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Jim Lupient INFINITI

(234 reviews)
Visit Jim Lupient INFINITI
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (763) 515-8012 (763) 515-8012
Used (763) 515-8154 (763) 515-8154
Service (763) 515-7872 (763) 515-7872

Reviews

(234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Overall Fantastic Experience

Had a SUPER buying experience. Went to buy a car for my wife and ended up buying one for me too! Mark was a great sales rep. He made me and my wife feel welcome and comfortable. He was fabulous. Darin, the manager, gave us great deals and Julie, the business manager secured low rate financing for us. It was such a pleasure to work with this team. We left feeling really good about our entire experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the 5-Star review, Mike! We're so glad you enjoyed working with our team and we truly appreciate your business!

Dealership service at its best.

Always get great service and can depend on Mo to give good advice on what your car needs. Have gone to Lupient infinity since I bought my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-Star review, Jane! We very much appreciate your business and will pass your kind words along to Moe!

As usual, Moe is the shining star in service.

As usual, Moe is the shining star in service. This isn't my first Infiniti that I have serviced and it is ALWAYS been easy, fast and professional. Thank you for all the service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the 5-Star review, Jeremie! We appreciate your service business and will pass your kind words along to Moe!

Excellent customer service.

Excellent customer service. Very friendly staff. They make getting your vehicle serviced east, and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the 5-Star review! We appreciate your business!

Great service.

Great service. Very well done. Polite, respectful, I really felt well taken care of, and recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the 5-Star review! We appreciate your business.

Great dealership

Everyone was very nice. Kiana sold me my car and made sure I had everything I needed. Micheal helped me service my vehicle. Great place highly recommend buying a car there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Brittany! We appreciate your business and are so glad you enjoyed working with Kiana and Michael!

Very good and knowledgeable about what they are doing!

Very good and knowledgeable about what they are doing! Love this place !! Wouldn’t take my car no where else

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you again for taking the time to let us know how we did; we look forward to your next visit! Take care!

Consumer response

Jim lupient is the best

Outstanding

Our salesperson Kiana was professional, courteous, knowledgeable and flexible. She went out of her way to get us the best deal and gave us exceptional service and attention! Ask for her if you are shopping for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Justin! We're so glad you enjoyed working with Kiana and we truly appreciate your business!

Great experience!!

Kiana Coombs, sales, was great to work with!! She was thorough, polite, comfortable to work with, and very knowledgeable about the vehicle we were purchasing. Julie Bakken, finance, did a great job too laying out all the options and differences between them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Tim! We appreciate your business and are happy to hear that you enjoyed working with Kiana and Julie! Thank you!

Check out Jim Lupient INFINITI

Kiana made our experience great. She was very knowledgeable, gave us all of our options, and was patient while we made our decision. They were very busy when we were there but still managed everything in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Ann! We're elated to hear about your great experience and will be sure to pass your kind words along to Kiana! Thank you for your business!