Reviews
I AM A COMBAT VET.
I AM A COMBAT VET. WHEN I COME IN FOR SERVICE I ASK THAT YOU WIPE THE INSIDE OF THE FFONT WINDOW (CAN NOT DO..BAB SCHOLDERS..THANKS TO ARMY TOUR.) HE IS THE ONLY ONE TO DO IT.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review!
Service manager- Bingham very helpful.
Service manager- Bingham very helpful. Great service overall. Would recommend to my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the 5-star review!
Good personalized service for repairs.
Good personalized service for repairs. Overall very good customer treatment. Only negative is labor rate to change an air filter is the the same as the most complex repair prcedure.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review
The staff was very relaxed and did not pressure me into
The staff was very relaxed and did not pressure me into buying. I knew kind of what I wanted and Logan helped me make the right choice for me. Their financial person and Logan both went above and beyond.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We're so happy to hear you enjoyed your experience with our team and we truly appreciate your business!
I inquired about an upscale SUV on your site and I never
I inquired about an upscale SUV on your site and I never heard back from them.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're sorry if you didn't hear back from us, Dan. Sometimes, there may be a typo in the contact information. We do respond to every inquiry promptly, but there may have been an outside factor that we weren't able to overcome here. You are always welcome to call us directly to connect.
Michael did a terrific job helping to diagnose my
Michael did a terrific job helping to diagnose my situation and worked with the tech to complete the repairs. The tech sent a video clip of the areas that needed repair - a picture is worth a thousand words. Michael gave timely updates both via text and phone on the status and completion of the work. Just picked up the car and all work on the service order was completed. As it had rained overnight, Michael took the time to run through the car wash a second time. Overall, a great service experience. Keith
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5-star review, Keith! We're so glad you had a wonderful experience with Michael, enjoyed our video inspection, and acknowledged the extra care our awesome team provides. Thank you for your business!
Ross was very good to work with, straight forward.
Ross was very good to work with, straight forward. I very happy about the way it turned out
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-Star review, Tom! We're happy to hear you enjoyed working with Ross!
Thank you for the 5-Star review! We're happy to hear you enjoyed working with Ross!
Dealership is very pleasant atmosphere.
Dealership is very pleasant atmosphere. Great amenities such as coffee and other beverages, great cookies, Employees very friendly and attentive!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5-star review! We're so glad you enjoy our team and amenities!
We had one of the easiest buying experiences at Lupient
We had one of the easiest buying experiences at Lupient Infinity when we purchased a 2021 Ranger Pickup. Cianna, our sales representative, was really nice, an excellent listener and answered our questions with no pressure or flim-flummery one so often associates with buying a vehicle. We recommend our experience with this dealer. The truck is excellent and their lifetime power train warranty was a great bonus.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the 5-Star review, Nick! We're so glad you enjoyed working with our team and hope you're loving that Ranger! Thanks again for your business, and we hope to see you back!
Where you have your Infiniti serviced really matters.
Where you have your Infiniti serviced really matters. Thank you to the pros in the Lupient Service Dept. I bought my brand new 2003 FX45 from Lupient Infiniti and have had it serviced at the dealership ever since. The customer service I receive is outstanding. I get treated like royalty every time I drive in and the quality of service seems to get better every time. Moe and Michael go above and beyond the call to take good care of my car. The odometer is now at 526k miles and it still runs like new. I'm very pleased. Tim
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review, Tim! We're so glad our service team has provided consistently great experiences over the incredible life of your vehicle - over half a million miles!! We will certainly pass your kind words along to Michael and Moe and we look forward to your next visit!