Review of purchasing experience.
December 6, 2018
I went into the Hudson Ford Dealership showroom with the intention of 'beginning' to shop for a new Ford F-150 to replace my 2013 F-150. Sales Representative Mackenzie Markus greeted me with a warm welcoming smile as I expressed my intention to only shop and basically see what's 'out there' in Ford trucks. She was more than accommodating and spend a considerable amount of time explaining the various models that would more than meet my expectations at the price range I'd given her. Throughout the afternoon I changed my mind a number of times as to color, model and other variables, but remained firm on my price range. Mackenzie was always patient and accommodating as the afternoon visit became a prolonged negotiating process when I realized that this was indeed a good time to seriously consider purchasing a new Ford F-150. It almost became a 'marathon' as I continued to change my mind on specifics for a new F-150, sought whether Ford Motor Company offered an added discount to Military retirees, and a number of other issues. Mackenzie 'hung I there' like few sales representatives I'd ever negotiated with, and truthfully, it was a pleasure to work the deal with someone as patient, peasant, professional, knowledgeable and flexible. The process spanned about 5-6 hours from the time I'd entered the showroom until my new Ford F-150 XLT Sport was delivered. Now early evening, I'm sure that Mackenzie wanted to get home, but gave no such indication as she took the time to help me move my belongings from my 2013 vehicle to my new vehicle and then to familiarize me with the new one. She was exceptional beyond any expectations that I may have had for any automobile sales representative. The financing department (Dani Uliano and Mike Foster) worked hard to close the deal to my complete satisfaction, remaining within my originally expressed price limitations. Follow-up questions and concerns that I'd had in the ensuing days were quickly addressed, again to my complete satisfaction. I would certainly recommend the Hudson Ford Dealership to any of my friends and associates without any hesitation whatsoever. I'm afraid that I lack adequate superlatives to describe my experience in purchasing a new Ford F-150 from the Hudson Ford Dealership, so I'll have to close by saying that it was nothing less than 'sterling'. Respectfully, Ron Simons