The sales members treated me politely and we're NOT pushy at all. Pricing was transparent and they worked hard to make then pricing attractive. The service members are very kind and helped me out get the right options and accessories. They also we're very accommodating to my work schedule.
I was recently in the market to purchase a new car so I stopped into Milam Mazda and I was greeted by Chris Wodjenski. Instantly he made me feel at ease with the process of purchasing a new car. He's very knowledgeable about every model and options. After looking at a few cars I decided to go with the Mazda 3 Hatchback. I highly recommend you stop in and talk with Chris Wodjenski. You will not regret it.
Pleasant car shopping experience with Steve Lewis.
by Tina from Woodinville, Wa
November 25, 2018
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
Sales team is awesome.. service & repairs is awful
by NIKHIL DIXIT from WOODINVILLE
November 9, 2018
Oh the service shop really needs to improve. I bought a new xc90 2018 from sandberg volvo; it was a loaner and interiors were smelling bad. Sales guys promised that car will be detailed and there would not be any trace of foul smell. I took the delivery on 10/10/2018 and that foul smell was replaced by another smell that kept giving me migrane. I went back to sandberg and they worked on that odor to replace it with another bad odor that didnt give me migrane but my wife wouldnt sit in the car or take it out with her friends feeling ashamed of that odor. It has been almost a month now and sandberg has still not resolved it. I love the car but find volvo service totally unacceptable. would not recommend others. Such a fine car but poor volvo service is doing a favor to its competition.
I received excellent service today from Winston Felix, who was recommended to me by a friend who also got excellent service. I got a good deal on a newer model with low mileage. Satisfied customer. I recommend Winston and Sandberg. We worked together since July with multiple visits to find what I needed. NO pressure, felt comfortable. Patience has paid off.
The woman that checked me in took the time to show me how to work a few things on the car. She was also very thorough, efficient and personable. Work was done in the time they said. Lots of good snacks to munch on. Workspace was available to spread out and work on the project I brought. There were things to help pass the time - TV, reading material. I felt confident the work was done professionally and well.
Biniamin was an A Class in helping me buy a used car, even though I didn't buy it from him. Friendly, nice and very helpful! I ended getting a newer car from a different dealer, but I would have hesitated to buy from him just based on his helpfulness. Highly recommend him!
This is my third purchasing experience with Sandberg and it keeps getting better every time. The sales staff is respectful, knowledgeable, and personable. Isaac is without question, the best automobile salesperson with whom it has been my pleasure to work. The extended team of Victor, Tim, and Benjamin were also extremely helpful. Both transactions of purchasing and selling my new and old vehicles, respectively, could not have been made more easy. Truly hassle free shopping.
The newly remodeled showroom was also most impressive.
Natalie and Patrick go the extra mile to coordinate service, to explain any issues requiring attention, and keeping customers informed regarding progress to completion. Service has found potentially dangerous issues and resolved them. They are the reason I purchased my last vehicle at Sandberg NW Volvo Cars!! Thanks so much.
Wanted to get something smaller, kids out of house
by Lisa Bertini from Fox Island
December 4, 2018
Saw the television commercials for the new XC60. My husband and I stopped into the Fife dealership when we were in the area. The test drive sold us instantly. We already knew we loved Volvos and the service has always been great (Bob is 5 star). Now we have a salesperson to match (Joe Stoberger). The XC60 is mine, but the husband is jealous. He may get the new XC40 next year!
You must see Brian and Connie to buy your next Volvo, and make the specific request to work with Amy in finance to do your paperwork. Amy made the final part really seamless. Brian knows everything about Volvo and Connie makes you feel like the red carpet has been rolled out for one of the major purchases in your life. Very happy and we love our brand new XC90.
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