Skip to main content

Jim Lupient INFINITI

(234 reviews)
Visit Jim Lupient INFINITI
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (763) 515-8012 (763) 515-8012
Used (763) 515-8154 (763) 515-8154
Service (763) 515-7872 (763) 515-7872

Reviews

(234 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

We're happy with how everything went yesterday.

We're happy with how everything went yesterday. Very impressed with every person we met. From Mr Brown the salesman who took the time to visit with me to the young man who met us when we drove in and then to you John. Excellent people every step of the way. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review, Steve! We're so glad you enjoyed working with Michael and the team. We appreciate your business!

Very happy

Easy to deal with and not pushy. Mark was very helpful every step of the way and took time to answer all our questions. He never pressured us into things we didn’t need. Very happy with the process of financing as well with Julie. They respected my time and made things quick and easy. Thank you to the Lupient team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5-Star review, Nate! We're so glad you enjoyed working with Mark and Julie on your purchase. We truly appreciate your business and hope to work with you again in the future!

Amazing team and amazing experts working on those

Amazing team and amazing experts working on those vehicles. Everyone is friendly, kind, nice and a hard worker! Appreciate the time and effort!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review, Benji! We appreciate your business and hope to see you back soon!

Service here is top notch.

Service here is top notch. Knowledgeable, friendly, courteous and patient service managers. Moe is a gem. I wouldn't go elsewhere for my Q60 service work. And you get cookies too! What's not to like?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review, Stevey! We appreciate your business and are so glad to hear you enjoy working with Moe. We look forward to your next service visit!

Great customer service

Great staff worked their best to find me a good deal, even stayed past their shift to help with some insurance issues I was having. Salesman Mark was very friendly from the start, has great humor, and an overall stand up guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the 5-Star review, Khalid! We appreciate your business and hope to see you back!

Who says buying a car has to be a bad experience?

Excellent experience purchasing my Q50! Kiana was great -- super helpful and very knowledgeable! And the car drives like a dream. My husband is now looking to purchase one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for the 5-Star review, Angie! We're glad you enjoyed working with Kiana and hope you're loving the new car! Let us know when your husband is ready for his!

Ken and margie

Greg was extremely knowledgeable about infinity. We were first time buyers and we purchased our vehicle after just one meeting. Could not be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5-Star review, Ken & Margie! We appreciate your business and hope to see you back!

JOHN will be recommended at Jim Lupient INFINITI

My father has purchased two vehicles from this dealership, and I can now understand as to why. JOHN welcomed me with confidence that my vehicle would be well taken care of, and he went above & beyond to meet my needs; providing estimates, and contact information for any questions to be answered before my next appointment. This kind of work deserves to be recognized. Thank you John!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5-Star review, Christopher! We appreciate you and your father's business and we will pass your kind words along to our team!

Service is the very best!

Service is the very best! People are great! Vehicles are safe and run great! Service department is amazing; highly recommend!!! They find a way to get things done, when you need your car repaired now! :) my recent experience was a 10!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review! We appreciate your service business and will pass your kind words along to our team!

Great place to buy from and the salesman mark was

Love the help the gave me and my salesman mark was a great and made the buying experience a breeze and would buy there again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the 5-Star review, James! We appreciate your business and hope to see you back for service!