has a lot of room. The mpg is fairly good for a SUV. A very good looking SUV