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Jim Lupient INFINITI

(237 reviews)
Visit Jim Lupient INFINITI
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (763) 515-8012 (763) 515-8012
Used (763) 515-8154 (763) 515-8154
Service (763) 515-7872 (763) 515-7872

Reviews

(237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Lupient INFINITI from DealerRater.

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Always helpful and get me in and out when I need to be

Always helpful and get me in and out when I need to be done. This is why I always go to the dealership for my services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review! We appreciate your business and look forward to your next visit!

Service department is A+

Customer service is great and staff in the service department is knowledgeable and goes above and beyond to help. I am a repeat customer because of the service department staff. Thank you Michael and Moe!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review! We're so glad you have had great experiences with our service team and we'll be sure to pass your kind words on to Mikey and Moe! Thanks for your business!

I have purchased 3 new vehicles from this dealership and

I have purchased 3 new vehicles from this dealership and plan to purchase another soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the 5-Star review, Linda! We are so appreciative of your repeat business and look forward to your next visit!

We're happy with how everything went yesterday.

We're happy with how everything went yesterday. Very impressed with every person we met. From Mr Brown the salesman who took the time to visit with me to the young man who met us when we drove in and then to you John. Excellent people every step of the way. Thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review, Steve! We're so glad you enjoyed working with Michael and the team. We appreciate your business!

Very happy

Easy to deal with and not pushy. Mark was very helpful every step of the way and took time to answer all our questions. He never pressured us into things we didn’t need. Very happy with the process of financing as well with Julie. They respected my time and made things quick and easy. Thank you to the Lupient team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Nate! We're so glad you enjoyed working with Mark and Julie on your purchase. We truly appreciate your business and hope to work with you again in the future!

Amazing team and amazing experts working on those

Amazing team and amazing experts working on those vehicles. Everyone is friendly, kind, nice and a hard worker! Appreciate the time and effort!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-Star review, Benji! We appreciate your business and hope to see you back soon!

Service here is top notch.

Service here is top notch. Knowledgeable, friendly, courteous and patient service managers. Moe is a gem. I wouldn't go elsewhere for my Q60 service work. And you get cookies too! What's not to like?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for the 5-Star review, Stevey! We appreciate your business and are so glad to hear you enjoy working with Moe. We look forward to your next service visit!

Great customer service

Great staff worked their best to find me a good deal, even stayed past their shift to help with some insurance issues I was having. Salesman Mark was very friendly from the start, has great humor, and an overall stand up guy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the 5-Star review, Khalid! We appreciate your business and hope to see you back!

Who says buying a car has to be a bad experience?

Excellent experience purchasing my Q50! Kiana was great -- super helpful and very knowledgeable! And the car drives like a dream. My husband is now looking to purchase one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5-Star review, Angie! We're glad you enjoyed working with Kiana and hope you're loving the new car! Let us know when your husband is ready for his!

Ken and margie

Greg was extremely knowledgeable about infinity. We were first time buyers and we purchased our vehicle after just one meeting. Could not be more pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star review, Ken & Margie! We appreciate your business and hope to see you back!