Reviews
New Car
Have been a customer of Lupient Infiniti for over 8 years. Great customer service. Sales agent, Kiana, was outstanding helping me to secure my new car in the current challenging car market.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-Star review, CJ! We truly appreciate your continued business and we'll pass your kind words along to Kiana!
Great experience
Worked with Mark Kuller, would definitely recommend him! Values your time, opinions, and maintains a great overall experience. Incredible dealership and amenities for their guests.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for the 5-Star review, Joe! We're so glad to hear you enjoyed working with Mark and we truly appreciate your business!
Amazing experience
Darrin and Mark were fabulous! Trade-in and purchase process was so smooth. Love the new vehicle. Will definitely work with them again on future purchases!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-Star review, Beth! We are so appreciative of your business and we will pass your kind words along to both Darrin and Mark!
Kiana was great!
Kiana was super great! She was down to earth, comfortable, friendly, and knowledgeable. She gave us a lot of attention even spending time to explain all the dash functions before I left in my new vehicle. Which BTW was very helpful as it was confusing. She advocated for us with her supervisors due to them not wanting to give us enough on our trade-in which is why 4 not 5 stars (not her performance). That took a few days to get their agreement and then Kiana stepped in and made it all happen! Give that woman a raise!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the review, Shannon! We truly appreciate your business and will certainly pass these kind words along to Kiana!
Amazing customer service!
I had great experience at this particular dealership and Keanna was amazing with the sales! I love the QX50 I purchased! Thank you all. I would highly recommend coming in and checking out what they have to offer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-Star review, McKenna! We appreciate your business and will pass your kind words along to Kiana!
Moe's the only one I call!
Moe's the only one I call for anything with my Qx60. Everything is always handled professionally and well. I'm completely confident when I bring my car to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the 5-Star review, Aaron! We will pass your kind words along to Moe!
Best Place To Service Your Vehivle
Michael and Mo are the guys to connect with when your infiniti needs service!!! Very friendly and excellent at communicating. It is very easy to get scheduled service and Michael and Mo go above and beyond to meet the vehicle service on my qx60. I would not have my vehicle serviced anywhere else!!! Call them today!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the 5-Star review, Trisha! We will pass your kind words alone to Michael and Moe!
Great service experience
Great dealership - Moe Sadat is a super-star service consultant! He was able to provide a loaner vehicle when none were available. I will certainly use Jim Lupient Infiniti again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the 5-Star review, Dana! We'll pass your kind words along to Moe!
My purchase experience was great. I have been taking my...
My purchase experience was great. I have been taking my vehicle there for service for years, and they are always great. Lately I have had Michael as my service consultant and he is very professional and fun to talk with. I will continue to go there for my servicing.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-Star review! We appreciate your business and will pass your kind words along to Michael!
Knowledgeable and Helpful
Both Alisha and Darrin were very knowledgeable and helpful throughout our car buying experience! They were kind, caring and ensured all our questions were answered.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the 5-Star review, Meredith! We will pass your kind words along to Darrin and Alisha!