Reviews
Very professional and service was great Took my truck for
Very professional and service was great Took my truck for open safety recall. They said it will take 3 hours to complete the work and after 1 hour and 30 minutes they called me to let me know that the truck is ready .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ziad, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jamaal made this process quick and painless.
Jamaal made this process quick and painless. he was very attentive, explained everything in detail and wasn’t the typical pushy salesperson! Chad in the finance department was also a pleasure to work with! I have 2 family members in the market for a new Jeep and I will recommend Dallas Dodge for sure!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your positive comments about Dallas Dodge Chrysler Jeep RAM! Thanks again for the recommendation, and have an amazing day!
The whole experience was great - beginning to end!
The whole experience was great - beginning to end! They were not pushy, showed me exactly what I’d be paying, and got me set up and connected to my new Jeep in no time!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Sat in a waiting room no longer than 1 hour and 30 min.
Sat in a waiting room no longer than 1 hour and 30 min. Due to the waiting line that was fast. Dealership brought up a few things that needs service to keep my car in tip top running condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Eddie, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
Craig was helpful and kind and friendly and the Service
Craig was helpful and kind and friendly and the Service was quick and I would return to this dealer at LBJ Freeway for future service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Judith, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. Please don't hesitate to reach out if there's anything additional we can do for you.
Dennis from service department helped me out.
Dennis from service department helped me out. I was in and out quickly. He’s been taking care of my vehicle since it was purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Brandon, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
BAD COMMUNICATION AND SERVICE FROM MANGER & VILMA SMH.
BAD COMMUNICATION AND SERVICE FROM MANGER & VILMA SMH...RICHARD CAME THRU FOR ME BOTH TIMES!!!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service Manager dejohnson@dallasdodge.net
Horrible communication from managers and Vilma, she was
Horrible communication from managers and Vilma, she was disrespectful and took no accountability for the misinformation she provided also left while i was still there went to ask her a question and was gone, had to replace her with Richard and he was clutch thru the rest of my process.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Derek Johnson Service Manager dejohnson@dallasdodge.net
To be completely honest, keeping it 💯, I was already
To be completely honest, keeping it 💯, I was already running late leaving the house in the a.m. and noticed my phone didn’t charge over night, I got up later than usual, forgot to brush my hair, and forgot to get me my coffee from 711. But lucky thanks to the ppl up in here, greeting me jumping out the truck, noticing I’m quite a mess, letting me know not to worry and they’ll take care of me while I go sit down and wait! Man, they got coffee, water, a bunch of chargers up in there, and very comfy chairs! No lie, I xxxx near didn’t go back to work, it was nice up in this place! Too bad I gotta get back to work with my bosses truck! Quite, peaceful, and well mannered employees! Next thing I know, George your truck is ready! Man, I can’t wait for my bosses next oil change, and tires rotation! Great job guys, ya’ll keep up the hard work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Professional, informative, and fast service.
Professional, informative, and fast service. Staff and service advisors are always friendly especially Ronnie Deluna.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!