Reviews
had my 2019 f150 serviced, oil & filter change and tire...
had my 2019 f150 serviced, oil & filter change and tire rotation. made an appointment showed up when scheduled, had my paperwork ready, service done while i waited, didn't have to wait long. everything just right
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for great service
I don’t like dealerships that are not willing to consider...
I don’t like dealerships that are not willing to consider offers
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we are so disappointed to learn of this situation you have described. Please contact our General Sales Manager, Darryl Anderson, at danderson@mullinaxford.com or 386- 428-9094 and we will do our best to make this better. We hope to hear from you soon.
Mullinax
Excellent service department, the people seam to care. Very little wait time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Douglas Dillon, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thanks for the great review and the five-star rating. We hope to be of service to you again. Take care!
Fast, friendly service
Needed tires for my truck and showed up without an appointment. Justin was very helpful, customer service oriented, courteous and professional. The tires were in stock and Justin had his team get my truck completed in short order.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
HI Greg, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great friendly service
Nice waiting lounge and friendly service. Offered car wash and received. Good full point inspection. Accurate estimates for wait times. Good communication about issues or any unforeseen delays
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service team is very friendly and got me in and out...
The service team is very friendly and got me in and out in no time. They are my go to 14. can’t wait to buy my electric car from Jack TutHill our certified sales consultant.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ruth. Our staff is dedicated to providing outstanding customer service and quality work you can trust! Thanks for your kind words and the positive review. We'll let Jack know that you mentioned him.
Fantastic service
The entire team at the Quicklane are warm friendly and make you feel welcomed. I know I can depend on them being fair as well as honest!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!
I paid $47k cash for a used ‘19 Nissan Titan in March,...
I paid $47k cash for a used ‘19 Nissan Titan in March, 2021. Mullinax gave me a temporary tag and said my permanent metal license plate would be mailed to me in a couple weeks. 30 days later, my temporary tag expired and dealer gave me a 2nd temporary tag. Another 30 days went by and dealer said they could not issue any more temporary tags. When I asked why, dealer said the truck had a lien on it from a previous bank loan, the lien had not yet been released, I could not drive the truck until the issue was resolved, and they didn’t know how long it would take. Although Mullinax offered to cover my rental truck expenses, I was unable to find a suitable rental and I ended up being forced to park my truck for 2 weeks while Mullinax resolved the “lien” issue, which they eventually did. Three questions that Mullinax was unable or unwilling to answer . . . 1. How could they sell me a vehicle, for cash, which could not be registered, titled or tagged in the State of Florida because it had a lien on it? 2. Why wasn’t this lien satisfied when they received the vehicle in trade from the previous owner? 3. During the 2.5 months that I owned the truck with no permanent tag, why wasn’t the paperwork taken care of?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Chrismora, we strive for 100% satisfaction, and we regret to find out that this was not the case. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to our General Sales Manager, Darryl Anderson, at danderson@mullinaxford.com or 386- 428-9094 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon. Take care.
I called 5-29-21 and left a telephone message for Mr. Anderson, who was not available to talk to me.
Everyone was very friendly and no pressure. No dealer...
Everyone was very friendly and no pressure. No dealer fees as well. Would recommend to friends and family and will go back next time I'm looking for a new car. Special thanks to Ashlynn.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
f150 service
Staff was helpful at all times. I will continue to have my truck serviced there. Also when I am ready to buy a new truck I will go back here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Glenn, Thank you for the great review of the service you received on your F-150! We look forward to working with you in the future! Have a great day!