Easy, HONEST, understanding, LISTENED to my concerns!
Mike Thornton and Stan Wartzman were great in the showroom as well as Andy MacCord in F&I. Dan Reddish (and the Silver Team techs!!) in service is an honest, sincere, knowledgable tech I actually trust.
Rado, the salesman that I worked with, was fantastic. He spent a lot of time answering my annoying all my questions. Then after we agreed on the sale, Bong Lee was super pleasant and knowledgeable about the extended warranty and the final sale transaction was a smooth experience.
No pressure. Sales manager called to give us an update on the car. Salesman gave us plenty of time to discuss our options. Salesman made a suggestion that actually got us into a car that we liked more than the one we originally looked at.
Everyone I dealt with was very friendly and helpful. Overall I had a very easy and stress free experience. If the service department is as great as sales then I look forward to having my vehicle serviced by Bill Kidd’s
I came to the dealership with the intent to purchase. I had already done my comparison shopping. The sales rep, Billy, was most accommodating. I had to come back the next day with my husband (he's recovering from surgery)to take him for a test drive and since Billy was off, Tracy, the sales manager filled in for him. All in all, it was a positive experience - no stress!
Mr. Steinfein provided excellent knowledge and was extremely courteous. He kept me and my husband informed about the progress of our car throughout our entire wait. We have previously owned both a Mercedes and a BMW but decided to purchase a KIA based on some of our friends who bragged on KIA's high quality customer service. We now have bragging rights, they have the most honest and caring customer service and very knowledgeable staff.
took my 2018 optima in for the free 3000 mile oil change and check over. service dept great oil change only took 45 min but the had to wait another 45 min to for the car wash :( Also when I left they gave me an invoice of the work done. Parts and labor for an oil change was $73.75!!
Richard Sinclair is one on your team that you should be proud of. He is very professional and he make sure you are taken care of for the entire time you are waiting. Everytime we are being serviced, he take his time with you and let you ask questions and answer them without rushing you. The Penn Family
I have been a Bill Kidd's customer for 20 years. Don Soltys has been my go to sales guy. He is punctual and very knowledgeable. He has a friendly disposition and gives lots of options. Thanks Don and Bill Kidd's
Have been dealing with Bill kids since 1973. Have never felt like I was beingin “had”. Hans Blom is and has been our sales rep for man years. We have total confidence in his guidance, competence and honesty.
This was, by far, the best car buying experience I’ve ever had! From the start, Hans made me feel comfortable and worked with me to find the Tacoma I had been wanting. He listened to my needs, questions and concerns and went out of his way to make my dream truck happen! My wife and I had visited and contacted a few other Toyota dealers but none made us feel as welcomed and important as Hans did! Tracey and Bong also made our truck buying experience fun and memorable! Their kindness,
honesty and enthusiasm were fantastic and made our decision to purchase our Tacoma from Bill Kidd’s an easy one!
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