Went in on a Monday to test drive a used car. Staff were very friendly and helped me right away. 5 hours later I was driving my new to me ride home. It was an overall pleasant experience. However, I asked that the car get detailed and serviced. Not very certain that either happened. Other than that it was a good experience.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Greg was super, no pressure very laid back and he made me feel so comfortable an very outgoing. He was so helpful, that I ended up finding and buying my Acura MDX, he had it all detailed and paperwork ready when I came to pick it up.. I am shopping for another vehicle for my son and our start and most likely finish will be with GTX.. GTX has made me one happy owner of my Acura, and no financing, because they made it possible for me to pay cash.. Thank you Greg very being so helpful and making this happen for me and Serenity..
I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
I emailed the dealership about a car I was interested in and was informed that the car had just been sold. I received an email the following day letting me know that the customer changed their mind and the car was now available. I went to drive the car that night and the salesman was very knowledgeable about Subarus. I test drive the car and told the salesman that I thought it needed an alignment. I bought the car and they had it detailed and aligned the next day. When I came tonfrt it the salesman spent almost an hour in the car showing me how to work everything and he linked my phone and personalized a lot of the features for me. He was amazing!
Car dealerships and the buying experience can such a drag. Not at Joseph. They have been in business for 40 years for a reason. They care about their customers and want you for life. I don't buy cars often or haphazardly. I've only owned 2 in the last 22 years - both Nissans. I decided I wanted a Subaru, and between the amazing car and car buying experience, I foresee myself returning to Joseph - 10 years down the road when I'm ready for a new one ;) And I have confidence they will be here and still employing the same great people. Doug and Justin were both top notch!!!
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