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Jim Lupient INFINITI

(237 reviews)
Visit Jim Lupient INFINITI
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (763) 515-8012 (763) 515-8012
Used (763) 515-8154 (763) 515-8154
Service (763) 515-7872 (763) 515-7872

Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Lupient INFINITI from DealerRater.

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Will definitely be back!

Andy provides me with amazing service every single visit. I never feel like I'm being sold something I don't need. This dealer goes above and beyond for their customers

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the 5-Star review, Will! We will pass your kind words along to Andy!

Outstanding experience.

I came in for routine service on my old SUV and left with a new one. Thanks, Nathan, for making the process go smoothly. Also, thanks to Kiana for educating me on the new vehicle and taking the time to answer all of my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the 5-Star review, Robert! We appreciate your business and will pass your kind words along to Kiana!

Outstanding Service Department

Service Department is great! Quality work by outstanding personnel. Always kept up to date with status and the managers go the extra mile when you need them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-Star review, Steve!

Awesome service!!

Michael always does an awesome job, checking me in and taking great care of my vehicle. It’s always a pleasure working with him. See you for my next service soon!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review! We appreciate your business and will pass your kind words along to the team!

Infiniti Perfection

Awesome service everytime I come to this dealership. Moe is awesome!! The service is fast and the facility is great! I would recommend coming only to Lupient Infiniti!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-Star review, Paul! We truly appreciate your business and will pass your kind words along to Moe!

Kiana is great!

Kiana was very prompt in her responses, and very helpful and knowledgeable throughout the buying process. She also took the time to show me the cars features and such after hours which was great! I had a wonderful first time experience purchasing a car and look forward to servicing my car there in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Leah! We're so happy to hear that you enjoyed working with Kiana and we will certainly pass along your kind words. Thanks for your business and we look forward to working with you in our service department!

Great experience

Mark was great! He explained everything and made sure we got a vehicle that would work for us. He took the time to explain all the features

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Becky! We appreciate your business and will pass your kind words along to Mark!

SERVICE

Moe Sadat and Mikey always does a great job, checking me in and taking great care of Infinti when I bring it in for any service needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-Star review, Boun! We will share your kind words with Moe and Mikey!

Tire service.

Great service. Very prompt and curtious. Mikey was Great! Would recommend to anyone. Very thorough. Answered all my questions thoroughly. Will be back again. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the 5-Star review, Lynne! We will pass your kind words along to the team!

Best dealership service department

They have an amazing service department. I've always worked with Moe Sadat and he is extremely knowledgeable and gives great service. Best dealership service experience I've ever had

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-Star review! We will pass your positive feedback along to Moe.