Used Volkswagen for Sale in Birmingham, AL

Going to buy a car from a dealership is dreadful, or so I thought. Royal Automotive altered my perception of car sales; Royal Automotive showed me what car sales should be at all dealerships. Previous dealerships I have worked with fall short in comparison to Royal Automotive. First, let me start by saying that Chase Murphy did not hesitate to treat me the way that I want to be treated as a consumer. Chase did not hesitate to tell me what the appraisal value was for my car, nor did he hesitate to tell me what the bottom line price was for the vehicle I was interested in. Depending on the dealership, acquiring these two numbers can be like pulling teeth from a child who has not been sedated. Second, Chase Murphy appraised my vehicle $2,000 more than the dealership that I elected not to do business with. I know the value of my trade in before I even step foot in the dealership, So I already knew that the previous dealership appraised my vehicle $1500 below the minimum price they could have appraised my vehicle for. However, Chase gave me the maximum amount I could have received for my vehicle; by doing this, Chase immediately built trust very early on in the sales process. It was at this point, I knew I would finalize the deal with Royal Automotive. Third, not once during the sale did I feel like information was being withheld from me, nor did I feel like I was being lied to, nor did I feel like I was being ripped off. I felt confident about my salesperson (Chase Murphy), I felt confident with the Manager who helped with the deal (Micah Murphy), and I feel confident to do business with Royal Automotive the next time I need a vehicle. I'd also like to give a shout out to David Thomas who offered a helping hand on several occasions with my 2 year old daughter and my 11 month old daughter, even though he was not involved in the sale. This was just icing on the cake to make us all feel like we were at home. Lastly, I am not one to usually leave a review, whether it be positive or negative; however, the service with Royal Automotive was so exceptional that I felt compelled, no obligated, to leave a review. Royal Automotive embodies honesty and integrity, and they are one of the few dealerships left that still conducts business ethically. Royal Automotive will do what they can to maximize your trade in, and they will work with you in finding a vehicle that is suitable for you and your family. Honestly, I am astonished at the service I received from Royal Automotive. I'd like to end this review with a statement that Micah Murphy made to me in response to my satisfaction: "I just want to sell cars in the same way I would like to buy a car." Listen, if you are looking to by a car. check out inventory on Royal Automotive, and if they have a car you are interested in, then give them a chance. I promise, you will not be disappointed.

I always use this dealership for my service work.. they’re always very friendly and prompt. Clean lobby area for waiting. The dealership lot and service area can be a bit congested to get around in at times.

I bought a used 2017 VW Touraeg when looking at several SUV's in the price range...the VW has more standard features than any other car in that $27k - $35k price range. Plus the car is so heavy but handles like a little compact car...I owned a 2011 Chevy Suburban and it is every bit as heavy but nimble as the 2006 Pontiac Torrent I owned too.

Tameron has been doing an exemplary job keeping my Azera on the road. It's the little details that can bug you, though. Twice recently they did not put back the caps on the air valve stems for the tires..... nothing item, but.... concerns me what else could be missed one day?

This car for my first car has met all my needs. Gets me from point “a to point b”. Fast, beautiful, and simple. Theres also lots of room

Matt and the team at Royal were absolutely great to work with. I found the specific SUV I was looking for online one morning this summer (2016 Chevy Tahoe). I sent an e-mail to Royal letting them know that I was interested in the car. Within an hour, Matt called me (before the dealership even opened that day) to talk to me about the vehicle. By the early afternoon, we finalized the terms of the purchase, including the financing - all of which was done over the phone and e-mail. Since I was an out-of-town customer, I left that afternoon to test drive and purchase the vehicle. When I arrived (30 minutes before closing) Matt and Micah were there to answer any questions I had about the vehicle and the financing. The car was inspected, cleaned, and ready to go when I arrived. It was as advertised and really exceeded my expectations in terms of its condition. I was off the dealership and heading back home within 90 minutes. Following the purchase, Matt continued to follow up with me when I had questions about the car and my out-of-state title / registering process. In all, this was a great car buying experience, and I would definitely recommend Royal to others.

I searched for and researched many mid-sized suvs and came across the Atlas not remembering VW now made one as well. I will have to tell you it surpassed my expectations and checked off all my needs flawlessly! I needed a family car to fit 2 car seats and 4 adults without being cramped and this works amazingly! The captain chairs give the car seats room to maneuver around, front and back since the whole seat raises not just the back! It has all the top safety features I was wanting plus the interior is just beautiful! I feel so proud of this car and can’t wait for many years in it!

