Reviews
We couldn’t be more grateful for the outstanding support
We couldn’t be more grateful for the outstanding support we’ve received! Samantha is always professional, responsive, and incredibly helpful every time we need assistance with any of our vehicles. Whether it’s a simple question, or getting service maintenance done on one, the issues are resolved quickly, and she is always keeping us in the loop of any changes that may happen. It makes a huge difference knowing we have someone we can count on. Thank you for always going above and beyond — your hard work doesn’t go unnoticed Samantha!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing such wonderful feedback! We’re so glad Samantha has been a reliable and helpful resource for you. Your kind words mean a lot, and we’ll make sure Samantha knows how much you appreciate her dedication and hard work!
Seemed not to have everything together, couldn’t locate
Seemed not to have everything together, couldn’t locate my car after being towed in. Jimmy in parts was a joke. Cody on the other hand was great..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for your feedback, Terry. We appreciate you taking the time to share your experience with us. We strive to ensure every aspect of our service meets our customers' expectations, and we regret that we did not meet that standard in your case. It is encouraging to hear that Cody provided great service, and we will certainly address your concerns regarding the car location and the experience with our parts department. To discuss this further, please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com. Your satisfaction is important to us, and we are committed to improving our services.
Samantha was great and Awesome.
Samantha was great and Awesome. She takes care of me all the time. Awesome worker
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re happy to hear Samantha always takes great care of you. She truly is awesome!
Friendly helpful and quick service Arturo greeted with me
Friendly helpful and quick service Arturo greeted with me with a smile. Explain everything and got my car in and out quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're happy to hear that Arturo greeted you warmly, explained everything clearly, and got your car serviced quickly. We appreciate your feedback and look forward to serving you again!
It was a smooth process, and Clinton made it very easy
It was a smooth process, and Clinton made it very easy and was very helpful and knowledgeable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're happy to hear the process was smooth and that Clinton made your experience easy and informative. We appreciate your feedback and hope to serve you again soon!
Excellence and very nice service and Samantha she’s very
Excellence and very nice service and Samantha she’s very helpful thank you very much to have her
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're happy to hear you experienced excellent service and that Samantha was so helpful. We truly appreciate you recognizing her efforts and are glad to have her on our team!
Thank you to the female who checked me out, I'm sorry but
Thank you to the female who checked me out, I'm sorry but I forgot her name. She was very polite
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We’re glad to hear you had a positive experience with our team member. We’ll make sure to pass along your appreciation to the ladies at checkout. Hopefully, next time we can get her name for you! If there’s anything else you need, just let us know.
Fast, great communication, friendly service, takes care
Fast, great communication, friendly service, takes care of costumers, I needed a ride home and they didn’t even hesitate to help. Took care of it quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear about the fast, friendly service and clear communication you experienced. It’s our pleasure to help out however we can — including getting you a ride home quickly. We truly appreciate your trust and look forward to assisting you again!
They kept me informed of the work being done.
They kept me informed of the work being done. Let me know how long additional work would take.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad we could keep you informed and updated throughout the process. We appreciate your trust in us!
Use to be owned by john cantrel, not sure on new will
Use to be owned by john cantrel, not sure on new will give a go
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts! We appreciate your willingness to give us a chance under new ownership. We're committed to providing a great experience and look forward to earning that fifth star from you in the future!