Used 2015 Volkswagen Passat for Sale in Birmingham, AL

Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me what car sales should be at all dealerships. Previous dealerships I have worked with fall short in comparison to Royal Automotive. First, let me start by saying that Chase Murphy did not hesitate to treat me the way that I want to be treated as a consumer. Chase did not hesitate to tell me what the appraisal value was for my car, nor did he hesitate to tell me what the bottom line price was for the vehicle I was interested in. Depending on the dealership, acquiring these two numbers can be like pulling teeth from a child who has not been sedated. Second, Chase Murphy appraised my vehicle $2,000 more than the dealership that I elected not to do business with. I know the value of my trade in before I even step foot in the dealership, So I already knew that the previous dealership appraised my vehicle $1500 below the minimum price they could have appraised my vehicle for. However, Chase gave me the maximum amount I could have received for my vehicle; by doing this, Chase immediately built trust very early on in the sales process. It was at this point, I knew I would finalize the deal with Royal Automotive. Third, not once during the sale did I feel like information was being withheld from me, nor did I feel like I was being lied to, nor did I feel like I was being ripped off. I felt confident about my salesperson (Chase Murphy), I felt confident with the Manager who helped with the deal (Micah Murphy), and I feel confident to do business with Royal Automotive the next time I need a vehicle. I'd also like to give a shout out to David Thomas who offered a helping hand on several occasions with my 2 year old daughter and my 11 month old daughter, even though he was not involved in the sale. This was just icing on the cake to make us all feel like we were at home. Lastly, I am not one to usually leave a review, whether it be positive or negative; however, the service with Royal Automotive was so exceptional that I felt compelled, no obligated, to leave a review. Royal Automotive embodies honesty and integrity, and they are one of the few dealerships left that still conducts business ethically. Royal Automotive will do what they can to maximize your trade in, and they will work with you in finding a vehicle that is suitable for you and your family. Honestly, I am astonished at the service I received from Royal Automotive. I'd like to end this review with a statement that Micah Murphy made to me in response to my satisfaction: "I just want to sell cars in the same way I would like to buy a car." Listen, if you are looking to by a car. check out inventory on Royal Automotive, and if they have a car you are interested in, then give them a chance. I promise, you will not be disappointed.

This car was my daily driver, absolutely loved it, very dependable even in -10 deg. Weather. Very easy to keep clean, and maintenance is every 10,000 miles. So you'll save on oil change expenses..

Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me what car sales should be at all dealerships. Previous dealerships I have worked with fall short in comparison to Royal Automotive. First, let me start by saying that Chase Murphy did not hesitate to treat me the way that I want to be treated as a consumer. Chase did not hesitate to tell me what the appraisal value was for my car, nor did he hesitate to tell me what the bottom line price was for the vehicle I was interested in. Depending on the dealership, acquiring these two numbers can be like pulling teeth from a child who has not been sedated. Second, Chase Murphy appraised my vehicle $2,000 more than the dealership that I elected not to do business with. I know the value of my trade in before I even step foot in the dealership, So I already knew that the previous dealership appraised my vehicle $1500 below the minimum price they could have appraised my vehicle for. However, Chase gave me the maximum amount I could have received for my vehicle; by doing this, Chase immediately built trust very early on in the sales process. It was at this point, I knew I would finalize the deal with Royal Automotive. Third, not once during the sale did I feel like information was being withheld from me, nor did I feel like I was being lied to, nor did I feel like I was being ripped off. I felt confident about my salesperson (Chase Murphy), I felt confident with the Manager who helped with the deal (Micah Murphy), and I feel confident to do business with Royal Automotive the next time I need a vehicle. I'd also like to give a shout out to David Thomas who offered a helping hand on several occasions with my 2 year old daughter and my 11 month old daughter, even though he was not involved in the sale. This was just icing on the cake to make us all feel like we were at home. Lastly, I am not one to usually leave a review, whether it be positive or negative; however, the service with Royal Automotive was so exceptional that I felt compelled, no obligated, to leave a review. Royal Automotive embodies honesty and integrity, and they are one of the few dealerships left that still conducts business ethically. Royal Automotive will do what they can to maximize your trade in, and they will work with you in finding a vehicle that is suitable for you and your family. Honestly, I am astonished at the service I received from Royal Automotive. I'd like to end this review with a statement that Micah Murphy made to me in response to my satisfaction: "I just want to sell cars in the same way I would like to buy a car." Listen, if you are looking to by a car. check out inventory on Royal Automotive, and if they have a car you are interested in, then give them a chance. I promise, you will not be disappointed.

It handles well. The only real issue I’ve had consistently is with the Apple Play. It doesn’t sync 20-30% of the time. There was a slight mechanical issue and my inspection light went on when actually I wasn’t due for a service for another 4000 miles. All in all it’s a nice ride.

This was by far the best car buying experience I've witnessed ever PERIOD. Jason Green was and is above and beyond his position. From Jason's 1st email response to handing me the keys was attention and attentive to detail, customer care and concierge service. I'm a first time customer of EAW ..and I live in New Jersey. After countering on price back and forth ..Jason/ EAW team and I agreed on a price that was a good fit for both parties. Jason then took and emailed a detailed video of the vehicle which showed perfect detail and flaws to assure my commitment and deposit. I then proceeded to purchase a 1-way American Airline ticket, and planned to drive the vehicle back to NJ (14hrs/ 1000mls). Jason had an UBER ready to receive me at the airport and drop me at a Marriott ..mind you my plane did not land until after mid-night 12:40am to be exact ..he periodically text/ chk-in with me until I was in my hotel-rm 1:30am. Later that morning 10am Jason had another Uber ready to take me from the hotel to EAW. Arriving at EAW I was pleasantly surprised. Very large, clean and organized facility ..estimate over 200 vehicles ..and they all look hand picked. There was no surprise to my vehicle ..course having viewed the video prior ..Jason threw me the keys and said take it for a spin, I drove it and check it over 20min car was just as I expected ..came back sat and wrapped up paper work 10min then on the road headed for NJ. Over the 14hrs+/ 1000 miles the car performed beautifully. Jason is not a car salesman but an Executive Auto dealer - he will be highly recommended by myself and have all my future auto purchasing business. Thank you Jason Green 'brother' and EAW-Team !! Jay Mann, New Jersey

This acr met all of my needs. It has plenty of legroom in the front and back side. It has Bluetooth.I really like the looks of this car

This car is a true "German Car", even though it is made right here in my hometown of Chattanooga, TN. It is powerful (280hp), extremely refined, and rivals an Audi A6.

My husband purchased a 2011 Infiniti QX56 and I must say I am beyond satisfied. They only had the car for 8 days before I saw it online, and although it was test-drove and checked out, whomever traded it in unpluged the battery so that the check engine light wouldn't come on for a couple of days. Well we purchased the vehicle as is no warranty. We had it for 48 hours before the check engine light came on and Donohoo Auto agreed to pick up the vehicle give us a courtesy car while they fixed our vehicle. Only for us to get the vehicle back and the check engine light came on again, and they stepped in once again. We are so appreciative for donohoo Auto and I would recommend them over anyone!!! The staff was very polite and attentive. Kathryn was such a doll, Jimmy was awesome, and Jim exceeded my expectations

Great get up speed and drives smooth , great handling and gas mileage , has a sunroof and is push to start. Dual control A/C

Being a 2.5L, I-5 engine, it is powerful. The interior is quite nice. Heated seats, defrosting side mirrors, navigation system, moon roof, and steering wheel controls are excellent. I'm used to Honda Civic sized cars, but this car is not too much more bigger than those. It still has plenty of interior room along with an arm rest/cup holder combo in the back. The trunk is extremely roomy too. My only complaints with it are that the cruise controls are on the signal light switch, there is only one trip meter (instead of A and B trips), and the windshield wiper blades cannot be pulled up off the windshield in preparation of snow. Had it only for a few weeks, but I love it. Stylish, powerful, and the extras are worth it. Also, the analog clock amuses every now and then. Totally unnecessary but it makes it stylish.

I always use this dealership for my service work.. they’re always very friendly and prompt. Clean lobby area for waiting. The dealership lot and service area can be a bit congested to get around in at times.

This car checks all the boxes for me. It is good-looking, accelerates nicely, has a great build quality and is quiet. For a four-door sedan, I like the way Volkswagen styled the 2017 Passat and I think it looks great. Mine is a silver SEL Premium and it has every bell and whistle on it. I have taken the time to read the owner's manual thoroughly and know how to utilize every feature this car offers, and they are plenty. The adaptive cruise control and lane departure are two of my favorites. The Park Assist allows me to get into parking spaces better than I could myself when tight spaces are involved. It will park the car when you literally have only 1.5 feet at the front and 1.5 feet at the rear to play with, and it lets you know it found a spot that will fit as you are slowly cruising by a row of parked cars. I tried it just to see how well it did and was blown away. There are a ton of Volkswagen videos online that will show you how to operate most of the features. I suggest starting there! All in all, best car I've ever had. Definitely.

In 2014 I purchased a 2011 Lexus RX350. from Rami. I was treated like a member of his family. He saved me more than $2,000.00 on my purchased. I could have purchased others brands of SUVs, but Rami recommended the RX350 and it has been an outstanding vehicle. The service from Preferred Imports is as good as it gets. I recently had some damaged to the rear bumper of my Lexus.. The local Lexus dealer quoted me $1,700.00 to replace the bumper. I took it to Preferred Imports and asked Rami to look at it and he said they could repair it. They did a GREAT job and it looks like a brand new bumper.. The savings were over $1,000.00. They went the extra mile and took care of any chip spots. My SUV looks like it it did four years ago. Thanks to Rami and Daniel, Fantastic job and done quicker than the Lexus dealer,

I love this vehicle. It has great pick up, very pretty inside and out. It also has wonderful headlights you can really see when driving at night. Better than any car I have ever owned.

I recently purchased a 2018 Volkswagen Tiguan from Serra Volkswagen after being run through the ringer by another dealer in town. Jared, Kyle and Curtis made the whole purchasing process stress free. I came in and test drove the vehicle at 7pm and by 9am the next morning I received a call to come pick up my new car. They made sure the air pressure was full in the tires and that the car was beautifully detailed when I picked it up. Jared even went out of his way to follow me to return my rental car from the other dealer in town. After I accidentally left my drivers license at the dealer Kyle personally delivered it to me at my place of business so that I would not have to travel back to their dealership. I don???t think I could ask for better treatment or customer service. I would purchase another vehicle from here in a heartbeat and will be recommending them to everyone I know. They went above and beyond to make sure that I was happy.

based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!

Was shooting for my daughter a Sweet 16 birthday car. I got a sweet deal on a cash car and the process and experience was even sweeter!

It's just me, so I downsized from a new Tiguan SUV lease to a straight purchase of a certified pre-owned Passat. Best choice I ever made! I travel back and forth from Florida and Kentucky. This car is great on the highway - performance, handling, and fuel economy (which has, quite frankly, amazed me). It's roomy inside (and I am a big guy) for me as the driver and has plenty of room for stuff, including the rear seat accessibility that greatly increases the trunk functionality. The certified pre-owned program from VW adds two (2) years of full warranty. Lastly, the HVAC system is efficient - something we really need in Florida.

Great and wonderful and very helpful sales people this is my second car from the same dealership and sales person last yesterday I bought a 2017 now I got a 2019 Volkswagen Jetta great four door loaded and great on gas.....

The model is one of the best spaces for me, great sound and comfort. Great saver gas and reliable. In overall its a good car.

Had to order parts for a 2001 jetta couldnt find it anywhere. Daniel the Parts manager was able to find them and had them in stock he took military discounts and made the process quick and easy and didnt upcharge like most other places

Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.

I drop my car off at 8 Saturday morning. I didn???t get a call till 12 when my car was ready. My car has never been in the service department that long. Not to mention that my service light was still on when I got back.....

This is the 5th VW I’ve owned & the first Passat I’ve owned. Very impressed with the craftsmanship, reliability, and the interior is very spacious. Gets great gas mileage, performance is good, and love the styling of the R-Line package. Would definitely purchase again, but would choose the V6 as the performance of the 4 cylinder is average. Overall I would recommend this car for anyone looking for a great car for commuting, and for hauling around the family. Has plenty of standard features that you would pay extra elsewhere.

Excellent, very professional and understanding. The service understood my transportation needs and made sure I had a loaner that evening. Kori, always willing to answer questions and she returns calls!!!