My experience with Royal is the best I have ever had! Paul Lee is my forever go to man for all automotive needs! His knowledge, expertise, integrity, diligence and character exceeded my expectations. I never thought I could actually have a "good experience" buying a car (not something I enjoy doing... my old car died so I had no choice.. was dreading the whole experience). However, the interaction with the people at Royal was pleasant and completely stress free. I was 100% satisfied when I drove my new car home that day! Paul Lee, Aaron Hawk and Don Thomas made me feel like I was their most important customer that day. Their primary goal was to meet my needs and ensure that I was a satisfied customer. Royal Auto has my complete allegiance!

This vehicle has much more space than my previous Highlander, very comfortable on long trips, 0 complaints after a year of ownership, can't say that about other new cars I have owned. The only down side is the 20 mpg it gets, but is comparable to other SUV's in this class.

Ed Swanger is who I dealt with. I had 2016 High Country Silverado dually (gas). Royal had same year but in a GMC DUALLY (Diesel). I told them what I could afford, they made it work on both ends (my trade/plus the purchase). I grew up in Bham but have been gone for 28yrs (military). I was in town for 2 days. Great Experience! I WILL come back and do business with them again.

I got this car because I wanted a midsize SUV with plenty of cargo space for travel. It has that as well as plenty of leg room for passengers. There are three USB ports and a vent in the back for AC and heat. I also love the moon roof. This car checked off all the boxes I wanted in a midsize SUV.

We pulled in the dealership 10 min before closing and drove away at 8:30 with our new car. They offered us 1,500 more for our trade in than the previous dealership. And the sticker price of our new vehicle was priced just right! Micah and Ed were both friendly and didn???t seem to mind we were keeping them over.

This car met all my needs. Very Comfortable, and economic with very good stability on road. Volkswagen is an brand with good quality on is cars.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

The best all-around car I've owned to date, in 50 years of owing and driving cars. This one is great on-road, off-road and long-distance driving

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

I mainly used the car to drive between university and my house . I had a lot of problems with my previous car so I am very upset that I am moving and have to sell this Jetta because It was always very reliable. I love the car. It's great on Gas, especially if you are mainly driving on the highway. or low distances. You can make it with one tank for 2 weeks usually, it consumes very low fuel amount. We drove one long trip with it to Toronto and during the round-trip we only re-fueled 3 times. Best car I EVER owned and I owned a nice mercedes before this one. I purchased it used and I had only one problem which I paid out-pocket for and now you should be good to go for a long while. I did the 40.000 miles service and everything was in perfect conditions.

Friendly atmosphere, work was done promptly and was pleased

Roomy, comfortable, easy to handle, plenty of power on this FWD SE. Lot’s of features for the money with a high safety rating. Farfegneugen for sure.

My husband purchased a 2011 Infiniti QX56 and I must say I am beyond satisfied. They only had the car for 8 days before I saw it online, and although it was test-drove and checked out, whomever traded it in unpluged the battery so that the check engine light wouldn't come on for a couple of days. Well we purchased the vehicle as is no warranty. We had it for 48 hours before the check engine light came on and Donohoo Auto agreed to pick up the vehicle give us a courtesy car while they fixed our vehicle. Only for us to get the vehicle back and the check engine light came on again, and they stepped in once again. We are so appreciative for donohoo Auto and I would recommend them over anyone!!! The staff was very polite and attentive. Kathryn was such a doll, Jimmy was awesome, and Jim exceeded my expectations

This car has power and style at an affordable price. Hand's down it is funnest, classiest, peppiest cars I have ever owned. I absolutely love it. I got this car used - almost 4 years old - and it still has the look and feel of a brand new car despite having 120km.

After 30+ years of driving, and having made numerous vehicle purchases, I have never had a more pleasant experience than the two times I have purchased from Donohoo. They have an awesome web site that easily allows for a detailed search of their inventory. On our last visit I showed up and the car I was interested in was backed up to the the curb in front of the building as I had called ahead. After being greeted warmly by their two receptionists, and having my DL info collected, we were invited to take it for a test drive at our leisure with no other interaction from their sales staff. We took the next half hour to inspect and drive the car, and then met with a member of their sales team (Mark Hubbard) who gave us hard copies of the CarFax (also found in their web site listings) and Auto Check reports for the vehicle. All vehicles that I considered were priced very reasonably with respect to KBB Fair Purchase Price and NADA numbers. They advertise no haggle pricing, and I saw no reason to based on the research I had done. I asked for the vehicle to be put on a rack in their service department for a more thorough evaluation, and within 10 minutes I was walking underneath it with a flashlight. (NOTE: Their service department is quite clean and highly organized...pretty much what you would find at a new car dealership. Very impressive for a type A person like myself.) After about 15 - 20 to minutes to prepare the paperwork I was taken to their business manager to sign the documents and close the deal. I have never encountered another dealer that does business quite the way they do at Dononoo. My wife absolutely LOATHES car shopping as she has tagged along on too many visits to dealerships that lasted WAY too long (mostly in an attempt to pressure a sale). Her preference is for car shopping to be like dress shopping...go to the store...get directed to the appropriate department...pick out a few dresses...try them on...decide which one you like (can be more than one in dress shopping!)...head to a cashier...pay and leave. That's pretty much what you get when shopping at Donohoo. She actually enjoyed this purchase experience. That is a HUGE statement! I highly recommend Donohoo Auto if they have the make and model you are looking for!

