This was a pleasant buying experience and John is a professional who listens - from the test drive to the negotiations. He even offered to stop by my home and help me program the garage door opener if needed. Picking up the car today was a pleasure - he went over everything about it in detail and I am a happy customer of Morong.
I told them what I was looking for and where I needed to be from a price perspective and they made it happen. They were able to secure the car I was looking for out of state and even given that extra step the entire process was completed in 5 business days.
This is the first time I bought a car and was very nervous. John Phillips and the entire Morong Falmouth staff made it so easy and clear. I feel I received a quality vehicle at a very reasonable price. At no time did I feel pressured. Honest, supportive, simplified. THANK YOU!
Purchased a new S4 but was conflicted about SUV vs. the sports car given that it's Maine. Jannie and the team were low-pressure, supportive, and informative. Hoping for solid service and support going forward but so far, I would highly recommend Jannie (good stories - start with Africa and choppers!) and Morong.
Morong Falmouth made it possible for us to buy the used vehicle we wanted by working with us on the price and addressing all of our concerns. John was very accomodating in working around our schedules for meeting to test drive and signing paperwork. Car buying can be stressful and they made this a pleasant experience. Thank you Morong!
My experience with Morong was exceptional from start to finish. This is the second vehicle purchased at Morong and on both occasions the sales people were polite, professional, and courteous. I never felt pressured nor intimidated as we performed the dance of negotiations. I ended up feeling like I got a fair deal and have zero regrets. The term "buyers remorse" has not been experienced in either of my transactions with Morong. Salesman John Phillips is an excellent representative of Morong's staff. He demonstrates the kind of integrity and professionalism that will almost always lead to success. Thank you John and Morong Falmouth.
Purchasing a new car can be an unpleasant experience. In this case we were pleased with our dealings with all the folks we interfaced with and particularly Dan Durham who is professional and not"hard sell". Dan made the process organized and efficient including finding a car in the color we desired at another dealer.Ashley Treadwell was my first contact with the dealership and she provided information I was seeking before we visited the dealership. Richard in finance was both knowledgeable and professional.
I have been to other dealers who have rushed me into filling out paperwork and wouldn't work with me on a price- very different with this dealer. Morong Falmouth provided an easy, stress free experience with no pressure or rush. Tyler was great with answering my questions, and working with myself and the dealer to get the price and accessories I wanted. They were even able to match the rate for a loan that I was pre-approved for at my credit union. I received a call from Matt, the manager, a few days later about a Mazada promotion that needed to be added which would bring down my monthly payments. Overall great experience!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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