Mullinax Ford of New Smyrna Beach

Started with Jack for on line purchase. He explained pricing and it was upfront. So I knew exactly what to expect. We drove 2 hrs. to go to New Smyrna dealer, didn't want any surprises. When we arrived Jack gave us the keys and we went on a test drive. Love the Fusion Hybrid. Has amazing spunk for a 4 cylinder. Jack took care of sales agreement, explained everything along the way. He even made sure the car we picked was detailed. Jack is the most honest car salesman we have ever dealt with. Would use him again.Ended with Zach who did the financing. He was very friendly and thorough taking us thru the paperwork. Thank you again Mullinax. We hope to continue enjoying our Rapid Red Ford Fusion Hybrid.

Good sales and service experience ,,,,,,,, would recommend to anyone,

great service at Quick lane Don is a real joy to work with

Have brought a few of our company fleet vehicles to this dealership due to its location is close to my home. The service team is always very friendly as well communicates the status during the entire process ...I would recommend this dealership to others...

Efficient service and explained findings and needs for my car. Kept me informed of time frame to have my car ready and no pressure to buy.

I want to take the time to acknowledge the following employees at Mullinax Ford of NSB. Our new 2021 vehicle ended up having a faulty parking break the day after we purchased it. The part was on back order for weeks and ultimately, the decision was made by my husband and I to switch out the vehicle. Nick Mullins, the Sales Manager, went above and beyond to make it right and get us into a comparable vehicle. Our salesperson Josh took care of all of the minor details and helped us make a smooth transition into the replacement vehicle. Our finance guy Zack redid the paperwork quickly and was still friendly and upbeat as he was the previous sale. We were in and out within an hour. Thank you to these employees for keeping our business helping us to address our concerns. You have made us customers for life.

Super quick and easy purchase process! My salesman Ryan went above and beyond to help make the process smooth. I appreciate all of his hard work and dedication to making me comfortable.

HORRIBLE SERVICE I was turned away because they said my car was out of warranty, but guess what RON NORRIS FORD says otherwise! I went in on Tuesday, 01/06/2021 for a scheduled appointment because my clutch was replaced 01/17/2020 due to faulty Ford clutches put in Ford Focuses and when I arrived the service rep I spoke with asked me my miles and when I told him 93k he said sorry it's out of warranty & refused to assist me. So I walked to my car & called Ron Norris Ford Titusville (I provided Mullinax Service the actual documents I was given by Ron Norris Ford when checking in with my VIN #', etc...and the service rep didn't even bother to CHECK MY VIN) the service tech Jay at Ron Norris Ford was amazing he immediately said my vehicle has an extended warranty by Ford due to my issues and I have an appointment with Ron Norris Ford Service in Titusville on Tuesday 01/12/2021. I'm so disgusted because I should not have to drive almost 100 miles south of my home to obtain quality Ford service for an issue that is 112% Ford's fault because they installed faulty clutches in their vehicles. I DO NOT RECOMMEND MULLINAX FORD NEW SMYRNA BEACH FLORIDA because they are NOT helpful at all and are lazy because the Service Advisor JOHN MEGINNISS simply sent me away without even taking the time to assist me once he heard my mileage he said they wouldn't be able to assist my issue under warranty, when according to Ron Norris Ford Service in Titusville Florida that's not the issue that my vehicle shows I have an extended warranty due to the issue with my clutch.

Best dealer around for buying a vehicle. I highly recommend it! Carlos Salome is the best salesman that will work for you finding the vehicle you want.

The staff is knowledgeable, helpful and friendly. I will return to the same dealer when I next need a car. I have sent others to the New Smyrna dealer.