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Jim Hudson Cadillac

(393 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:30pm
Tuesday 8:30am–8:00pm 7:00am–6:30pm
Wednesday 8:30am–8:00pm 7:00am–6:30pm
Thursday 8:30am–8:00pm 7:00am–6:30pm
Friday 8:30am–8:00pm 7:00am–6:30pm
Saturday 8:30am–6:00pm 7:00am–3:30pm
Sunday Closed Closed

Reviews

(393 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Hudson Cadillac from DealerRater.

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Great Service and Friendly People

I needed service for my car. I called Thursday afternnoon and was able to get it in Friday morning. As soon as I entered the service center I was greeted and welcomed. The service advisor came and took down all important information. Went into a clean and friendly waiting area till my car was done. When my car was done, service advisor came and got me and explained everything that was done. Car was washed and ready for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Treated like a queen!

When I arrived for my appointment, I was greeted as if I had a royal title. They make you feel special and certainly appreciated. You wait in a lovely area and understand all the services performed. Your service technician explains everything, gives you an approximate time schedule and then shows you--in writing--everything that is done. I am very impressed with their level of courtesy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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servise at Jim Hudson

I always get great service at Jim Hudson dealership.I would recomend it to anyone,ready to get a car.I will be looking to buy another car in afew months.I will surely come to J.H..see you soon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Super Peaople and Experience

Jim Hudson is by far nicer than any dealership I've dealt with. The facilities are really nice with a comfortable waiting area, snacks, drinks, and coffee. Even nicer are the people, whatever their capacity. I highly recommend visiting them if you are searching for a vehicle or need service. I don't plan to shop anywhere else. Ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service, Professional Staff

Everything was professionally attended to and I look forward to my next scheduled maintenance visit.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to our team. Drive safely. Respectfully, Jim Hudson Buick GMC Cadillac Team

All around dealer committment

There are always possiblities for issues but for the most part I have been very pleased with my dealings with Jim Hudson. I have purshased new and used cars from them and have used the parts and service departments with great satisfaction. Well worth giving them a chance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Respectfully, Jim Hudson Buick GMC Cadillac Team

Peterson

Daniel Lee was very helpful with checking to see if my car was due for servicing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your review, Bea. We're glad to have Daniel on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Be well, Jim Hudson Buick GMC Cadillac Team

Claretha B. Free GMC Denali

My visit to your facility was handled well. A new tier was installed. Every thing is working well. THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Claretha, thank you for the 5-star review and for bringing your car into our dealership for service!

Most recent service visit

I could not be happier with the service I get from the Jim Hudson Service Department. I received a loaner vehicle while they serviced and did a touch up paint job on my 2015 Buick Enclave. My car looked brand new when I picked it up. Thanks to all of the professional and caring folks in the service department!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service is always great, wait times vary

Tyrone is the BEST! We've always enjoyed working with him, even at the old location. The service is also professional and accurate. The only concern that we have is the occasional long wait time for repairs with a scheduled appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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