Reviews
Disappointed didn't rotate my tires when asked and the
Disappointed didn't rotate my tires when asked and the technician didn't try after asked to do it a second time. We had to bring truck back for rotation after speaking with a manager. We paid for service and not treated as valued customers. For this to be a dealership and what I ask for not to be done, very disappointing!!!
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing, Dallas Dodge loves our customer feedback so may improve customer experience. Aftermarket accessories or modifications to vehicle that are non - manufacture components delay, or we are unable to perform maintenance request etc. Aftermarket lug nuts are not standard, can cause damage to the part without the proper aftermarket tool for the modifications added, not standard specifications. Stuart Sliva General Manager 214-319-1216 ssliva@group1auto.com
When we took the truck back to the dealership the next day they rotated the tires, as they should have done the first time, because again, my wheels do not require a different aftermarket tool to remove, as they saw when we took it back.
Good people.
Good people. Good service. Very nice people. Nice place as well. Service was good and fast
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Ms. Velma was awesome; provided outstanding customer
Ms. Velma was awesome; provided outstanding customer service. listen to what I was saying, and made me feel comfortable that she will keep me notified upfront regarding additional issues if need for my car. Provided directions to the ladies room, waiting room or if I needed a Lyft; offered coffee and water.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sarah, we're happy you found Velma to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I really liked the treatment at this dealership.
I really liked the treatment at this dealership. The salesperson was very friendly. Everything related to my purchase was friendly other than I was nervous I was excited
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Dallas Dodge Chrysler Jeep RAM! If you have any further questions, please don't hesitate to reach out!
My wife and I have purchased multiple vehicles from
My wife and I have purchased multiple vehicles from Dallas Dodge. We had high expectations and weren't disappointed. The service and price can't be beat. They got me in the same day and finished the service while I waited. Everyone I spoke with an the dealership was polite, professional, and respectful of my time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Chasity, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
She was amazing, very supportive, everything went well
She was amazing, very supportive, everything went well ,appreciate doing business with her,will be back soon
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sonja, we're happy you found our staff to be so supportive during your experience here at Dallas Dodge Chrysler Jeep RAM. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always a pleasure working with this team of
Always a pleasure working with this team of professionals! I will return soon for more service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!
Paid $4,700 for a repair, they kept my vehicle for 2
Paid $4,700 for a repair, they kept my vehicle for 2 weeks. Called and told me my vehicle was fixed, and same day vehicle has the same issue.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to speak with us directly over your recent concerns. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Stuart Sliva General Manager 214-319-1216 ssliva@group1auto.com
Great service.
Great service. Would recommend this dealship to my friend and family members. Thank You dodge
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
Fast, knowledgeable, and resourceful service.
Fast, knowledgeable, and resourceful service. I got a oil change and my service advisor was smart
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!