This car met all my needs , reliable, stylish and efficient . I love all the features and technology this Vehicle Is equipped with And space it provides.

Bought a smart car and it had wrong tires. Jimmy gladly took care of the situation. But what also must be noted is that the issue was initially raised on your chat line and I was immediately referred to service and taken care of. I have already been spreading the word of the great experience w Donahoo to friends and co workers. I am glad to say I feel confident nfident if any issues do arise w my smart car (she's also good lookin🙂). I will be taken good care of. This has been the best xperence I have ever had at a "used car lot" 😄😄

It handles well. The only real issue I’ve had consistently is with the Apple Play. It doesn’t sync 20-30% of the time. There was a slight mechanical issue and my inspection light went on when actually I wasn’t due for a service for another 4000 miles. All in all it’s a nice ride.

I took my 2017 Camaro SS 1LE to Premiere for a squeaky noise coming from the back end. It took them a few days to figure out exactly what was causing the noise but they finally figured out it was a bad strut and they replaced it under warranty. Jeff was great to work with and easy to talk to. I???ll continue to do business with Premiere.

A decent car, but the last gen Honda civic an more sop the new civic is a much better option. The front seat is a true crucifix it is narrow and placed to the center of the car NOT the center of the space allocated. It could e 4 inches wider and that much more comfortable and fit in the space allowed. this forces the drivers calf against the protruding center console. The cup holders are too far back as it the shifter. and lets face it , the car has an automatic put the shifter on the dash! save the room. the auto is awful! the manual shift is okay but a good cvt would be better with the turbo. The motor whines in a not interesting way.

I recently purchased this 2016 vehicle pre-owned from Trend Motors in Denville, NJ. After two weeks, I am very happy with it. It is sporty, feels well crafted and has good tech for me including GPS, back-up camera, Apple Car Play, heated seats and a sun roof. The ride is zippy in the 1.8 liter Turbo which I have. It also has a sport mode with more aggressive shifting as well as a manual shifting mode. I would definitely get another VW tho as I am nearly 6 feet, I might get the bigger Passat. However, I do recommend giving this car a test drive and based on two weeks driving, I would say purchase this car. My dealer was pretty good.

This car has been great to me. After having a golf, I do not see myself getting any other type of car. The gas mileage, the surprising amount of room it has, and ride it delivers is by far the best.

I recently purchased a 2018 Volkswagen Tiguan from Serra Volkswagen after being run through the ringer by another dealer in town. Jared, Kyle and Curtis made the whole purchasing process stress free. I came in and test drove the vehicle at 7pm and by 9am the next morning I received a call to come pick up my new car. They made sure the air pressure was full in the tires and that the car was beautifully detailed when I picked it up. Jared even went out of his way to follow me to return my rental car from the other dealer in town. After I accidentally left my drivers license at the dealer Kyle personally delivered it to me at my place of business so that I would not have to travel back to their dealership. I don???t think I could ask for better treatment or customer service. I would purchase another vehicle from here in a heartbeat and will be recommending them to everyone I know. They went above and beyond to make sure that I was happy.

Great and wonderful and very helpful sales people this is my second car from the same dealership and sales person last yesterday I bought a 2017 now I got a 2019 Volkswagen Jetta great four door loaded and great on gas.....

The color is a beautiful blue. The silver accents just make the car more beautiful. I love how roomy the vehicle is. The sound system is one of the best that I have heard. I love the steering features. We argue over which one of us gets to drive it.

Had to order parts for a 2001 jetta couldnt find it anywhere. Daniel the Parts manager was able to find them and had them in stock he took military discounts and made the process quick and easy and didnt upcharge like most other places

Excellent design and fairly reliable reputation. roomy on the inside. Fairly efficient on gas, unless you push it and the Turbo charge kicks in. Full size the give better chance in case of an accident.