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Jim Lupient INFINITI

(237 reviews)
Visit Jim Lupient INFINITI
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (763) 515-8012 (763) 515-8012
Used (763) 515-8154 (763) 515-8154
Service (763) 515-7872 (763) 515-7872

Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Lupient INFINITI from DealerRater.

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Best dealership service department

They have an amazing service department. I've always worked with Moe Sadat and he is extremely knowledgeable and gives great service. Best dealership service experience I've ever had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-Star review! We will pass your positive feedback along to Moe!

Happy review

Customer service is right on point every time! Snacks and variety of drinks are appreciated! Michael is the one to go to! Thank you Michael!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-Star review, Aleks! We appreciate your business and will pass your kind words along to Michael!

Excellent Customer Service!

Andy, Mikey, and Moe always take care of me when servicing my car at the dealership. I’d highly recommend this place if you are looking to buy or service your car. Overall great customer service and experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-Star review, Chris! We will let the team know about your positive feedback!

Julie Bakken is a true professional not to mention very...

Julie Bakken is a true professional not to mention very attractive. :) The Service department was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for the 5-Star review!

Great service definitely would give my business

Very helpful and good service would definitely come back and give Mark my Business. Would recommend it to family and friends with out a dought

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Edgar! We will pass your kind words along to Mark. We appreciate your business!

Very professional!

My experience buying my new 2022 QX80 was wonderful. Very comfortable surroundings and everyone very helpful! complete instructions given on the new vehicle. cant beat their service they gave me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Peggy! We truly appreciate your business and hope you are loving the new QX80!

I highly recommend this dealership and brand! Great...

I highly recommend this dealership and brand! Great service, quality and safety; I feel a great peace of mind knowing my family is safe with the great care they take with my Infiniti. Service center is excellent!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review! We truly appreciate your business and we look forward to serving you again in the future!

Moe does an incredible job of explaining why there is a...

Moe does an incredible job of explaining why there is a need for certain services and the benefit of getting it done long term.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the 5-Star review, Paul! We will pass along your kind words to Moe!

Great dealership with great service. Moe is the best!...

Great dealership with great service. Moe is the best! They have taken care of my vehicle for years. No issues

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review! We will let Moe know about your kind words!

They provide great service and keep my car safe for my...

They provide great service and keep my car safe for my family! I Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review!