This was a pleasant buying experience and John is a professional who listens - from the test drive to the negotiations. He even offered to stop by my home and help me program the garage door opener if needed. Picking up the car today was a pleasure - he went over everything about it in detail and I am a happy customer of Morong.
I told them what I was looking for and where I needed to be from a price perspective and they made it happen. They were able to secure the car I was looking for out of state and even given that extra step the entire process was completed in 5 business days.
I bought my first “new” (wasn’t new just way newer than I’ve ever bought before) from them. I had a really nice experience thus far. People were kind, facility was great, car was detailed impeccably. The salesman (Mark) was super nice and welcoming, even to my crazy toddler. I didn’t feel pressured or like I was schmoozed into the sale. He even recommended some different options to me when I didn’t think I could get financing on the one I wanted. In the end they came down on the price enough I could get financed on it through my bank and the process really was “easy!” Thanks for making my first dealership experience a good one!
My husband drove volvos for years and sold his last one a few months ago. we purchased a different car and right from the start had problems - it was NOT a volvo and the dealership was NOT helpful and ultimately I suggested we trade for a volvo v60. he said he did not want the hassle. I said I would do it. so I drove to volvo on a saturday afternoon, had the pleasure of working with Ralph D'Angelo and Matt Anderson, and at the end of the day drove the car, the pre-owned nifty volvo v60 home! it could not have been easier, it could not have been more pleasant - everyone at this dealership was fantastic, professional, dedicated to getting us in the right car and making the trade happen that day. no angst, no dickering... good questions and conversation and a fabulous car at the end of the day. I cannot recommend Ralph and his team highly enough. thank you.
I am letting the rest of the community know the owner cares about his customers. I posted a review and the next day i got a call from the owner to correct the issue. The alignment was fixed and the turn signal repaired. The owner understand the care to put the customer in the correct car even more so when it is the customers child who will be driving the car. With the owners action i will be making a purchase for my next young driver with Lake City. I thank them for their actions.
We started by shopping on the web and came across a couple of SUVs ,that we wanted to check out that we're at lake city imports .We had an excellent experience dealing with them on the web which transferred over to in person at the dealership. We thank them for there time and can't wait to continue to do business with them in the future.
I have bought many cars over the years..This was the best experience possible. We were encouraged to try as many cars as we wanted. We were impressed with everyone. The owner was there very friendly. Very happy with our new car. Ha 've shared our positive experience with anyone willing to listen.
Rarely, and I mean rarely do I find a car dealership that stands by their word. Dan and his team have proven that when they make a promise, it WILL be kept. I have referred friends and will buy my next vehicle there for certain!
i never ben to a dealership that treats you the way thay do..thay go above and beyond. no words can explain.. thay are a 5 star dealer ..YES I WILL BUY ANUTHER CAR /TRUCK hear...great guys ..thank you ..
Salesman was friendly and personable. Took a couple test drives. Service was very quick. Once I decided I wanted to buy it, I was on the road in my Mustang in less than 30 minutes. The sticker price was pretty much their lowest so not a lot of room to haggle, but I did get them to round down to the nearest thousand.
Service was pretty good never bought a car before and my parents have had good luck there so I thought I’d try it out. Didn’t end up getting a car but the service was excellent.
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