Reviews
ford fusion service mulinax
Excellent service ,great friendly staff the car was repaired quickly they made sure we had a loaner car and explained everything. Very helpful and friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My daughter's first car
Lou responded to my online request to test drive a car, within an hour of the store's opening. When that car was not available, he worked hard to find other alternate vehicles within my price range. At the appointment time, I had made, he was friendly, knowledgeable, and did not pressure me. The price of the car was reasonable and there was no dealer fee !! After the sale was complete, Lou offered to bring the car to my home the next day. We live about 35 miles away from the store. With my daughter being a new driver, this was a blessing. Thank you so much Lou. You made a typically stressful task, so easy and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Andrea, we are very happy Lou could provide you with a positive experience! We appreciate you taking the time to leave a review, and we hope your daughter enjoys her first car. Have a wonderful day!
Great Experience
I found an 2015 F-150 XLT FX4, they was in great condition. It was on Father?s Day and we were in town to celebrate. Ryan Carmody took care of us and was great. There was no price haggling, and not once did he try to pressure us or even use any cheesy sales lines. The vehicle had just came in so it was not through servicing yet but we liked it and due to the popularity of the truck and great price I put money down on it. I came back two days later when it was done and they had put new Goodyear tires on it too (not cheap). I used them to finance the truck and that was a breeze too. I have purchased multiple vehicles over the last 10 years and this was by far the easiest transaction ever. I have purchased multiple forwards over the last 10 years and this was by far the easiest, transaction ever. Not only would I recommend them but we will go back there to buy my wife?s next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Samuel, thank you for your kind words and congratulations on your new F-150! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!
ADS ONLINE ARE bait and switch
online ads are bait to get customers onto lot. I have just wasted 2 weeks waiting for the vehicle I wanted to purchase to be released from their shop(NSB). It is still listed for sale online However it is SOLD. So I tried again and found another vehicle online to find out it is also SOLD(Apopka). I had previously decided to only shop here as I liked the advertised up front pricing. It seems that they just run a different game of dishonesty. I am no longer shopping for a new vehicle at Mullinax.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Beth, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call our General Sales Manager, Darryl Anderson, at danderson@mullinaxford.com or 386- 428-9094 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
employee's
they let you roam around at your leisure but always make sure their is someone ready to help if you have questions and they never pressure you; very friendly salesmen
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kevin, we really appreciate you taking the time to leave us feedback on your visit! We're glad to hear we delivered such a great sales experience. If there's anything further we can do for you, we are happy to help! Have a great day!
Service
The oil change took over 2 hrs. Had a free oil change not give they said bring that up with Ford we don't do thar any more. Live in Cocoa will start going to a place closer by for service and not ford delerships.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Bill, I am sorry for your experience; we can assist you with getting your Owner Advantage Account merged to Fords new FordPass Rewards where Ford will honor any and all points you have earned. Please reach out to me and we will correct this immediately. Mike Mavar Service Manager Mullinax Ford New Smyrna Beach
Great Salesman and Finance Director
My wife and I visited Mullinax Ford in New Smyrna Beach to look at a Jeep for our daughter. We spoke with Jay (Salesman) who was very professional and easy going. Jay completed everything in a timely manner and sent us over to AJ, Finance director. AJ was very professional and quickly got us ready to go. If you ever visit Mullinax, ask for Jay and AJ.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Phil! We really appreciate you taking the time to share your experience. We're happy that you enjoyed your visit with us and we hope that we can continue earning your business throughout the years!
Love Mullinex
My service rep in quick lub was so polite and gave me a quote on replacement tires.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Satisfied with Mullinax - New Smyrna Beach
The Salesperson and everyone involved was extremely polite and accommodating.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey John, glad we were able to assist in your car buying experience. We appreciate the kind review and congratulations on your new vehicle. Come by anytime you need assistance and have a fantastic day!
Very good
Had my truck serviced a few days ago. Had some questions about front end work. Matt Miller was the servicer adv. he said that he would look things up and call me with the information. The whole experience was great.Matt was true with his word and called me back. He was very courteous and helpful. It was a good experience !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much! We are so happy to read such wonderful comments about your experience and we are even happier to know that Matt went the extra mile in ensuring your visit went as smoothly as possible! Thank you for choosing Mullinax!