You can’t beat the price I am certified warranty on these TDI diesel’s. Averaging in the low 40s per gallon and has a ton of great creature comfort‘s. For the money, one of the best used cars you can buy in my opinion.

Matt and the team at Royal were absolutely great to work with. I found the specific SUV I was looking for online one morning this summer (2016 Chevy Tahoe). I sent an e-mail to Royal letting them know that I was interested in the car. Within an hour, Matt called me (before the dealership even opened that day) to talk to me about the vehicle. By the early afternoon, we finalized the terms of the purchase, including the financing - all of which was done over the phone and e-mail. Since I was an out-of-town customer, I left that afternoon to test drive and purchase the vehicle. When I arrived (30 minutes before closing) Matt and Micah were there to answer any questions I had about the vehicle and the financing. The car was inspected, cleaned, and ready to go when I arrived. It was as advertised and really exceeded my expectations in terms of its condition. I was off the dealership and heading back home within 90 minutes. Following the purchase, Matt continued to follow up with me when I had questions about the car and my out-of-state title / registering process. In all, this was a great car buying experience, and I would definitely recommend Royal to others.

This car is great for commuting through the city. Very good gas mileage, and easy to maneuver in tight parking spots. I traded in my S550 Mercedes for this car and I haven't looked back!

No hassle. Fastest and most pleasant car buying experience we have ever had! Melvin was helpful, prompt and precise. In and out in less than 2 hours!!! Didn't try to sell you stuff you didn't need and threw in a 3yr bumper-bumper warranty and some t-shirts. SO EASY! Just plain good service! 💯

Plenty of power and very comfortable ride. Looks and feels like an expensive lux. car. Very responsive. Just took a 6k trip, very satisfied with performance and quality. Cruise control could keep up on hills better is one concern and air conditioner sometimes takes to much time to cool.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car has plenty of space especially in the rear seat. Plenty of power and gets really good gas mileage on the highway for the size of the vehicle. I got a great price on it and comes with all the options you can think of for the year and how much do vehicle cost.

I found Birmingham Luxury Motors online and was impressed by their fair prices. I submitted an inquiry and received an email from Ali, who was my salesperson. He was very accommodating and not intrusive for connection. I reached out and he met Me at a time Convenient to me and listened to whAt I was looking for. Ali had a few cars ready For Me To see and outlined the sales Model Of Birmingham luxury motors up front. I loved their set price model As their prices are so reasonable - there is no need. To negotiate back and forth. Ali was very Patient and after At Least 10 test drives and 6 hours, I was ready to purchase. The entire process was Extremely Transparent. Murad , in finance, worked with me and again was open and transparent. He explained everything in a way I could understand. Hussein, the owner, is a stand up man who stands behind his dealership and product 100%. I have never had such a stress free and transparent car buying experience. I have never felt So confident in my Purchase and the persons who helped me. I will buy from Birmingham Luxury Motors again and I highly Recommend Ali, my Salesperson- and have complete Confidence in Murad and Hussein for future car buys as well. Transparent, genuine and kind???with the best Market Price in Birmingham for cars! I could not be happier with Birmingham Luxury Motors! Thank you Ali, Murad and Hussein!

My car was a Birthday gift to myself. It has proven to be a great car and meets all of my needs daily. Great purchase

My experience with Royal is the best I have ever had! Paul Lee is my forever go to man for all automotive needs! His knowledge, expertise, integrity, diligence and character exceeded my expectations. I never thought I could actually have a "good experience" buying a car (not something I enjoy doing... my old car died so I had no choice.. was dreading the whole experience). However, the interaction with the people at Royal was pleasant and completely stress free. I was 100% satisfied when I drove my new car home that day! Paul Lee, Aaron Hawk and Don Thomas made me feel like I was their most important customer that day. Their primary goal was to meet my needs and ensure that I was a satisfied customer. Royal Auto has my complete allegiance!

this is a very comfortable vehicle with adequate power and interior space. Negatively, there are a few rattles which influence negatively the pleasure of driving.

Josh & Kori provided excellent service during this visit. The previous visit did not resolve the two issues I was having, a convertible roof malfunction and a noise when turning.

I think It is pretty good but it does not have a backup camera. But I like the performance and comfort and how the exterior looks.