Reviews
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New car buying experience was good
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Minor service
Waiting time to speak to service advisor has improved over my prior visits. Glad I did not need (nor was I advised to get) any costly service or repair on my 9 year old Acura, just that I might need new tires in a year. Communication with advisor is really good. I wish masks had been required.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service review
Great oil change service - David was great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Pat
I didn't expect to take a new car home that day. This was the easiest way to buy a car I have ever experienced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
service
David was very kind, helpful and explained everything they were doing in a very professional manner. Everyone at this dealership is always very nice!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service experience survey
I been going to this dealership for about 8 years and had a very good relationship with my old service advisor. The previous advisor no longer works in the dealership but my new service advisor David is as good and friendly as the past. Since I feel accommodated with this dealership, I will continue to go to them for my future service and repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Positive experience
Good buying experience, low pressure but not in a bad way. I had to be sold and I was, but again, Im a positive manner. Ross was a pleasure to work with
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Oil change for 2016 Acura RDX
Polite knowledgeable service tech and the service was performed quickly as we waited. Need to bring back the car wash though.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Above & Beyond
Abel was exceptional!!!! He went far above and beyond what I even expected and truly showed what customer service is all about. I had lost faith from past experiences at Acura of Tempe, but that has been turned around with this experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast Service
Was in and out quickly to get my oil changed and tires rotated. They didn't try to sell me anything I didn't need, either.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase